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Neptune Park Inn

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Traveller (87)
Room & Suite (31)
Pool & Beach (3)
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Overview
  • Excellent8%
  • Very good9%
  • Average12%
  • Poor19%
  • Terrible52%
20 Sep 2017
“Disappointed”
8 Sep 2017
“Gross!”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair Access
Family Rooms
1 Star Hotel
All hotel details
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Reviews (333)
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91 - 95 of 331 reviews
Reviewed 28 June 2017

Our first room smelled of marijuana along with the AC unit cover lying in the floor. Our second room the fridge and microwave were both broken and neither worked. We found several drunink bottles under the AC unit along with ashes and trash on the...More

Review collected in partnership with this hotel
1  Thank mdr10102017
Response from Harmony_Management, Manager at Neptune Park InnResponded 30 June 2017

We apologize that we did not do a good job in cleaning the room. Thank you for letting us know. We are making efforts to provide better service and cleanliness.

Reviewed 27 June 2017

Electricity issues, not on the beach as website would lead you to believe. Pool was dirty. Staff was nice but could not fix the issues. Rooms were clean but maintenance work needs to be done. My main issue was the electric not working in half...More

Review collected in partnership with this hotel
1  Thank 886shellyh
Response from Harmony_Management, Manager at Neptune Park InnResponded 30 June 2017

Thank you for letting us know about the electrical issues. It is always best to let us know of such issues immediately as we will promptly respond to such matters. If the front desk staff on duty is not able to address the problems, the...More

Reviewed 27 June 2017

We stay at the ocean front every year during the summer and this was the worstt in appearance we have seen . The bathroom was terrible , the mattresses are the cheapest one can buy and 1 of 4 working lightbulbs is ridiculous. Pretty crazy...More

Review collected in partnership with this hotel
1  Thank chrissyk261
Response from Harmony_Management, Manager at Neptune Park InnResponded 30 June 2017

We apologize that the service was not up to our normal standards. Next time please let the staff know of your problems so that it can be resolved during your stay.

Reviewed 27 June 2017

the hotel was gross. the pool was dirty with a grime ring the toilet leaked and while I was there the bathroom lights tv and many electrical plugs breaker blew and didn't work after 3 attempts to get this issue fixed we ended up checking...More

Review collected in partnership with this hotel
Thank michellepM3520IH
Response from Harmony_Management, Manager at Neptune Park InnResponded 30 June 2017

Thank your for letting us know of these issues, we will address them immediatley.

Reviewed 22 June 2017

Once one of the more modern hotels in a grouping of older hotels, but now it has been surpassed by newer development. The Staff was great, the location excellent, but the building is showing signs of its age. Great value for its location, but there...More

Review collected in partnership with this hotel
Thank AnotherGuest2017
Response from Harmony_Management, Manager at Neptune Park InnResponded 30 June 2017

Thanks for your review and for acknowledging the "great value" our hotel offers!

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$94 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (87)
Room & Suite (31)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Cmichael1
29 March 2017|
Answer
Response from Harmony_Management | Property representative |
No we are not. We have no place for your four-legged friends to relieve themselves. Sorry.
0
Votes
Room Tips
"Stay at a different hotel"
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"We found no good rooms - abandon hope."
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"Nice quiet relaxing, with great ocean views."
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"None... Don't spend your money on this hotel"
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