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Americas Best Value Inn-Norfolk Airport Area

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Traveller (12)
Room & Suite (3)
Pool & Beach (1)
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Overview
  • Excellent5%
  • Very good1%
  • Average9%
  • Poor13%
  • Terrible72%
24 Aug 2017
“ROACHES ”
4 Aug 2017
“"Worst customer experience ever"”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Wheelchair Access
1 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (52)
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11 - 15 of 52 reviews
Reviewed 23 May 2016

Terrible is the nicest word I have to describe our stay. I don't believe there were any positives on this visit and we surely will not visit them again. Here is a list of things to keep an eye out for: 1. Rooms are dirty,...More

Thank M B
Response from abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 18 April 2017

Dear M B, We appreciate your feedback regarding your stay in 2016. Sorry for taking so long to get back with you. We do our very best to provide clean rooms at affordable prices. Unfortunately we fell short of our goal to meet your expectations....More

Reviewed 29 December 2015 via mobile

This place was filthy and smelled when we "moved in" but we couldn't put our finger on it. Myself and my 2 children, 3YR and 11MO all started to get flu-like symtoms, congestion so bad. We spent 12 days in Rm 281. We were forced...More

4  Thank Tasha D
Reviewed 29 August 2015 via mobile

nice place very affordale and customer service is great they answer all cuestions i had even had to check out early and they were able to work with me i will stay again when i take a vacation again also is very close to shopping...More

Thank jose r
Response from abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 19 April 2016

Dear jose r, Thank you for providing us with feedback regarding your stay. I am pleased to hear that you enjoyed our clean rooms, affordable rates, and great customer service. We hope to see you again sometime! Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA

Reviewed 12 August 2015

This hotel is older and needs total refurbishment. Our room was musty, not good for someone with allergies Fortunately we arrived later in the evening and left first thing in the morning so we did not spend much time there. May be okay for some...More

Thank Maria R
Response from abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 19 April 2016

Dear Maria R, We appreciate hearing from you! Your feedback helps us to improve on which areas can have a negative impact on our future guests. We will be sure to address the musty issues you experienced. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA

Reviewed 10 August 2015 via mobile

Went here for business/pleasure with my girlfriend. Neither of us have ever stayed in a worst hotel. Room had pubic hair all over the bathroom, bed had just 2 pillows and didn't have a fitted sheet and the drain in the shower was plugged. The...More

1  Thank Deech07
Response from abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 19 April 2016

Dear Deech07, I am concerned about the issues you mentioned in your review of our property. I apologize for the housekeeping issues. We have hired and trained new housekeeping which should help improve the overall experience. We will be sure to review our procedures with...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$58 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$58 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (12)
Room & Suite (3)
Pool & Beach (1)
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Room Tips
"Pay a little more for comfort cleanliness and good customer service"
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"Trust Management with room selection!"
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"Stay somewhere else!"
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"Pay a little more at a different hotel."
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