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Ocean Key Resort

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Ocean Key Resort
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423 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Virginia
Reviewed 30 October 2016 via mobile

We own here. Bought to use for trade 10 years ago. First time staying here. May be the last. But it trades well. Good - Short walk to the beach, Shopping opportunities galore. Check-in & all staff were very pleasant. Bad- Ended up in a handicap room, overlooking a parking lot and a building wall. Bedroom, bathroom, kitchen cabinets were...

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Helpful?
1Thank Lee I
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you so much for the feedback! Although your stay did not meet your expectations, we appreciate your ownership with us. I would like the opportunity to improve on your future vacations and hope you are willing to give me that opportunity. I will call you personally to discuss your suggestions for specific improvement. Although we are not renewing our...

Rockville, Maryland, United States
Reviewed 25 October 2016

We stayed at the Ocean Key Resort for a night with our granddaughter. We had a suite - the living room had a tv and sofa (which delighted our granddaughter -- her "own room" to sleep in with a TV!) The bedroom was large and roomy and everything was very clean -- my #1 issue! The only problem we had...

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Thank Barb R
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

We appreciate you selecting VSA Resorts for your Virginia Beach vacation destination and appreciate your feedback regarding our clean and spacious suites. I apologize for the refrigerator malfunction – we identified it during your post departure inspection and am glad that it did not impact your stay with us. We look forward to your next visit with the Ocean Key...

Reviewed 11 October 2016 via mobile

I really like it It's clean Worth the money I really enjoy it Not classy But it works Fine No ocean view but it's 2 minutes walking to the beach The suite was clean when we came in But didn't check or came by to clean on the second day The bed sofa was ok

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Thank Abd b
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the feedback. We at the Ocean Key Resort are happy you have stayed with us despite some of the accommodations and our proximity to the beach, for example, have not met your expectations. We still welcome you back next year to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew A. Assistant...

Reviewed 20 September 2016

My boyfriend and I had an amazing stay at the Ocean Key Resort! We originally had a room without a balcony. However, when we walked into our room and realized it hadn't been cleaned a friendly maintenance guy nearby got us upgraded to a room with a marina view and a balcony! The room had a small kitchen with utensils...

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Helpful?
1Thank Alex M
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the gracious feedback! Although your stay did not begin quite as expected, we are certainly happy that our staff made you feel right at home and turned the circumstance around to make it right. We welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew A. Assistant General Manager

New Hope, Pa
Reviewed 16 September 2016 via mobile

We always like to go away after Labor Day when things are quieting down. This is our 3rd time at Ocean Key. We have a one bedroom unit with living room and small narrow kitchen. There is only one window in the whole unit but it has sufficient lighting to make it bright. In previous stays there were insufficient lamps...

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Helpful?
Thank LydNH
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the great feedback! We here at the Ocean Key Resort are elated you had such an amazing stay and are glad that the improvements we have made are to your delight! We welcome you back to VSA Resorts as your vacation destination!   Thank you,   Matthew Allgood Assistant General Manager

Reviewed 14 September 2016 via mobile

I lived in Va. Beach many many years ago, and have returned regularly through the past 35 years. However, in the last several years I have been staying at the Ocean Key Resort... GREAT place. I see that a large percentage of guests appear to be families, presumably for the 2-BR condo units. I believe it is an all-condo facility....

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Helpful?
Thank Scott B
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Here at the Ocean Key Resort, we are very delighted to hear you had such an exceptional stay with us and will certainly share these words with our team! It is our duty to ensure your needs are met and expectations are exceeded and we welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality,...

Reviewed 1 September 2016

We requested 2 ajoining rooms, for our family. and they were not given to us, requested and paid extra for balcony, again, was not given too us... Activites were fun! Pool VERY dirty! also the hot tub! After the pool is closed, go up to the 3rd floor and you can see the layer of dirt in the pool and...

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Helpful?
Thank Paige L
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

  I am sincerely apologetic that you experienced these uncomfortable situations during your stay and your experience did not meet our standards.  Thank you for your feedback, I would have personally addressed your concerns during your stay had I been aware of them.    In the spirit of hospitality,   Matthew Allgood Assistant General Manager  

Reviewed 26 August 2016 via mobile

We absolutely enjoyed our family vacation in Virginia Beach! Our stay at Ocean Key was great. We had an awesome view! The staff and manager were very friendly and accomodating. We would recommend Ocean Key to anyone!

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Helpful?
Thank Eunice J
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the amazing feedback! We at the Ocean Key are delighted to hear you had such a perfect stay and were able to exceed your expectations. We welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew Allgood Assistant General Manager

King of Prussia, Pennsylvania
Reviewed 22 August 2016 via mobile

Stayed here for 2 nights. The staff was very courteous place was clean and steps away from the beach. The beach towels helped. The kitchen had all the required utensils. The weather after 2 pm was too hot for the kids. Spent time in the indoor pool. The restaurant connected to the hotel was nice. Will definitely stay here again

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Thank Sun_likes2travel
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Here at the Ocean Key, we are delighted to hear you had such a great stay! Summers can get quite warm here in Virginia Beach but we are glad to see that our indoor pool and restaurant were able to keep you and your family cool. We welcome you back to VSA Resorts as your vacation destination! In the spirit...

Baltimore, Maryland
Reviewed 17 August 2016

Loved the stay.Staff was very friendly and helpful. We stayed in a 1 bedroom king room. The bedroom was separate with a door.The bed was comfy. When you come in the front door.You have your living room(which was nice,clean and spacious). Then there's a hallway which is a kitchen. The kitchen has a stove,microwave,dishwasher,fridge,pots and pans basically almost everything you...

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1Thank sweetpea1217
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the great feedback which we will definitely share with our team! It delights us here at the Ocean Key to know that our guests' needs are met and their expectations are exceeded with the variety of accommodations and amenities we provide. We will see you next year and thank you for choosing VSA Resorts as...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 

Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $173 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline, Hotels.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Ocean Key Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Key Resort staff and other travellers.
16 questions
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Questions? Get answers from Ocean Key Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms”
GJto3, 9 Nov 2016 | Read review
“Higher floors mean better views.”
bwompbwomp, 15 Aug 2016 | Read review
“away from elevator”
MaryBee_21, 25 Jul 2016 | Read review
“All rooms face another hotel on one side and the indoor pool on the other side, sorry.”
lgideon25, 24 Jul 2016 | Read review
“higher floors keep you away from traffic noise best”
557lindat, 12 Jul 2016 | Read review
5 of 5