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Ocean Key Resort

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Traveller (102)
Room & Suite (113)
Pool & Beach (51)
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Overview
  • Excellent55%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“activity center”(13 reviews)
“living room”(37 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
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Traveller rating
247
115
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Traveller type
Time of year
LanguageEnglish
247
115
52
24
19
Show reviews that mention
All reviewsactivity centeracross the streetliving roomgalley kitchenmini kitchenindoor poolwashers and dryerssouth endtowel exchangepull out sofashort walk to the beachhot tubnice place to stayatlantic avenuethe entire staffthird floorparking garage
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181 - 185 of 457 reviews
Reviewed 9 November 2014

We booked this hotel for one week and were so disappointed on arrival we didn't think we would stay more than the first night. We did end up staying longer but would definitely not go back nor recommend this hotel. There are two major issues:...More

1  Thank Julie T
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 12 November 2014

I apologize that your experience did not meet your expectations, as it did not meet my expectations either. Your feedback helps us improve and I appreciate you giving Jacob and I the opportunity to try to make your stay with us more comfortable – the...More

Reviewed 26 October 2014

This was suppose to be a relaxing stay at the beach, and indeed it was, however the unit I stayed in was not up to my standards. If you see this place online it looks great but that can be considered deceptive advertising. The one...More

1  Thank GStorm123
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 31 October 2014

Thank you for sharing your experience with us as we take your review seriously. I apologize that we didn’t meet all of your expectations and appreciate your feedback.

Reviewed 3 October 2014

I was very disappointed with my stay. I purchased a time share exchange for $800 for a week and stayed on labor day weekend. First of all, google maps makes it seem like this is really close to the beach. That is misleading. There was...More

3  Thank fashion500
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 22 October 2014

Thank you for your feedback and I apologize that the city’s block of one of the boardwalk’s access points affected your vacation with us. The city of Virginia Beach has done a great job trying to avoid unnecessary restrictions during the replenishment project, which is...More

Reviewed 17 September 2014

We just returned from a vacation to Virginia Beach, VA. We stayed at the Ocean Key Resort. It is not directly on the beach but the way it sits you have the feel of beach front property. You crossed the street and you are on...More

2  Thank Rivergirl
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 20 September 2014

Wonderful review and thank you for sharing your great comments about your stay at the Ocean Key Resort and our activities and amenities. We look forward to seeing you and your family again and thank you for your kind words regarding Ashley.

Reviewed 11 September 2014

We have owned a week at this hotel since 1997. We have stayed here 3 times, including our last stay this past week.... Last year (Sept. 2013), we loved it,had a great time and we were very pleased with our unit. This year was a...More

2  Thank pituphinna
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 16 September 2014

I apologize that your experience did not meet your expectations, as it did not meet my expectations or our well-established level of service either – your feedback helps us improve and although I did not receive your concerns until your review, they will be immediately...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$160 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#17 On the Beach Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#17 On the Beach Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (113)
Pool & Beach (51)
Dining (14)
Amenities (41)
Questions & Answers
Ask a question
sallyjk54
11 February 2018|
AnswerShow all 2 answers
Response from BMitchellvsaresorts | Property representative |
Yes, we are updating 2 floors with appliances and removing carpet. Thank you
0
Votes
BrainardTraveler
10 February 2018|
AnswerShow all 2 answers
Response from BMitchellvsaresorts | Property representative |
Good morning Please let me know if there is specific questions you would like answered. We are currently renovation/updating 50 units on property! We are currently updating our activities for the upcoming season, and... More
0
Votes
mark r
17 September 2017|
AnswerShow all 6 answers
Response from BMitchellvsaresorts | Property representative |
The parking lot has 4 levels and the height of the parking lot is 6 ft. and 8 inches.
1
Vote
Room Tips
"Balcony rooms are best, front and rear, good views all around though."
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"there is only a few rooms that have a balcony looking toward the ocean ask for them"
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"rooms on east of building face ocean, rooms on west overlook Rudy's Inlet, rooms on north or south have..."
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"All floors seemed to be noisy.young children yelling and noisy teenagers"
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