We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Sandcastle Beachfront Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN PLUS Sandcastle Beachfront Hotel
BEST WESTERN PLUS Sandcastle Beachfront Hotel
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,533 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
See the most recent reviews
Showing 1,514: English reviews
Skokie, Illinois
1 review
Reviewed 21 February 2016

We came for a family event and stayed for five days. Really enjoyed the entire experience! Very friendly and helpful staff, convenient and delicious daily breakfast, super clean and attractive room with all the amenities. We had an ocean view and watched dolphins swim by every afternoon! Would definitely return!

Helpful?
Thank Jo H
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts regarding your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so very happy to hear that you found our staff to be friendly and accommodating. We are blessed to have a pretty perfect location on the boardwalk directly... More 

1 review
Reviewed 21 February 2016 via mobile

We came in the off season for a small weekend getaway...The staff was really nice and the restaurant was great.They also gave us coupons to eat at their free breakfast buffet.Would recommend it to anyone. Really accommodating and the view is worth it!

Helpful?
Thank Colleen F
Virginia Beach, Virginia
1 review
Reviewed 16 February 2016 via mobile

This Valentine's Day getaway with my wife we decided to stay here. The accommodations were perfect and the staff was very helpful and friendly. When reserving the room I chatted with Jason having small talk saying "This has been a long awaited date with my wife. We have very opposite work schedules and 2 kids-so we were really looking forward... More 

Helpful?
Thank Ken2182
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for taking the time out of your day to write a review about your most recent trip to The Best Western Plus Sandcastle. I was so very happy to hear that you enjoyed your time with us. I am also very glad that I could do a little something special for... More 

Virginia Beach, Virginia
2 reviews
Reviewed 15 February 2016 via mobile

I just wanna mention front desk staff Betty, Yolanda, Veronica housekeeping, great customer service skills, Betty is a piece of work 😏 in a good way. she's very customer friendly & inviting so is Yolanda. Both these beautiful women treat you as they've known you forever. Yolanda & Betty are the two main reasons we continue staying @ The best... More 

Helpful?
Thank sandersonardell
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a wonderful review! Thank you so much for taking the time out of your to share your thoughts, we really appreciate it. Ms. Betty, Ms. Yolanda, Ms. Veronica, et al...are all valuable assets the hotel and it's operations. We have a wonderful staff here as you've mentioned and they care so much about our valued guests. We can't wait... More 

1 review
Reviewed 15 February 2016

The staff is pretty nice. The breakfast was perfect for me in the morning before I headed off to work, and the staff is excellent. Didn't use the pool (and half of my stay it was being renovated). Fitness room is small, but adequate, and has a great view of the beach. Room is nice with an excellent bed.

Review collected in partnership with Best Western

Helpful?
Thank Kenneth W
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 February 2016

The rooms were clean and comfortable. However, the morning breakfast needs improvement. We were in line for over twenty minutes waiting to get food. The severs were polite and helful, but they were clearly overwhelmed by the poor serving conditions.

Helpful?
1 Thank Mark A
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for the poor service you received during our breakfast hours. We are actually about to take over the operations from the third party we have been leasing the facility to. I can assure you the next time you come back the breakfast will be on point. Please don't hesitate to contact me directly... More 

2 reviews
Reviewed 8 February 2016

I would like to say," that my husband and I really enjoy our stay every year in May and October. We always come back twice a year one for our anniversary, and birthday which is this year 2016. I really enjoy our view in which we get oceanfront always, and the view is just spectacular. This year I am planning... More 

Helpful?
Thank Sharon C
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Hi Sharon! Thank you so much for taking the time out of your day to write a review regarding your recent trips to The Best Western Plus Sandcastle! It is always a pleasure having you and your husband visit with us twice a year. Please call or email me next time you head our way so that I can personally... More 

Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2016

I would not recommend this hotel to any of my friends/family as they do not deliver the items advertised on the website. Please check with the hotel before booking, as many of the services like "Full Breakfast", "Pool", etc. are non-existent.

Review collected in partnership with Best Western

Helpful?
1 Thank Praveen N
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for the inconvenience you experienced while you were here with us. We are in fact remodeling our indoor pool. We are doing this to provide a better and more upgraded amenity . We have been offering selections off our breakfast menu as opposed to a buffet to try and better serve our guests.... More 

2 reviews
Reviewed 31 January 2016 via mobile

View was great....the room was very accommodating and cozy. The front desk staff however were not people friendly at all during checkout....at check in around 9pm the lady was great and friendly the others just act like they don't enjoy what they do and dread being there. But overall good stay

Helpful?
Thank nichole n
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review about your most recent trip to Virginia Beach, Virginia. I was upset to find out that my associates working the morning shift. We usually get rave reviews regarding all our staff members! We pride ourselves in offering superior customer service so I will surely get down... More 

Winchester, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 January 2016

We stayed in an oceanfront room for a weekend a couple weeks ago. Loved the room, it was very clean, spacious with many amenities. The weather was very mild so we were able to enjoy the balcony as well. It was a perfect getaway weekend and look forward to a return visit soon. It is a perfect location on the... More 

Helpful?
Thank Gini G
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words. It was truly our pleasure having you as our guests. Please don't hesitate to contact me directly in the future so that I might have the opportunity to personally assist you with the process. Thank you for choosing The Best Western Plus Sandcastle. We all look forward to seeing you again very... More 

453 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (362)
Viewed
View from Room (36)
Viewed
Room/Suite (66)
Viewed
Hotel & Grounds (75)
Viewed
Dining (8)
Viewed
Bathroom (22)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (141)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (82)
Viewed
Amenities (7)
Viewed
Beach (2)
Viewed
King Room (19)
Viewed
Oceanfront Double Queen (20)
Viewed
Pool (10)
Viewed
Dining (9)
Viewed
Sun Deck (2)
Viewed
The Hotel (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Virginia Beach hotels
0.7 km away
Comfort Inn & Suites Oceanfront
Comfort Inn & Suites Oceanfront
#1 of 108 in Virginia Beach
547 reviews
1.1 km away
Comfort Suites Beachfront
Comfort Suites Beachfront
#8 of 108 in Virginia Beach
292 reviews
1.6 km away
BEST WESTERN PLUS Oceanfront Virginia Beach
BEST WESTERN PLUS Oceanfront Vir...
#17 of 108 in Virginia Beach
1,228 reviews
Show Prices
Show Prices
Show Prices
1.9 km away
Hilton Garden Inn Virginia Beach Oceanfront
Hilton Garden Inn Virginia Beach...
#2 of 108 in Virginia Beach
932 reviews
2.0 km away
Hampton Inn Virginia Beach Oceanfront North
0.1 km away
Four Points by Sheraton Virginia Beach Oceanfront
Four Points by Sheraton Virginia...
#20 of 108 in Virginia Beach
601 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: $84 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Odigeo and Travelocity so you can book your BEST WESTERN PLUS Sandcastle Beachfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have beach view.”
 of 5 bubbles 563larryt, 27 Nov 2016 | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 27 Nov 2016 | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 18 Nov 2016 | Read review
“All rooms are oceanfront.”
 of 5 bubbles jesss225, 18 Nov 2016 | Read review
“All beach front rooms.”
 of 5 bubbles harmar0921, 15 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay