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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,685 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,666: English reviews
Durham, North Carolina
Reviewed 16 June 2016 via mobile

Great staff (Betty was the best; super sweet, welcoming, knowledgeable, and helpful), love the modern decor and updated appliances in the room, amazing oceanfront view and boardwalk location (located to the right of the pier on the farther end of the strip so the foot traffic and beach population was pretty minimal compared to being dead center of all the...

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1Thank AshleyJenise
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review on your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guests. I hope that your plans bring you back our way in the very near future so that we might...

Cortland
Reviewed 16 June 2016

I have stayed at this hotel before it became a best western. Things were better before, they changed. It took along time to check in. No coffee was available when we checked out. The breakfast buffet ran out of food. Overall, some nice staff but they appeared to be under staffed .Pull out couch/bed was very uncomfortable. Pool was not...

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Thank C6244IUmichellef
Richmond, United States
Reviewed 15 June 2016

We were celebrating our 7th wedding anniversary and very pleased with our room looking exactly as it did online. There was a fresh smell and it was clean. The bed seemed to be awkward and a little uncomfortable. Our view from the top floor was amazing and would have been more enjoyable if it wasn't for the guests below us...

Review collected in partnership with Best Western
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Thank Natisha C
dillsburg, United States
Reviewed 15 June 2016

We thoroughly enjoyed our stay. We selected this hotel because of the reviews on TripAdvisor. Our room was very clean and the staff was fantastic. Everyone would stop what they were doing when we came into contact with them and smile and ask us how we were doing and offer their assistance if we needed anything. That kind of service...

Review collected in partnership with Best Western
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Thank Jon S
Oconto Falls, Wisconsin
Reviewed 14 June 2016 via mobile

Clean, well decorated room. Room is a bit cramped but very nice. Nice balcony with gorgeous view of the ocean and a fisherman's pier. Parking ramp is a right squeeze but easy access to room. Check in was easy and staff friendly. Hotel is in a nice location.

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Thank TravelinMama4393
Elizabethton, United States
Reviewed 14 June 2016

Hotel is older. Obvious that attempts are being made to improve, but they are falling behind. One elevator was out the entire stay. Had to wait an eternity for elevator that did work or walk up to 5th floor. One door to parking was broken. Breakfast room was ridiculously hot and worst of all, the sewer pipes from toilet above...

Review collected in partnership with Best Western
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Thank Timothy S
Roanoke, Virginia
Reviewed 14 June 2016 via mobile

We enjoyed our beach front stay with Best Western Plus Sandcastle. Our room was ver clean. The hotel is kid friendly. We did encounter an issue with a neighboring guest during our stay. We called the front desk, they were very responsive and we received a new room right away without question or hesitation. The staff member that came to...

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1Thank leannegilkeson
Dillsburg, Pennsylvania
Reviewed 14 June 2016 via mobile

This was a last minute trip and we needed an inexpensive place to stay on the beach. I found the Best Western Sandcastle and was pleasantly surprised to find the hotel room clean and the staff very friendly and helpful. I plan to return next year for a longer stay.

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Thank Denise U
United States
Reviewed 13 June 2016

Perfect location with great ocean view. the hotel oversees fishing pier a 9 stores building with inner parking access, very convenient. The formal check-in time is 3pm but reception checked us in around 1pm which is wonderful for my kids preparing for their beach play and changing swimming suits in the hotel room. We were staying at 7th floor, some...

Review collected in partnership with Best Western
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Thank Charles L
Charlottesville, United States
Reviewed 13 June 2016

My family and I have created some great memories here and at the pier. This place could never be replaced. The staff and cleanliness is the best. The view from our room was great. I cannot wait for my next visit where they will hopefully have the new shops open across the street.

Review collected in partnership with Best Western
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Thank Debra T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

AWESOME! I love this review...it really hits home regarding what we are trying to provide to all of our guests. I am very lucky to have employees that really care about our guests and the experience they receive. Thank you so much for writing a review and for sharing your story with the world. It was our pleasure having you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: $113 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try get room with kitchen.”
 of 5 bubbles Vmoonlight, 19 Feb 2017 | Read review
“Spend the extra for the ocean view.... with the location right near the fishing pier, the view is lovely!”
 of 5 bubbles 183tinak, 12 Feb 2017 | Read review
“Higher floors have a better view of the ocean, lower floors have a better view of the beach. Get a room away from the elevator, vending, and the pool...”
 of 5 bubbles KenF476, 31 Jan 2017 | Read review
“Our room was next to the elevator, suite 913. It kept me up at night hearing the noise. Ask for a room AWAY form the elevator.”
 of 5 bubbles R4215IAdavidm, 28 Jan 2017 | Read review
“Great room if you want to be on the beach and you are not going to spend much time in the room.”
 of 5 bubbles B1278USdenises, 27 Jan 2017 | Read review
5 of 5