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Turtle Cay Resort

414 reviews
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Traveller (130)
Room & Suite (44)
Pool & Beach (17)
Overview
  • Excellent35%
  • Very good30%
  • Average15%
  • Poor13%
  • Terrible7%
Travellers talk about
“full kitchen”(45 reviews)
“pool area”(39 reviews)
“washer and dryer”(25 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (414)Write a Review
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All reviewsfull kitchenpool areawasher and dryeracross the streetgas fireplaceunderground parkingliving roomtime shareone bedroom unitjacuzzi tubbeach quartersthird floordiamond resortnice resortlarge bathroomoff seasonrecommend this resort
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21 - 25 of 409 reviews
Reviewed 12 October 2017

Nice looking property, one street back from the 3 miles of Broadwalk! Southern end of the vast beautiful clean golden sands. Apartment big with good kitchen & bathroom, & beautiful big bed. However, one huge down fall, it is situated 3 MIles from Oceana Naval...More

Thank Mary B
Response from Joan W, Manager at Turtle Cay ResortResponded 14 October 2017

Thank you for giving us your feedback on your stay with us. We are happy that you did enjoy your stay with us despite the jest! Hope that you will still come to visit us at Turtle Cay. Best regards, Joan

Reviewed 6 October 2017

We stayed there Sep 17 - 24. We are owners and return most years for our week. We have a one bedroom unit. The one bedroom is spacious. It has pretty much all the basic items you would need for a vacation stay, assuming you...More

Thank maxima0359
Response from Joan W, Manager at Turtle Cay ResortResponded 23 October 2017

Hello, Thank you for the feedback on your stay with us. We are happy that you enjoyed your stay and look forward to welcoming you again to Turtle Cay Resort. Let us know if there is anything we can do to ensure that you continue...More

Reviewed 30 September 2017

The resort is fairly nice, and we enjoyed our stay. The staff is friendly and helpful.It was not without problems though, and we are owners at Turtle Cay. Though there are two hot tubs, the jets in one did not work, and there appeared to...More

1  Thank Eric M
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Dear Eric M, Thank you for your feedback. We appreciate it. I am happy you found our staff friendly and helpful. We note your concerns and I am glad to advise that we too recognize some issues and they are being addressed. We are doing...More

Reviewed 29 September 2017

This place is pretty much what I expected. It was a last minute booking for me. Literally booked it the morning I went down. It was okay and served its purpose. The location is further south on Atlantic Ave. than is desirable, upper middle-north area...More

1  Thank Kaitlinn091
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Thank you for your feedback. I do apologize for you less that perfect experience with us.We note your concerns and issues were addressed We do listen to our Owners Members and Guests and always appreciate the feedback Again Thank you for the feedback and let...More

Reviewed 22 September 2017

I've been vacationing in Virginia Beach for the last 9 years between Ocean Beach Club and the Boardwalk Villas and this was my first stay at Turtle Cay. First, I must compliment the staff who were unfailingly friendly, helpful and responsive. It is the poor...More

Thank Toni S
Response from Joan W, Manager at Turtle Cay ResortResponded 24 September 2017

Hi Toni, Thank you for your comprehensive feedback on your visit to our resort. I am happy that you did find the staff friendly and helpful. I do apologize for your experience. As a new General Manager to Turtle Cay I do understand and see...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Concierge
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (130)
Room & Suite (44)
Pool & Beach (17)
Dining (1)
Questions & Answers
Ask a question
Brandi S
20 April 2017|
AnswerShow all 2 answers
Response from Diamond R | Property representative |
Hello Brandi S, Our one and two bedrooms have jetted tubs. If you would like to request an oceanfront, you may call our front desk directly at 757.437.5565. We hope this was of assistance, and we wish you safe travels.
1
Vote
Tammy C
Hi Latasha, I just read your review about Turtle Cay Resort and how another person was given the key to enter your room while vacationing there. From reading your review, I have noticed that this incident with you occurred almost a year ago. We just visited Turtle Cay last week, April 12th, 2017, and the exact same thing happened to us. I urge you to let the BBB and the corporate office for Diamond know about your experience. How horrible if someone had attacked you, or my family was hurt due to the negligence of this hotel assigning keys to other individuals occupied rooms. I have also contacted the VA Beach Health dept as the cleanliness, or lack there of in this hotel is atrocious. I travel all around the world have stayed in many 5 star resorts all the way to one room hostels in Amsterdam. This is by far the worst resort ever, and everyone's safety is apparently at risk here!
17 April 2017|
Answer
Response from Jennifer M | Reviewed this property |
I stayed at turtle cay in November 2016, we didn't have an issue with anyone coming in that I know of. We kept the locks on and chain when we were there. They do have younger ppl at the frontdesk, so it might be easy to... More
0
Votes
Jenna I
6 January 2017|
AnswerShow all 11 answers
Response from AeroMammaKin | Reviewed this property |
No. But there are some within a short walk/drive
0
Votes
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Room Tips
"Ask for a room with the bed near the courtyard."
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"Away from the elevator and steps"
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"Your GPS is not going to get to this location."
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"best rooms have a balcony overlooking the pool area"
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