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Hilton Garden Inn Virginia Beach Town Center

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Hilton Garden Inn Virginia Beach Town Center
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970 Reviews from our TripAdvisor Community

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Baltimore, United States
Reviewed 1 week ago NEW

Overall great experience! Wonderful staff - everyone was very kind and helpful! From check in to check out, the stay was delightful. The room and bathroom were very clean and we thoroughly enjoyed our king room with the Whirlpool tub.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 512krystlep
Management response:

Dear 512krstlep, Thank you so very much for your kind review. We are pleased that you enjoyed your stay with us. Please make sure to visit us again if your in the area. Warm Regards, Marsha Twiss General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

We decided to stay at the Hilton Garden Inn after staying at another local brand hotel and being quite disappointed. We are very thankful that we made the switch to the Hilton Garden Inn. From the minute we arrived until the minute we checked out, our experience was wonderful. Our king room was clean, and it overlooked the parking lot,...

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Helpful?
1Thank Pinot R
About Hotel's Favourite Review
Management response:

Dear Pinot R, Thank you so very much for your feedback, we are pleased that you enjoyed your stay. We appreciate the recommendation regarding disinfectant wipes, which we do have, and they are in the fitness center, but we will make sure they are move visible. We look forward to welcoming you back, and appreciate the recommendation for guests to...

Henderson, Nevada
Reviewed 2 weeks ago

Filthy shower curtain that was so dirty and wrinkled it looked as if the housekeeper pulled it out of a dirty hamper. I'm sitting in my room right now literally disgusted. Don't want to imagine what else is dirty in here. Parking was so inconvenient. I'm a woman traveling for business and checked into the hotel in the evening. The...

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Helpful?
1Thank MeticulousTraveler25
Management response:

Dear MeticulousTraveler25, I apologize that you had such a bad experience at our hotel. I would prefer to speak directly to you, can you please contact the hotel, or please email me so that we can discuss these issue. I am greatly concerned about the shower curtain, and condition of your room and need to address this with the staff....

Reviewed 2 weeks ago

I spent two nights in this hotel for a short business trip. The breakfast is NOT included and costs $13! Which is exorbitant for a breakfast. The room was comfortable but nothing extraordinary. The staff were friendly. The hallway was loud during the evening and there was a weird smell in the hall. The parking is located across the street...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank daniellesK8152FM
Management response:

Hello daniellek8152fm, Thank you very much for your review. I apologize that your experience did not meet your expectations. Our Breakfast as you know is a full buffet of items, and as other hotels offer a complimentary breakfast, unfortunately Hilton Garden Inn does not. We certainly strive to make our guests comfortable, and unfortunately we failed on your behalf. I...

Hinesville, United States
Reviewed 2 weeks ago

I appreciated the staff. Every one was helpful and accommodated my requests with a good attitude. I found quick service with delivery of my items to and from the hotel to my appointment. 2nd time I have stayed there. The breakfast is all you can eat, build to order omelettes, and staff is always there to greet, seat and serve...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank katrinab656
Management response:

Hello katrinab656, Thank you very much for your wonderful review. We really appreciate it! The staff is always thrilled to hear the positive feedback. We look forward to welcoming you back in any future visits. Warm Regards, Marsha Twiss General Manager

Philadelphia, United States
Reviewed 3 weeks ago

Stayed at the hotel over a weekend. The staff was very friendly and the rooms and lobby was very clean and updated. The breakfast was great . It was convenient to many restaurants. I would stay at this hotel again in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank E5367GScraigs
Management response:

Hello, Thank you for your review, it is always so nice to hear that our guests enjoy their visit. We have just updated the lobby, and we love hearing the feedback on it. I will make sure to share your comments with the staff. We look forward to welcoming you back to the Hilton Garden Inn Virginia Beach Town Center!...

Vienna
Reviewed 3 weeks ago

This was a very charming hotel. They had a lovely outdoor seating which we took advantage of. The service is wonderful and the rooms are extremely clean and comfortable. I do wish breakfast had beed included but you can't go wrong with full brunch for $13.00.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Miriam P
Management response:

Hello, So happy to hear that you enjoyed your stay! The outdoor seating is so beautiful, it is a very nice area to relax. We look forward to welcoming you back in the near future! Warm Regards, Marsha Twiss General Manager

Lavallette, New Jersey
Reviewed 3 weeks ago via mobile

The Town center turns out to be a great destination to spend in Virginia Beach because it has everything within walking distance. Stopped at the Virginia Beach boardwalk earlier and even the rest rooms were closed! The Hilton garden rooms are not fancy but clean and comfortable. Pool and exercise room are good.

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Helpful?
1Thank Mike K
Management response:

Dear Mike K, Thank you for your Review, we are very happy your were pleased with your stay. Please contact us directly when making your plans for your next visit. We look forward to welcoming you back! Warm Regards, Marsha Twiss General Manager

Kissimmee
Reviewed 3 weeks ago

Eveything was great here. From the friendly and helpful staff to the delicious and filling breakfast to the breathtaking views of Town Center. Were in the middle of it all! Overall win, will definitely be back!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank tequeilab
Management response:

Good Morning, Thank you very much for your wonderful review. We certainly look forward to you visiting us again soon. I will make sure to share your comments with the staff. They love to hear when guests are so pleased with there stay! Warm Regards, Marsha Twiss General Manager

Jamaica, United States
Reviewed 3 weeks ago

Hotel and Staff were good did not care for the size of the bathroom and one bed was way too close to the wall Plus I did not particularly care that there were only 4 parking places for the hotel and I had to use the parking garage across the street I walk with a cane and it was difficult...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank L9769BHkathyb
Management response:

Dear L9769BHkathyb, Thank you very much for taking the time to respond on Tripadvisor. Your feedback is very important to us. We apologize for the inconvenience that you experienced with the parking issues as well as the guest room. We do understand that the parking is difficult and being in the Heart of Town Center it is limited. Unfortunately we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more   less 

Additional Information about Hilton Garden Inn Virginia Beach Town Center

Address: 252 Town Center Dr, Virginia Beach, VA 23462-3044
Region: United States > Virginia > Virginia Beach
Price Range: $183 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Virginia Beach Town Center 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Booking.com and Hotels.com so you can book your Hilton Garden Inn Virginia Beach Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
Hilton Virginia Beach
Virginia Beach Hilton
Hotel Style:
#1 Business Hotel in Virginia Beach
#3 Romantic Hotel in Virginia Beach
#5 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Virginia Beach Town Center staff and other travellers.
13 questions
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8 months ago
Petersburg, Virginia
11 months ago
ohio
11 months ago

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Questions? Get answers from Hilton Garden Inn Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that's not on Virginia Beach Blvd side”
  • The Room
  • Bathroom
  • Dresser with missing wood piece
  • Marred Desk
  • Convenience Area
 of 5 bubbles 35StephenR, 6 Feb 2017 | Read review
“Nice view from 7th floor”
 of 5 bubbles LARSSandbridge, 2 Jan 2017 | Read review
“Located in city center in Virginia Beach”
 of 5 bubbles seancJ8420EG, 11 Dec 2016 | Read review
“Every room is good”
 of 5 bubbles yoshidannyjone, 11 Nov 2016 | Read review
“Rooms near the end of the hall away from the elevators are quieter.”
 of 5 bubbles cpd813, 26 Oct 2016 | Read review
5 of 5