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Ocean Suites

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438 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Reviewed 23 August 2013

At first I had trouble with the booking through the website and got hung up on by an employee when I called to tried to resolve the problem, but the manager Charles was amazing and promptly resolved the problem. I was a little disappointed to find out when I arrived that the extra parking pass I had been promised for...

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Helpful?
Thank TDavis88
charles w, General Manager at Ocean Suites, responded to this review

Thank You for your recent review on Trip Advisor. It was a pleasure to assist you during your stay. I reviewed your time with us and do not see any notation on the doors not being able to close but I have taken the issue into consideration and have had my maintenance to check on them. We do take you...

Ithaca, New York
Reviewed 21 August 2013

This is a great hotel.i would recommend all families to come. Staff here is great, nice and quiet at night. I give this hotel an 11 out of ten...You have the beach right out the back door.no one can get in your room because you have to have key at the doos

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1Thank leadfootlady35
charles w, General Manager at Ocean Suites, responded to this review

Thank Your for your most recent review on Trip Advisor. I is always a pleasure to read about one of our guest who had such and enjoyable experience when they stayed with us. Our location is on of the best on the beach and centrally located to everything. We look forward to seeing you again soon.

Yonkers, New York
Reviewed 20 August 2013

We arrived after a long drive to find we had been given a room off the garage! Yes--there is a covered parking lot and our room door opened into it! The other side of the room had sliding doors that open onto the boardwalk level--which was the ONLY perk of this hotel. However, it also meant that my teenager who...

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Helpful?
1Thank meandean6718
charles w, General Manager at Ocean Suites, responded to this review

Thank you for your recent review on Trip Advisor. After review on my prompt response log, I don't see where any issue on cleanliness of spiders was noted for my staff review. It is not our policy or within our guidelines to let issues go unattended or unaddressed. My response to you at check out must have been misunderstood. We...

blairsville, PA
Reviewed 19 August 2013

This hotel is located right on the beach. Our room had a balcony looking out on the ocean. Beautiful views! Sadly, inside is very shabby The rooms are so small, it is tough for folks to even move around. There is not enough room for the amount of people they book into the rooms. Our room had one double and...

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Helpful?
1Thank A1teacher
charles w, General Manager at Ocean Suites, responded to this review

Thank you for your recent review on Trip advisor. I am sorry to see that your stay was not what you expected it to be. We are currently in the process of improvements but it is taking longer than expected with it being such a busy season. Our location is perfect in that it is centrally located and oceanfront. I...

Clarksville, Maryland
Reviewed 14 August 2013

We booked through Priceline and booked a 1-bedroom with bunk bed. What we got was a 1-bedroom without bunk. We brought our teens and this was supposed to be perfect sleeping arrangements, however, the nice lady at the front desk said Priceline sent it through as a 1-bedroom, no bunk. It clearly listed bunk on my receipt. Since there was...

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1Thank 5Hogs
charles w, General Manager at Ocean Suites, responded to this review

Thank You for you recent review on Trip Advisor. Third party reservations are sometimes off when making a reservation. I advise all of my guest that when you make a third party reservation to always still contact the Hotel to confirm the information especially when you have a special request. My staff was glad to make amends on the next...

Boydton, Virginia, United States
Reviewed 6 August 2013

My two teenagers and I decided to stay at Ocean Suites for a weekend at the beach and we have been to Virginia Beach many, many times before. The hospitality of the staff could NOT be any better. You can tell how much they really tried to make our stay the best that they could. Each time that we encountered...

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2Thank Kim F
charles w, General Manager at Ocean Suites, responded to this review

Thank You for your recent review on Trip Advisor. I was a pleasure to see that our staff met your expectations and that you enjoyed your stay. It is also great when a guest mentions a certain associate by name. This shows that my associates made your stay unforgettable and they made it a personable experience for you and your...

Reviewed 2 August 2013

My family decided on an average rating for this hotel, one of us works in the tourism and hospitality industry and al, of us travel frequently. We were on a limited budget so this hotel fit the bill. The furniture needs to be updated, the sofa bed sagged to the point, that the family members who slept on it, actually...

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1Thank Dmwj
charles w, General Manager at Ocean Suites, responded to this review

Thank You for your recent review on Trip Advisor. I am sorry to hear that your stay with us was not what you expected. We are in the process of upgrading the condition of our furniture but it is taking us longer than expected especially during our peak season and with our occupancy. I was however glad to see that...

Houston, Texas
Reviewed 29 July 2013

We arrived after midnight and there was a misunderstanding with the room type, I called and spoke with Chandler. There were no rooms to move into, so we settled in for the night with the expectation that Chandler would take care of everything the next day. He did just that, my husband spoke with a women at the front desk...

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1Thank rojasclan
charles w, General Manager at Ocean Suites, responded to this review

Thank you for your recent review on Trip Advisor. It was a pleasure to be of service to you and your family. Your daughter made more of an impression on our staff than you know. It is always good to hear that one of my Associates went above and beyond to ensure that our guest had an enjoyable stay. We...

North Brunswick, New Jersey
Reviewed 29 July 2013

We stayed at this property for four nights the week of July 21 in room 601. Room had 2 double beds and a pull out couch. The beds were comfortable the pull out couch was not. The room was clean and also had a kitchen. Although we had little encounter with the staff they were all pleasant. I did report...

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Helpful?
1Thank Jeff K
charles w, General Manager at Ocean Suites, responded to this review

Thank you for your recent review on trip advisor. I was sorry to see that your issue with the safe was not corrected. I did research the date it was reported and will get with my staff of handling issues immediately. We are not usually one to let an issue slip by without handling it in a quick and timely...

Niagara Falls, New York, United States
Reviewed 26 July 2013

The Hotel was nice, but the one bedroom suites were very small. We had one bedroom with 2 double beds and a twin bunk on top of one of the double beds. The sofa bed in the main room was in very poor condition and could not be used. The room was clean with exception of the sofa bed couch,...

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Helpful?
Thank Lorrie N
charles w, Manager at Ocean Suites, responded to this review

Thank you for your recent review on Trip Advisor. As you stated, we are in the process of improving on our sleeper sofas but with this being our most active time, it is difficult to get this done in a quick and timely manner. I appreciate your comments on our staff and we do strive to go beyond what is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ocean Suites is an all Suites Oceanfront property. All rooms come equipt with a microwave, refridgerator, iron, ironing board, toaster, and two stove top burners. We also provide a 37" LCD Flat screen TV and DVD player in the living room with a private balcony overlooking the ocean. We offer FREE WIFI, Local calls, in rooms safes, and Local TV Channels, as well as on site laundry for our guest. Our outdoor pool is open during season daily from 10am till 10pm weather permitting. ... more   less 

Additional Information about Ocean Suites

Address: 2315 Atlantic Ave, Virginia Beach, VA 23451-3201
Region: United States > Virginia > Virginia Beach
Price Range: $121 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ocean Suites 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Ocean Hotel Virginia Beach
Ambassador Suites Virginia Beach
Hotel Style:
#7 Green Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Suites staff and other travellers.
9 questions
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29 days ago
Philippi,WV
over a year ago
Piqua
1 month ago
1 month ago

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Questions? Get answers from Ocean Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking spaces are small, so be careful if you have a big truck, it might be a little tricky to manuever.”
 of 5 bubbles fivefoot1, 3 Oct 2016 | Read review
“We stayed on the second floor, very quiet, excellent view of boardwalk and ocean”
 of 5 bubbles 982sharynm, 24 Sep 2016 | Read review
“All have ocean view.”
 of 5 bubbles fireelfemtp, 22 Sep 2016 | Read review
“Request a room on the second floor or higher.”
 of 5 bubbles PRMom2000, 17 Aug 2016 | Read review
“No room is the best room!”
 of 5 bubbles mamaof2ch, 3 Aug 2016 | Read review
5 of 5