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Atrium Resort

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Atrium Resort
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210 Reviews from our TripAdvisor Community

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Showing 208: English reviews
1 review
Reviewed 2 weeks ago via mobile

Me and my family have been staying in out of hotels since Hurrican Matthew hit and out of all the hotels this has been by far the best yet. We lost our home and will not be back home till maybe February if we are like. So blessed to be placed at Atrium Resort all staff goes way beyound there... More 

Helpful?
Thank Chrysa M
Matthew A, General Manager at Atrium Resort, responded to this review

Greeting from VSA Resorts! The circumstances you and your family have faced are very unfortunate but I am delighted to hear that key team members like Jorel and Nicole were able to accommodate your needs and exceed your expectations! Thank you so much for the amazing feedback! In the spirit of hospitality, Matthew A General Manager More 

Charlottesville, Virginia
Level Contributor
3 reviews
Reviewed 2 weeks ago

The room was clean, bed was comfortable, helpful pleasant staff. Hotel without any ocean view"s the only downside. One really tiny window foe outside light. All rooms have multiple windows on inside corridor. Kitchen was nicely stocked with kitchen for use.

Helpful?
Thank Charlotte M
Matthew A, General Manager at Atrium Resort, responded to this review

Thank you for the feedback regarding your stay with The Atrium Resort. Although the view you experienced did not quite meet your expectations, we are certainly delighted that the other aspects of your stay were exceptional! We welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew A. General Manager More 

1 review
Reviewed 3 weeks ago via mobile

I booked a short trip to the atrium as a R&R from running in the TCS 2016 marathon .. and what a pleasure it was .. I arrived late to check in , however my room was all ready for me and the costumer service rep that I met with Nicole was just the sweetest. The place is just what... More 

Helpful?
Thank T F
Matthew A, General Manager at Atrium Resort, responded to this review

Thank you so much for the gracious feedback and glad you enjoyed your stay here at The Atrium Resort. I will certainly extend your kind words to all of my team here especially Nicole! It warms us to know that we exceeded your expectations here in Virginia Beach and we welcome you back to VSA Resorts as your vacation destination.... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I had a bad feeling upon walking into this resort as the front desk has quite an odd set up. It was VERY hot while we checked in as the pool is in the same room. The room had quite the musky smell and every time I walked past the kitchen into the bedroom, my shoes would stick to the... More 

Helpful?
Thank Heather B
Matthew A, General Manager at Atrium Resort, responded to this review

Thank you for the feedback regarding your stay! I have our housekeeping team addressing the issues you have experienced and for that we apologize since it is not our standard. We are still happy the friendly staff here at The Atrium Resort met your expectations. Please reach out to me at the resort via the method of contact below so... More 

Nashville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago via mobile

My daughter and I had an excellent time spending the weekend. This place is amazing. The staff were friendly and polite. It had a homey atmosphere, the rooms were clean and well maintained. We enjoyed the indoor pool and hot tub which were also clean and enjoyable. Most importantly it was in an excellent location close to the beach and... More 

Helpful?
Thank Donna V
Matthew A, General Manager at Atrium Resort, responded to this review

Thank you so much for the feedback! We here at The Atrium Resort are delighted you and your family experienced such an amazing getaway! We truly hope you return to VSA Resorts next year as your vacation destination!   In the spirit of hospitality,   Matthew A. General Manager More 

1 review
Reviewed 14 October 2016 via mobile

Just checked into the atrium, the first impression is awful the lobby is pretty gross with a very funny smell. The two ladies at the front desk where very sweet and helpful. The room itself was pretty dirty my shoes kept sticking to the floors and everything is pretty dingy and dated with a lot of dirt and ick everywhere.... More 

Helpful?
Thank Alisen S
OKRMike, Manager at Atrium Resort, responded to this review

Thank you for taking the time to give us your feedback. We apologize that condition of your vacation unit was in did not meet your expectations. It did not meet our expectations either. Thank you for allowing us to handle the situation appropriately. If you need anything else during your stay please do not hesitate to contact us at the... More 

Frederick, Maryland
1 review
Reviewed 3 October 2016

Atrium, I stayed with you from September 16 through September 25, 2016 in room 402 and want to thank you for your hospitality and excellent service. My family and I were pleased to stay here and would come again. Thank you Mark for working with us in extending our vacation. Regards, Visitor

Review collected in partnership with Heroes Vacation Club

Helpful?
Thank JayP187187
OKRMike, Manager at Atrium Resort, responded to this review

It gives us great pleasure to know how much you and your family enjoyed your stay here at the Atrium Resort. Our top priority is to ensure that you have the best Virginia Beach experience possible. Thank you for mentioning our hospitality and excellent customer service as it is a tribute to our staff's dedication to always putting our customer's... More 

Level Contributor
5 reviews
Reviewed 16 September 2016

Stayed in room 406 with family. Found all essentials there. Couldn't understand some of the negative reviews. No it's not the best of the best,update needed in some areas ,but the staff was always cleaning and sprucing up. Quick walk to the beach. I would return again. Thank you for a comfortable stay...

Helpful?
Thank Robin L
OKRMike, Manager at Atrium Resort, responded to this review

We really appreciate you taking the time to give us your positive feedback. Our great location in the oceanfront area gives you a short walk to the beach, boardwalk, restaurants, shopping, and attractions. Our staff works tirelessly to take care of our resort so that your stay with us is nothing short of relaxing. Thank you so much for taking... More 

Richmond, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

Once again we had the pleasure of staying at one of the cleanest and friendliest places at the beach in VA Beach. Excellent staff, clean rooms and a nice indoor pool to relax in is quite refreshing coming off the beach all day. The rooms are extra large and space full and the atmosphere is quite relaxing. We love staying... More 

Helpful?
Thank Lance A
OKRMike, Manager at Atrium Resort, responded to this review

We are thrilled to know how much you enjoy staying at the Atrium Resort. We hold ourselves to a gold standard of cleanliness to ensure your visit is comfortable and relaxing. Thank you for mentioning our staff and the great work they do. Our team members go out of their way to make sure everyone has the best Virginia Beach... More 

Sewell, New Jersey
Level Contributor
99 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 September 2016

This is our second time staying at this timeshare property in Virginia Beach VA. We find the personnel to be so helpful with any requests; courtesy is a trait all the employees seem to share. In the lobby there is the indoor heated pool; it's on the small size bit ot also has designated adult pool times. This is great... More 

Helpful?
Thank gmomt
OKRMike, Manager at Atrium Resort, responded to this review

It always gives us great pleasure to host returning guests. Our staff is fully committed to making sure everyone has the best vacation experience possible. Thank you for mentioning the amazing work that they do. We appreciate you giving a detailed description of all the amenities we offer in our suites and around the resort. We are glad you were... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Atrium Resort is located in the heart of the Virginia Beach Oceanfront, just blocks away from the boardwalk, the 90 unit smoke-free resort offers a family-oriented atmosphere with an open-air lobby and relaxing environment. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• 24 hour fitness center• On- site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 

Additional Information about Atrium Resort

Address: 315 21st St, Virginia Beach, VA 23451-3322
Region: United States > Virginia > Virginia Beach
Price Range: $119 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Resort 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Atrium Hotel Virginia Beach
Atrium Resort Virginia Beach Va
Hotel Style:
#20 Romantic Hotel in Virginia Beach
#32 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Atrium Resort staff and other travellers.
12 questions
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Questions? Get answers from Atrium Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear shoes in your room.”
 of 5 bubbles M8630XEheatherb, 2 Nov 2016 | Read review
“Rooms are all the same and there is absolutely no view from anywhere.”
 of 5 bubbles dennissf2016, 17 Jul 2016 | Read review
“Comes as an efficiency therefore a money saver for those traveling on a budget and don't mind making a trip to grocery store.”
 of 5 bubbles brianc180, 18 May 2016 | Read review
“stayed on 3rd floor and it was very quiet”
 of 5 bubbles gonefishing85, 15 May 2016 | Read review
“6th floor for less noise foot traffic”
 of 5 bubbles terrdeter, 15 May 2016 | Read review
5 of 5
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