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We checked in Sunday afternoon and haven't seen housekeeping as of Tuesday afternoon. Had to take trash out yesterday and ask someone for extra towels. The overall rooms are nice, the common area downstairs is fantastic for groups to meet and play games or socialize...More
1 Thank Darla B
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 19 April 2017
Dear Darla B,
Thank you for your comments. I do apologize for the issues you have had with housekeeping. I certainly will pass on your feedback, this is not the type of service we strive to provide. I glad to hear that besides housekeeping you...More
We have stayed at the Springhill Suites Virginia Beach numerous times. The location is great and the free breakfast helps with cost when you have children. Our issue is with the way they categorize the rooms. We always get a 1 bedroom suite. The first...More
1 Thank karabdmg
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 12 April 2017
Thank you for taking the time to write your review. We are glad to hear that you continue to visit our hotel. I want to help clarify some of your concerns. I believe the room that you are referring to is our One...More
We stayed at Springhill Suites for a Birthday Celebration. We were on the 11th floor and the view was spectacular. Mother Nature outdid herself with amazing weather ( mid 70's) for the weekend. The complimentary breakfast, though not in the order of fine cuisine, was...More
1 Thank jazzatone
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 4 April 2017
Thank you so much for your wonderful comments. I am glad that you enjoyed your birthday weekend at the beach and at our hotel. You are correct if the weather cooperates it can be so beautiful here in Va. Beach. I hope that...More
Great place to stay, amazing view, complimentary breakfast was good. However we stayed for 3 nights and did not receive any housekeeping services our entire stay. Front desk rep Eboni was not very professional when we called to confirm our reservation the night before we...More
1 Thank Cheermom587
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 20 March 2017
Thank you so much for your wonderful comments about your recent stay. This is certainly the type of feedback we want to hear. However, I do apologize for the lack of Housekeeping and Front Desk service, we will definitely address this. We hope...More
This past weekend we stayed at the Marriott Springhills Suites in Virginia Beach for my daughters Cheer Competition at VA Beach Convention Center. The hotel came highly recommended and our cheerleaders took up more than half the rooms in the hotel. We were told that...More
3 Thank Erica D
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 16 March 2017
Dear Erica D,
Thank you for taking the time to share your experience. We do apologize for all of issues you encountered. I can imagine how frustrating this could have been. I am glad to hear that Brandi was able to resolve your banking issues...More
US$185 - US$491 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Green Hotel in Virginia Beach
#23 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Non-Smoking Rooms ,
Number of rooms
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Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach ,
Response from marcella h | Reviewed this property |
I wish I knew the answer but I don't. But if it were true I would definitely not stay in the near future. They are not staffed well enough and the over all cleanliness of the establishment has continued to decline
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"I believe all rooms are ocean side with great views"