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Westin Virginia Beach Town Center

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Westin Virginia Beach Town Center
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626 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Houston, Texas
Level Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 5 days ago NEW

Thanksgiving week, the rooms are outdated and rundown for a Westin. My wife stays at Westin for business across the country. She was extremely disappointed by this Westin, the service was subpar. When we checked in it was as though we were an after thought and room cleaning was limited by the holiday. In addition, they only had TWO towels... More 

Helpful?
Thank momdadsefi2010
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

This Westin was literally located in the prime shopping and restaurant area of the Virginia Beach Area. Please know this hotel is situated about 15 minutes outside (inland) of the actual beach area. The hotel offers access to a great fitness center and indoor pool with sitting area as you can see from my pictures. The fitness center has Elliptical... More 

Helpful?
Thank Pinot R
Maryland
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago NEW

Let me start by stating that I stay at this property multiple times per year and have reviewed it a couple of times based on experiences. I am very pleased to write this review based on recent experiences with family for the holiday. I booked a couple of rooms and Antoinette worked very well to make sure they were sorted... More 

Helpful?
Thank MDTravProf
Wellington, Florida
Level Contributor
544 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed 2 weeks ago

It makes me depressed to have to write this review, since this has always been my favorite hotel when visiting the area, however I try to be as honest as possible in my reviews, because I rely on TripAdvisor reviews just as you. Upon arriving, I immediately noticed the public parking lot across the street from the hotel was being... More 

Helpful?
2 Thank Stephen R
Level Contributor
3 reviews
Reviewed 2 weeks ago

On the good side, they have a covered parking deck, quiet rooms with fridge and nice sized TVs. The property is located about 4 miles from a Tesla Supercharger. It is in the heart of what you might call 'downtown Virginia Beach. Within a short walk, there are at least 6 really good restaurants, including Cheesecake Factory, McCormicks, Ruth Chris,... More 

Helpful?
Thank Mike T
Staunton, Virginia
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago via mobile

I'm prefacing this with the fact I have stayed here before. I will also say that I've never written a review of a hotel before checking out. When my company said "the only room left is at The Westin will that work," I said yes! I stayed at this particular property four years ago & it was lovely. I'm also... More 

Helpful?
1 Thank FlightNursetraveler
Management response:

Dear FlightNurseTraveler, Thank you for taking the time to share your feedback with us. We appreciate your perspective. I am saddened by what you experienced; however, we like to receive feedback - both positive and negative - to improve our hotel. Please allow me the opportunity to discuss this with you via email or by phone. I can be reached... More 

Raleigh, North Carolina
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

If there were an option for 4.5 I would have selected it. Very nice rooms and bedding/amenities. Location is great with many food options within walking distance and free public parking right next door. Some minor aesthetic things in the room preclude a 5 rating, but would definitely stay there again.

Helpful?
Thank cp5150
Management response:

Dear cp5150, Thank you for the Four Star rating of our hotel! We are pleased to hear that you enjoyed your stay with us. There are many amenities within walking distance that our guests enjoy! We look forward to welcoming you again during your next trip to Virginia Beach! Kind Regards, Jason More 

Gaithersburg, Maryland
1 review
Reviewed 4 weeks ago

I recently spent a night at the Westin Virginia Beach Town Center for business travel. This was a very nice 15 floor Westin located in the downtown Virginia Beach area. It is a very modern hotel that is literally surrounded by lots of shopping and very nice restaurants that would satisfy any type of food craving that you might have.... More 

Helpful?
Thank TheWeeklyTraveler
Management response:

Dear TheWeeklyTraveler, Thank you so much for the 4 star review of our hotel. We were pleased to hear your detailed feedback. Our team enjoys the praise from our guests and we will be sure to pass along your kudos. We look forward to welcoming you during your next trip to Virginia Beach! Kind Regards, Jason More 

Jersey, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

We stayed for four nights. Hotel was in a great location, near tons of places to eat and nice shops! Room was good. My only niggle is we had two double beds and I would have much preferred two queen sized beds (not an option as far as I was aware). There was certainly enough room in the room and... More 

Helpful?
Thank Waitingfornoah
Management response:

Dear Waitingfornoah, Thank you so much for taking the time to share your feedback with us regarding your stay. I am sad to hear that you were unhappy with the size of the beds. All of our dual bed guest rooms are outfitted with queen size mattresses from Simmons. Our guests can actually order them online along with our "Heavenly... More 

Langhorne, Pennsylvania
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 October 2016

I am a Marriott Rewards member. Was excited when Marriott and Starwood combined programs. This Westin Hotel looked like the best choice in this area of Virginia Beach. Great location. We did arrive right after a storm that flooded the area but it took 3 days for the hotel to clean my room. Dog friendly hotel and the dogs are... More 

Helpful?
1 Thank JLMB1202
Management response:

Dear JLMB1202, Thank you for taking the time to share your experience with us. You are correct; the hurricane took a serious toll on the staffing levels in the hotel. Unfortunately, we were unable to operate at our normal standards as most of our team were in the clean up phase of the hurricane numerous days after the hurricane. Many... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 

Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Region: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range: $141 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Westin Virginia Beach Town Center staff and other travellers.
5 questions
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Questions? Get answers from Westin Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest floors (12th and 15th) tend to be less crowded and quieter.”
 of 5 bubbles MDTravProf, 26 Nov 2016 | Read review
“Zero sunshine on the north side rooms, and they have the clearest views.”
 of 5 bubbles M2025VTmiket, 14 Nov 2016 | Read review
“Corner suites are large and have lots of windows with nice view of the town”
 of 5 bubbles TheWeeklyTraveler, 3 Nov 2016 | Read review
“excellent location - walking distance to all the restaurant's.”
 of 5 bubbles JLMB1202, 15 Oct 2016 | Read review
“Our room on the 12th floor had a great view!”
 of 5 bubbles 889isaacs, 21 Aug 2016 | Read review
5 of 5
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