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We liked the quiet room, in spite of the busy street. Since Richmond Rd is a major artery, we could get to various places in Williamsburg conveniently. The breakfast was good and a well prepared buffet. The standard fare for these days, but well done....More
Our first room was unacceptable, but the staff was very quick to make a change. New room was excellent: clean and quiet and everything worked.
Parking is still kind of difficult, but we always found a place.
Breakfast staff was excellent and extremely friendly. Food...More
Took the kids for the weekend and really enjoyed Williamsburg. Our room was nice and very quiet. The breakfast was fresh and the staff was accommodating and friendly as we checked in and out. The Manager acted professional and looked the part with professional attire.
Traveling with my husband in Williamsburg we selected Fairfield Marriott!! We checked in and our room was very nice,clean and Quiet!! Was on the top floor and the noise level was great... none!! Yeahhh!! Our breakfast every morning was delicious, so many choices and the...More
I wish I had read the reviews before staying here; but booked because it was a Marriott. The front desk staff was very nice and helpful; however that is the only positive.
The hotel was just not clean. Our room and bathroom were tired and...More
Response from Jessica S, Operations Manager at Fairfield Inn & Suites by Marriott WilliamsburgResponded April 2, 2018
I apologize for your recent experience at our hotel. I can assure you that guest safety is one of the most important aspects to our company and we take any adverse feedback very seriously. Our front desk is trained to respond with our...More
Contact Marriott management at the hotel and copy someone at their corporate headquarters as well ( go to their corporate web site for possible contacts). Check your home owners policy too... Sometimes you are covered for... More
Contact Marriott management at the hotel and copy someone at their corporate headquarters as well ( go to their corporate web site for possible contacts). Check your home owners policy too... Sometimes you are covered for travel losses. Good luck!