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The hotel was very nice and clean the people that worked there went out of their way to help and make you feel welcome. I was disappointed that one of the elevators did not work and they knew that there would be a crowd for...More
I have been to this hotel 5 times, the last 4 in the last 4 years for a horror themed charity event. Physically the hotel has improved. The middle of the summer, 100 plus heat index, high humidity. My room was always cool and welcoming....More
Thank Jon J
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 25 July 2017
Dear Jon J,
Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about the A/C in your room, our staff and...More
Shower cold, faucet not working, lacks security, doors open all night. Staff okay. Mattress old. Had what appeared to be a homeless person hanging out in hallway. Food was good, especially breakfast. Hard to regulate air conditionerMore
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Samantha S, Manager at DoubleTree by Hilton WilliamsburgResponded 3 days ago
Thank you for taking the time out to give us your valuable feedback. It is this kind of information that allows us to assess the issues and make the necessary changes to up our service. Your comments have been passed on to the...More
Wonderful, helpful staff and a large clean room. It is very convenient to Yorktown, Jamestown, and Williamsburg historic sites. It is also very near to Busch Gardens, if that is your thing. My wife and I recommend.More
Thank Larry J
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 3 days ago
Dear Larry J,
Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our amazing staff, our cleanliness and our location...More
We stayed for two nights while visiting Williamsburg. The hotel is very large and the parking was scarce, but that may be because there were events going on both weekend nights. One of the two elevators was broken the entire weekend and the ice machine...More
Response from Samantha S, Manager at DoubleTree by Hilton WilliamsburgResponded 6 days ago
Thank you for your honest review, regarding your recent stay with us at Double Tree by Hilton Williamsburg. We are very sorry for the issues that you experienced during your stay. We strive to provide a high level of satisfaction-in this case we...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$72 - US$200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Non-Smoking Rooms ,
Number of rooms
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The hotels looked the same as it did a few years ago when we were there. Not much if at all had changed. The good thing is that its well maintained. I took pictures of our room and it was clean and no pealing paint or broken... More
The hotels looked the same as it did a few years ago when we were there. Not much if at all had changed. The good thing is that its well maintained. I took pictures of our room and it was clean and no pealing paint or broken items. I can only go on what I saw and took pictures as examples. Hope this helped.
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"If you're Hilton HHonor member, ask for HHonor special floor to stay which is the two top floors for your..."