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Embassy Suites by Hilton Williamsburg

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1,199 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Frederick, MD, United States
Reviewed yesterday NEW

The visit during the annual Williamsburg Grand Illumination was as always excellent. Our stay at the Embassy Suites in Williamsburg was very enjoyable, the rooms were spacious, the beds comfortable, the food excellent both breakfast and dinners, the Manager's special, drinks and snacks included plenty of both and the indoor pool was warm and refreshing.

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Helpful?
Thank edwardcR6705FO
Unionville
Reviewed 5 days ago NEW

Cleaning was bad never clean Saturday. took two hours to get towels. You can people at the bar till they close.The rooms are not sound proof. they need more maids on duty. they came at 4:30 to clean then only took out the dirty towels. then left until they bough back towels. that took hours.

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Helpful?
Thank Kenneth P
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Kenneth P, Thank you for providing feedback from your recent stay here at the Embassy Suites. I would like to apologize for the challenges you experienced with our housekeeping department. We have checks & balances in place to insure that not only are all rooms cleaned with great detail, but that they are also inspected by our leadership, clearly...

Frederick, United States
Reviewed 1 week ago

Had a great stay in Williamsburg, VA at the Embassy Suites for a family vacation and Thanksgiving celebration including three generations. The atmosphere was great and the facilities and the service outstanding. We will return.

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Helpful?
Thank M2583QEpatriciap
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear M2583QEpatriciap, Thank you for the feedback from your recent stay here at the Embassy Suites. I am personally thankful that you chose to spend the Thanksgiving holiday with your family with us. And trust me when I tell you that we are thankful that you were here! Thanks again and I look forward to seeing you during your next...

Salisbury, Maryland
Reviewed 1 week ago

Actually the facility is lovely, but the maid service is horrible. We stayed for two nights and the room itself was a great design for a family except for the LOUD heater. But the worst part was when we came back in the evening to find the privacy sign on our door and our room untouched by the maid. We...

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Helpful?
Thank csevans2016
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear csevans2016, Thank you for sharing feedback from your recent experience here at the Embassy Suites. I am deeply sorry that we were unable to meet your expectations relative to the cleanliness. We have checks & balances in place to insure that these types of oversights do not happen, clearly we failed you during your visit. I do hope that...

Edgewater, Maryland
Reviewed 1 week ago

Slow, ancient elevators, terrible horrible breakfast experience, dirty rooms, poor maid service, low ceilings, old rugs, tiny beds, old furniture, major renovation needed, this is an Embassy Suites trying to be a Best Western. AVOID!

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Helpful?
Thank TopCat390
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear TopCat390, Thank you for the feedback from your recent stay here at the Embassy Suites. I am sincerely sorry that we were unable to meet your expectations. So that you are aware, we did just recently complete a $7 million dollar renovation inclusive of all public space, fitness room, swimming pool and every guest room. We are always looking/planning...

Gahanna, Ohio
Reviewed 1 week ago

In area to visit son and family in navy. Convenient to colonial Williamsburg. Great value. No problems. No issues. No hassles. Nothing but good. Would recommend. Complimentary breakfast is always outstanding. Would definitely stay here again.

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Helpful?
Thank marksY5055HX
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear marksY5055HX, Thank you for the comments from your recent stay here at the Embassy Suites. I always feel that our goals are accomplished when our customers indicate that they will be coming back in the future! I look forward to being your home away from home. Thanks again! Sincerely, Larry

Charlottesville, United States
Reviewed 1 week ago

The Embassy Suites in Williamsburg Virginia may be the best overnight stay we've experienced as a family. Room quality and lack of night noise was outstanding. The breakfast bar was excellent and the entire staff was friendly and extremely helpful. We'll be back! Highly recommend!

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Helpful?
Thank L8081AGjeans
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear L8081AGjeans, Thank you for the feedback from your recent stay here at the Embassy Suites. Nothing makes me happier than hearing the words, "best" and "ever"! I look forward to seeing you when you are back in Williamsburg. Thanks again and have a wonderful holiday season! Sincerely, Larry

Bonita Springs, Florida
Reviewed 1 week ago

Old tired building with surface makeover. Building infrastructure does not adequately serve clients. Room HVAC old & noisy, elevators small & smelly, not adequately staffed. Rooms only partially refreshed.

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Helpful?
Thank Ron S
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Ron S, Thank you for sharing feedback from your recent stay here at the Embassy Suites. I would like to sincerely apologize for not meeting your expectations. So that you know, while we have already spent more than $7 million dollars on the property, we are looking to enhance both the elevator and the HVAC units as part of...

Leesburg, Virginia
Reviewed 1 week ago

The best costumer service we have ever experienced while traveling. Extremely satisfied with every aspect of our experience and grateful for the smiles and assistance we encountered throughout our stay

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Helpful?
Thank stephaniesG7805VB
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear stephaniesG7805VB, Wow! You know how to make the General Manager's day! Thank you so much for the kind feedback from your recent stay here at the Embassy Suites. Nothing makes me happier than hearing about exemplary service, our team takes great pride in executing great hospitality and it is wonderful to get confirmation from our guests! Thanks again and...

Lansdale, Pennsylvania
Reviewed 1 week ago

Stayed at this property for two nights with family during Thanksgiving. The suites are a little on the small side compared to other Embassy Sites, but they are clean and well maintained. Staff are friendly and helpful, and the evening reception has a good choice of drinks and simple snacks. Breakfast is standard Embassy Suites fare, which means they are...

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Helpful?
Thank PCheng446
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear PCheng446, Thank you for the feedback from your recent stay here at the Embassy Suites. I am happy that you chose to spend the Thanksgiving holiday with us. I am sorry about the size of the suites, but it sounds like expectations were met otherwise. Thanks again and I look forward to seeing you when you are back in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Williamsburg's only full service, all-suite hotel. The newly renovated Embassy Suites Williamsburg hotel offers guests a free hot breakfast buffet with cooked-to-order station each morning and a complimentary cocktail reception each evening. This richly appointed Williamsburg hotel is within convenient reach of all the exciting attractions and rich history the area has to offer. This all-suites hotel has incorporated elements of Williamsburg in the decor, making it ideal for corporate travel, families and groups that are visiting Williamsburg, VA. Enjoy the extra space of two-room suites with a separate living and sleeping area. Each room is equipped with an HDTV, and all suites include a microwave and mini-refrigerator, generous work space and free Wi-Fi. Hotel offers more than 1,000 SF of versatile meeting space for corporate and social events. Indoor pool and sun deck; the whirlpool has been permanently closed. ... more   less 

Additional Information about Embassy Suites by Hilton Williamsburg

Address: 3006 Mooretown Rd, Williamsburg, VA 23185-3028
Region: United States > Virginia > Williamsburg
Price Range: $131 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Williamsburg 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Orbitz, Priceline, Odigeo, Hotels.com and Travelocity so you can book your Embassy Suites by Hilton Williamsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg
Hotel Style:
#18 Romantic Hotel in Williamsburg
#21 Family Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Williamsburg staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor, family suite very loud heating unit”
 of 5 bubbles csevans2016, 2 Dec 2016 | Read review
“5th floor is least noisy”
 of 5 bubbles TomBrandes, 16 Nov 2016 | Read review
“All rooms are good, just small and cramped for a 2 room suite.”
 of 5 bubbles C0vertCritic, 14 Nov 2016 | Read review
“Try a King-size Room with Shower”
 of 5 bubbles Carol183, 5 Nov 2016 | Read review
“Top floor away from elevator are good”
 of 5 bubbles 182richardc, 30 Oct 2016 | Read review
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