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SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
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475 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Level Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

The room was clean and spacious. They even had linens for the sofa bed already in the room. Our only issue was there was not enough seating in the breakfast area but breakfast looked good. The staff was very courteous.

Helpful?
Thank Rene' S
Pasadena, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Tameka greeted us with the biggest smile and welcome! I was travel with 6 family members. Many places will give you a sideways look as you check in with teenagers...but not here. They were the most friendly group. They gave us directions, tips and the absolute best recommendation for dining. (Food for Thought) They were the best and Tameka was... More 

Helpful?
Thank kennylund
Alexandria, Virginia
Level Contributor
80 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

When there is mold and mildew all over the bathroom, leaking tub faucets, a tub faucet installed at an angle and not straight down ... the rehab work done a few years ago was slipshod and not up to even basic standards. For the price, it was a real rip.

Helpful?
Thank AgeOldDinosaur
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I take comments such as this very seriously and will be looking into the matter with my Management teams immediately. Please accept my sincere apology. I hope to have the opportunity to better serve you in the future. More 

nyc
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

Hmm. Show up. "Sorry, no rooms left" "what about my reservation" "Well, it got very busy this weekend. Probably actually got sold out as you booked it" "Two months ago?" "Well, ...ummm, 'sigh'. "Are you telling me it was booked two months ago? "Ummm.,no, 'sigh' but you should have...ummm. We're booked and you should have...ummm..." "I should have what?" "errrrr...you....ummmm.....sigh...SIGH"... More 

Helpful?
Thank squidly
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

My sincere apologies for the "sold out" situation you experienced as well as the customer service you received when you arrived at the hotel. We are working very hard to ensure that issues like this don't happen again. More 

Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 weeks ago via mobile

We stayed there for two nights and thought it was clean, big rooms, nice breakfast and close to everything. Plenty of parking and the staff was nice. It is about a 5 minute drive to the big outlets and a few minutes drive to the colonial area.

Helpful?
Thank LoveVirginia
Roanoke
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

We stayed in this hotel on a house-hunting trip. The staff was friendly and helpful, giving us advice on how to avoid congested traffic areas. We decided to extend the trip by 2 nights and the staff accommodated us with no problem.

Helpful?
Thank Susan S
Lowell, North Carolina
2 reviews
Reviewed 5 October 2016

This is a great option for families who want a bit of extra space. We had a suite with 2 queen beds and sofa bed and our family of 4 (two teens) were very comfortable. Room and property was clean, pool was clean and warm, staff was pleasant and efficient and the included breakfast was very tasty. The location of... More 

Helpful?
Thank dunlapb2016
NoVA
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 29 September 2016

Stayed in this hotel while on travel for business. I would say it was an average stay. The hotel and rooms are fine but nothing extraordinary. The room was large but was long and narrow which resulted in an odd furniture layout. Yet with such a large room, the bathroom was too small. The room and bathroom were clean and... More 

Helpful?
Thank NoVAFamilyof4
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to share your comments with us. More 

Roanoke, Virginia
1 review
Reviewed 28 September 2016

Had the misfortune of leaving my Kindle device on the bed in my room upon checkout. I knew recovery was slim but I tried anyway. Let's see, after speaking to the manager, Jessica, on Monday Sept 26, she assured me she would be right on this and would involve housekeeping manager, manager on duty, etc and get right back to... More 

Helpful?
Thank SyMiller33
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

I have followed up and looked into this matter. Unfortunately, there was no Kindle recovered by any of the staff. I apologize for the delay with regards to a management response, but I was assured by the Executive Housekeeping team that everyone did their best and was unable to locate your item. More 

London
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 September 2016

I stayed at this hotel with my family on August 3 to 5, 2016. The hotel was easy to find and well located. The room (a corner junior suite) was large. Having said that there were negatives. The room itself was not clean. The carpet was stained and the bathroom was not clean. I found hair on the back of... More 

Helpful?
Thank DJC2006
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Thank you for taking the time to share your comments. I can assure you that the Hotel Management team took your comments very seriously and has addressed all of the housekeeping issues that were noted. Please accept my apology for your inconvenience. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 

Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Price Range: $104 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Williamsburg staff and other travellers.
3 questions
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Questions? Get answers from SpringHill Suites Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room not on the first floor- too much traffic with the pool and breakfast area”
 of 5 bubbles DianaR5, 22 Aug 2016 | Read review
“If noise bothers you, the elevator is audible (we can sleep well thru anything but if you are a light sleeper, be warned)”
 of 5 bubbles gailw969, 9 Aug 2016 | Read review
“Do not get a room directly above the entrance. The entrance door is really noisy.”
 of 5 bubbles chriswW6007QS, 22 May 2016 | Read review
“Corner room allowed for extra room”
 of 5 bubbles Kazoo2014, 4 Apr 2016 | Read review
“We were on the first floor and it was very convenient to the pool and breakfast.”
 of 5 bubbles H14GHmaryb, 29 Mar 2016 | Read review
5 of 5
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