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Holiday Inn Express Williamsburg North

Expedia.comUS$82*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Williamsburg North
Holiday Inn Express Williamsburg North
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Williamsburg North
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Showing 330: English reviews
Mooresville, North Carolina
Reviewed 11 April 2017 via mobile

Great hotel. Friendly staff. Only complaint, breakfast should be better managed. Not everyone comes down at 7 or 8 to eat. Food was pretty wiped out. Plenty of people were still coming around at 8:30-9:00. Staff was very friendly and helpful. Don't mind the price if I'm getting a good breakfast with it. Great beds! Clean rooms. Pool open until...

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Helpful?
Thank Apryl C
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We recently purchased this hotel and our breakfast staff are VERY new to the job and the challenge of managing breakfast during a full house. Thank you for your patience with this!

Abingdon, Virginia
Reviewed 8 April 2017 via mobile

Recently visited on a school trip. Staff was very helpful and attentive to our needs. Beds were comfortable and hotel was well kept and current. The only complaint we heard from students was that the pool was too cold for an indoor pool but there was a note on the door apologizing for this. The kids didn't seem to care...

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Helpful?
Thank Mi2Boys
Management response:

Thank you VERY MUCH for choosing us for your stay and for your review of our property and staff! We were experiencing some challenges with our pool heater that made the pool a little chilly for the average guest. Thank you for your patience with this!

Reviewed 8 April 2017 via mobile

The hotel is in a good location. It's easy to find and convenient to several attractions in the area. The room was clean and well stocked. The gym and pool area were clean and smelled well kept. (No one likes going in to a smelly hotel gym)

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Helpful?
Thank Valli W
Management response:

Thank you for your review of our hotel, we always strive to provide an outstanding experience!

Cleveland, Mississippi
Reviewed 31 March 2017

This is just a few minutes drive into downtown Williamsburg, and we enjoyed being out a little bit. The hotel was so clean, and the service was awesome. They had a good continental breakfast, too. The rooms were clean and adequate space.

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Helpful?
Thank Susannah W
Management response:

Thank you very much for your great review... we do our best to provide an outstanding experience!

Virginia
Reviewed 30 March 2017

The Holiday Inn Express on Lightfoot Road is convenient to shopping and all Williamsburg attractions. The hotel looks to have been recently converted to a Holiday Inn Express - everything is new. Rooms are average size. Mini fridge and microwave in the room were nice. This hotel would rate as an average hotel if he staff had not been so...

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Helpful?
Thank Janet_and_Jerry
Management response:

Thank you very much for your kind comments regarding our staff!

WARREN
Reviewed 24 March 2017

We just stayed overnight while traveling through, but did book ahead. A newer hotel with a somewhat inexperienced staff. Breakfast was pretty generic, but there were more choices than I've seen at other HIE's. Overall though, everything was better than a lot of places I've stayed and since we travel through here often, we will definitely be using this hotel...

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Helpful?
Thank GARY B
Management response:

Thank you very much for your kind comments! We do have new staff members at our Front Desk, however they are learning quickly so your return stay should be a much better experience.

Frederick, Maryland
Reviewed 10 March 2017

We checked in on a Friday night for a three day weekend. We found the staff to be very friendly, helpful, and professional. Our room was nice and well climate controlled, which is hard to find in some hotel, though we had a bit of an issue with water pressure and shower drainage. We enjoyed the complimentary breakfast, which had...

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Helpful?
Thank AndraMaryland
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Hello and thank you very much for your review. We are glad to hear that you had a nice stay. We appreciate you letting us know about the shower problem and we will be fixing it. Please visit us again soon!

Atlantic Beach, North Carolina, United States
Reviewed 13 February 2017 via mobile

We arrived late in the evening, after a long trip. We contacted them enroute and confirmed a room. This is a new hotel, and it is extremely nice. We have used HI Express frequently, but this site is above all others. Clean, fresh, and wonderfully staffed.

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Helpful?
Thank Jay S
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Thank you for your review. We are very happy that you had a good experience with us. We hope to see back soon.

Reviewed 6 February 2017 via mobile

Room was fine, no issues. Only problem I encountered was with the staff. When checking in, I was required to swipe a personal credit card even though it was a direct bill. I've stayed at many other Holiday Inn Express, no one else has asked for that. Also, the clerk checking me in could not give me my IHG club...

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Helpful?
1Thank Rm H
IHGService, Guest Relations Manager at Holiday Inn Express Williamsburg North, responded to this review

Hi Rm H, Thank you for your stay and for leaving a review. It is unfortunate that your check-in experience prevented you from enjoying your time at our hotel. We sincerely apologize for the difficulties you have encountered. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Ridgefield Park, United States
Reviewed 12 January 2017

I stayed at the hotel during Christmas season. We had a great experience. The staff was always helpful. I would come back to this location. We travel to Bush Gardens at least once a year. The hotel is new and management want to offer the best possible experience.

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Helpful?
Thank Juan M
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Hello Juan, Thank you for your review. We appreciate you taking the time to express your experience with us. The next time you visit us, I would like to meet you. We are excited to have a presence in Williamsburg as the new kid on the block! If I can help you beforehand, please contact me. Thank you again. Baldwin

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Williamsburg's newest hotel opening July 2013. Located in the heart of the shopping district including Williamsburg Premium Outlets, Williamsburg Pottery Factory, Antique Store of Williamsburg and Williamsburg Walmart. Hotel features free WiFi, Indoor Heated Pool, 24Hr Fitness Center and comes with StaySmart Breakfast. Come home to Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Williamsburg North

Address: 720 Lightfoot Rd, Williamsburg, VA 23188-9013 (Formerly Days Inn Colonial Resort)
Region: United States > Virginia > Williamsburg
Price Range: $136 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Williamsburg North 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Days Inn Colonial Hotel Williamsburg
Days Inn Williamsburg
Williamsburg Days Inn
Hotel Style:
#7 Romantic Hotel in Williamsburg
#14 Family Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Williamsburg North staff and other travellers.
7 questions
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Falmouth, Massachusetts
over a year ago
MD
5 months ago
8 months ago
New Bern, North Carolina
10 months ago

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Questions? Get answers from Holiday Inn Express Williamsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotels even though they are close to the highway still aren't loud.”
panthersfan1, 11 Apr 2017 | Read review
“We asked for room on a high floor away from elevator and ice machines, and we were obliged.”
Snert41, 14 Nov 2016 | Read review
“Book ahead.”
drmoleVirginia, 6 Sep 2016 | Read review
“Stay on high floors, look at room first and check your account for overcharging before checking out.”
  • Appearance upon arrival, 720 Lightfoot Road, Williamsburg Room 126
  • This area also clean. 720 Lightfoot Road, Williamsburg
  • Top of Microwave. 720 Lightfoot Road, Williamsburg Room 126
  • Sleep area was fine, bed very comfortable 720 Lightfoot Road
  • Moldy Smelling Shower Curtain, 720 Lightfoot Road, Williamsburg
  • Bathroom Sink Area, 720 Lightfoot Road, Williamsburg, Room 126
  • When they pulled the appliances out to check  the refrigerator. 720 Lightfoot Road, Williamsburg
  • Showerhead, 720 Lightfoot Road, Williamsburg Room 126
22Destep, 17 Aug 2016 | Read review
“Hotel is less accessible to historic district, but closer to major highways.”
463jacobh, 29 Jul 2016 | Read review
5 of 5
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US$82* /night
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Prices are for 1 room, 2 adults
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