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Holiday Inn Express Williamsburg North

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Holiday Inn Express Williamsburg North
Holiday Inn Express Williamsburg North
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317 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Reviewed 5 June 2016 via mobile

This was a very clean, well-run hotel. There was a disconnect between what we had requested during the online reservation process and what was presented to us upon arrival. The front desk made it right immediately without any hassle. As an aside, for those who are familiar with the HI express pancake machine, this location managed to keep it running...

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Helpful?
Thank JaredK2
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

LOL, Jared K2! The Holiday Inn Express' pancake machine has a reputation? I am sorry to hear that our other hotel's pancakes don't "stack up" to ours but - we are in Williamsburg, a major tourist destination and mecca for pancake houses - we gotta stay on our toes! Can't only offer a free, full hot breakfast with our clean,...

Hartford, Connecticut
Reviewed 1 June 2016

My wife and I were really disappointed with this hotel. We stayed over Memorial Day weekend 2016 while we visited local attractions. First, I thought the price of the room was a little steep - understanding that it is a popular area and a holiday weekend, we bit the bullet and paid up - but in hindsight we probably should...

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1Thank fromred2green
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Disappointed, I am very sorry and embarrassed by the issues you had with the cleanliness and aesthetics of your hotel room. Your feedback will definitely be discussed with our staff, who are all normally vigilant and committed to excellence in cleanliness and presentation. As the issues were not addressed during your stay, I would respectfully request you call or email...

Stevens
Reviewed 29 May 2016 via mobile

This hotel was excellent. Very modern and clean throughout. This hotel offers a indoor pool and exercise room. The free breakfast contains what you would expect plus a nice selection of hot foods. Above all, the staff is exceptional and very courteous. I would like to especially recognize the housekeeping and maintenance staff. Every time we encountered someone in the...

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Helpful?
Thank Eric F
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Thanks, Eric F, for your wonderful review. It's not often we hear about our fabulous back of the house team, who work so hard to keep the property and guest rooms in tip top shape. They will be thrilled for the recognition! Depending on the season, there are always special deals to be found online by booking in advance. Since...

Reviewed 29 May 2016 via mobile

We had a perfect stay! The room was beautiful and clean! There is a great pool and the breakfast (& coffee) was amazing!! The front desk staff was friendly and polite and we're prompt in assisting us when we needed additional supplies. 5 stars!! ✨

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Thank BIOMAJORHAZARD
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Well, BIOMAJORHAZARD, Aside from having the coolest online user name EVER; you also gave us the coolest 5 star review which we are so thankful for!!! Reviews go such a long way in uplifting the staff and reaffirming their hard work and dedication or, in less enthusiastic reviews, provide an opportunity to reevaluate our processes and services to improve the...

Reviewed 22 May 2016 via mobile

This is the 4th time we have stayed at this hotel.The people that work there are very nice and the hotel has always been very clean every time. My husband and I love this place because even at its busiest time it has been quite. It is also off the "main drag" but still within driving distance of just about...

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Thank Findone4me2
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Findone4me2, Thank you so much for sharing your thoughts; it is such a pleasure to hear we have guests who are as comfortable here with us that we have earned your loyalty. Every hotel aspires to achieve this level of quality and customer service - and it is our hallmark. Our work family treats your family just the way you...

Reviewed 18 May 2016 via mobile

New construction. Smaller food area than some Express sites. Good value in this area. Nikka and Sherri were great at the breakfast area. Quiet ac is a real benefit. Ability to Set fan on constant run was a real plus for sleeping. A short distance from town but the savings is is worth it at no loss in quality.

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Thank Homerpigeon1
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Homerpigeon1, So glad to hear you enjoyed your stay at our beautiful hotel. Nikka and Sherri are grateful to be acknowledged for their great customer service and Tomas, has been commended as well for keeping our HVAC units in tip top shape, so that you may enjoy a quiet, comfortable night's rest. The entire work family at The Holiday Inn...

Houston, Texas
Reviewed 16 May 2016

No complaints' all things good to say about the place. Breakfast is limited but diverse from fruit to saucage and cereal. Rooms are well decorated and choice of pillows nice. Staff are friendly and helpful. Good location for the all local attractions. During our weekend stay they had coach loads of kids. No problem with that but for their lack...

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Thank Cav_on_tour_13
Reviewed 9 May 2016 via mobile

Thank you to Nikka who made our 4 night stay so excellent. She was sweet and accommodating. She made a fresh pot of coffee for us every evening, looked after us at breakfast too! The hotel however only offered styrofoam!! We went out and purchased mugs. Their plastic utensils were cheap and frustrating to use! I have never been to...

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Helpful?
Thank Denise D
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Denise D, Nikka is a genuine hospitality superstar and she is thrilled to know she made your stay special; thank you for taking time to share your thoughts. In response to your remarks concerning the Styrofoam and plastic ware; I will happily forward your suggestions up to our parent company, who requires all Holiday Inn Expresses to adhere to the...

WI
Reviewed 6 May 2016

Very nice 11-night stay. Warm welcome by Taylor at the front desk. The lady at the breakfast room is always kind and smiling. Nikka at the front desk is very friendly and extremely helpful. The hotel itself is clean, new, and in a safe, quiet location. Each room has a refrigerator and microwave, and is 100% smoke-free. There is a...

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1Thank cmk105
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

Thank you, cmk105, for taking time to share your impressions of our hotel. The ladies you mentioned, including Sherri in our breakfast room are delighted they made your stay a pleasant one. Our beautiful, tranquil property is nestled in a quiet hamlet just a few streets from the clamoring main tourist hub; relaxing by the pond with our Peking ducks...

Dayton, Ohio
Reviewed 28 April 2016

The front desk staff member seemed annoyed that I was there to check in. Not friendly at all. Room was average to small but very clean. Location is pretty far out and not all that convenient. I doubt I would book there again.

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Thank walm1331
Annie P, General Manager at Holiday Inn Express Williamsburg North, responded to this review

walm1331, My sincere apology for the unsatisfactory experience you seemed to have had at our hotel. As this is such a disappointment for our staff to read; knowing that we failed to exceed ANY guest's expectations, which is our hallmark, I would greatly appreciate the opportunity to learn the specifics of your disappointing welcome at check in - please consider...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Williamsburg's newest hotel opening July 2013. Located in the heart of the shopping district including Williamsburg Premium Outlets, Williamsburg Pottery Factory, Antique Store of Williamsburg and Williamsburg Walmart. Hotel features free WiFi, Indoor Heated Pool, 24Hr Fitness Center and comes with StaySmart Breakfast. Come home to Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Williamsburg North

Address: 720 Lightfoot Road, Williamsburg, VA 23188 (Formerly Days Inn Colonial Resort)
Region: United States > Virginia > Williamsburg
Price Range: $123 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Williamsburg North 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Days Inn Colonial Hotel Williamsburg
Days Inn Williamsburg
Williamsburg Days Inn
Hotel Style:
#7 Romantic Hotel in Williamsburg
#14 Family Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Williamsburg North staff and other travellers.
7 questions
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Falmouth, Massachusetts
over a year ago
MD
4 months ago
6 months ago
New Bern, North Carolina
8 months ago

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Questions? Get answers from Holiday Inn Express Williamsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for room on a high floor away from elevator and ice machines, and we were obliged.”
 of 5 bubbles Snert41, 14 Nov 2016 | Read review
“Book ahead.”
 of 5 bubbles drmoleVirginia, 6 Sep 2016 | Read review
“Stay on high floors, look at room first and check your account for overcharging before checking out.”
  • Bathtub drain, 720 Lightfoot Road, Williamsburg, Room 126
  • Bathtub overflow, 720 Lightfoot Road, Williamsburg, Room 126
  • Showerhead, 720 Lightfoot Road, Williamsburg Room 126
  • When they pulled the appliances out to check  the refrigerator. 720 Lightfoot Road, Williamsburg
  • Bathroom Sink Area, 720 Lightfoot Road, Williamsburg, Room 126
  • Moldy Smelling Shower Curtain, 720 Lightfoot Road, Williamsburg
  • Sleep area was fine, bed very comfortable 720 Lightfoot Road
  • Top of Microwave. 720 Lightfoot Road, Williamsburg Room 126
 of 5 bubbles 22Destep, 17 Aug 2016 | Read review
“Hotel is less accessible to historic district, but closer to major highways.”
 of 5 bubbles 463jacobh, 29 Jul 2016 | Read review
“I don't think it would matter as to which room you have because the highway is not busy in the evenings (or during the day).”
 of 5 bubbles JamesDanielF, 10 Jul 2016 | Read review
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