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Greensprings Vacation Resort

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Greensprings Vacation Resort
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635 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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Westfield, New Jersey
Reviewed 5 days ago NEW

We booked our spring break vacation through a third party and chose Greensprings due to the decent reviews. When we arrived we were amazed by the sheer size of the place. The check in took quite a while, even later in the evening. The one person they had working the counter was handling multiple phone calls and was the only...

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Helpful?
Thank GraniteBeaver
Bishkek, Kyrgyzstan
Reviewed 2 weeks ago

The kids had a great time here, lots for them to do. We stayed about 3 weeks because we were in the area house hunting and the weekly rates are better than most hotels. However, after that long, the 'customer service' ("Is there anything else I can do for you") gets REALLY, REALLY annoying. At first this might seem nice...

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Helpful?
2Thank armstrongjonab
Jim R, General Manager at Greensprings Vacation Resort, responded to this review

Thank you for your review. We appreciate your feedback and sincerely apologize that we failed to meet your expectations. We know how many choices you have when staying in this city and we are glad you chose our facility. We always try to provide our guests with a valuable stay and I will share your comments with my team.

Johnson City, Tennessee
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay here! We had a Groupon deal and weren't expecting much but were very pleasantly surprised! We requested a renovated room and got one, very clean and spacious for our family of 4. We had a 2 bedroom with twin beds in one room and a King in the Master. The mini golf doesn't have anything...

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Helpful?
Thank BeknBri
Jim R, General Manager at Greensprings Vacation Resort, responded to this review

Thank you for your review. While we are glad you enjoyed your overall experience, we are sorry to hear noise from above detracted from your peaceful rest. We hope to have the chance to service you again in the near future.

Indianapolis, Indiana
Reviewed 2 weeks ago

We stayed here for spring break this year and from the pictures (and the 4 star rating) we thought we had found a nice resort. The staff was very nice and the exterior of the buildings and grounds were lovely, but this resort is in need of a MASSIVE overhaul. The beds were HORRIBLE...hard as rock! The 6 nights we...

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Helpful?
1Thank CaboIsMyHappyPlace
Jim R, General Manager at Greensprings Vacation Resort, responded to this review

Thank you for your feedback. We regret to hear that you may have experienced concerns with your accommodations. Our staff is there to ensure that our guests are provided with an exceptional vacation and it is unpleasing to hear that you and your family did not experience this with us. we are still in the process of Refurbishments within the...

Reviewed 3 weeks ago

We took our girls to this location as a small birthday getaway. Rooms are spacious and come with everything needed for a getaway. Location is close to shopping like Target and also groceries. Outdoor and indoor pool are beautiful.

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1Thank JD B
Reviewed 3 weeks ago via mobile

Pulling in to the GreenSpring vacation resort you immediately note beautiful it is and how absolutely huge it is. The accomoations are modern and clean. They have a number of activities like mini golf and an indoor pool to keep you occupied. I was there in spring so outside pool wasn't open. Very pleased with the place.. The rooms and...

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Helpful?
1Thank Jason L
Jim R, General Manager at Greensprings Vacation Resort, responded to this review

Thank you for your feedback. We regret to hear that you may have experienced concerns with our staff. Our staff is there to ensure that our guests are provided with an exceptional vacation and it is unpleasing to hear that you and your family did not experience this while visiting us. We know how many choices you have when staying......

Lynchburg, Virginia
Reviewed 4 weeks ago via mobile

My husband and I were in need of an over due get away. He had been doing a lot of traveling and things had been stressful at home. We found this resort on line and used a Groupon. I will give a shout out to Cheryl, who was extremely kind and helpful and made sure we had the room that...

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Helpful?
Thank love2laff
Warwick, Rhode Island
Reviewed 20 March 2017

Staff were friendly and helpful. Condo was clean and well stocked with everything you need. Plenty of towels and kitchen equipment. Even had a blender! Nice pool. Grounds were well kept. Great parking. The guards at gates we're always smiling and waved. Good location only about 10 mins away Colonial Williamsburg and restaurants.

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2Thank Erica O
Cape Coral, Florida
Reviewed 16 March 2017

I am a Diamond Resorts owner and booked a getaway for a girlfriend through Interval International. They checked in yesterday (3/15/17). My friend has her elderly grandmother with her, as well as her dad. Greensprings put them into a filthy room, and the room also has a lot of broken items. They complained about this, and were given an attitude....

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3Thank LisaChrisBeverly_MA
Diamond R, Manager at Greensprings Vacation Resort, responded to this review

Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Your visit was during one of our busy weeks and we apologize that we could not properly accommodate your needs, by relocating your guests early. We appreciate your feedback and hope we can have the opportunity to welcome you back as a valued guest...

Reviewed 14 March 2017

The service was wonderful from the greeting at the security entrance until we left. The grounds were spectacular for the time of year. Staff was very accommodating and up to speed. Will be back for a longer stay!

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Helpful?
Thank AUNTWANETTE R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Williamsburg. ... more   less 

Additional Information about Greensprings Vacation Resort

Address: 3500 Ludwell Pkwy, Williamsburg, VA 23188-1335 (Formerly Greensprings Plantation)
Region: United States > Virginia > Williamsburg
Price Range: $171 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Greensprings Vacation Resort 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Greensprings Plantation Hotel Williamsburg
Greensprings Plantation Williamsburg
Hotel Style:
#8 Top resorts Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Greensprings Vacation Resort staff and other travellers.
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Questions? Get answers from Greensprings Vacation Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay closer to the pool. The grounds are huge and laid out like a condo complex.”
GraniteBeaver, 22 Apr 2017 | Read review
“Top floor is quite but no elevators.”
armstrongjonab, 10 Apr 2017 | Read review
“This is NOT a 5 star resort!!!”
CaboIsMyHappyPlace, 10 Apr 2017 | Read review
“I had a end unit and it was just wonderful. Parking was the best!”
, 14 Mar 2017 | Read review
“Our room was great and there were LOTS to choose from.”
500maryo, 1 Feb 2017 | Read review
5 of 5