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This hotel is in bad shape and in desperate need of updating! The grounds, pool and pool area, and quest rooms are dingy and dirty looking. The non smoking rooms reek of stale smoke. There seems to be a lack of knowledge of the rooms...More
Response from General M, Manager at Quality Inn Historic East - Busch Gardens AreaResponded 5 days ago
Thank you for letting us know about your stay. We apologize that you were not happy with our accommodations.
Well the lobby was pretty nice but that's it! The deodorizer in the elevator took your breath away because it's not a big elevator at all. The rug on the second floor needed cleaning and a paint job is a must! The shower drained very...More
Thank Terry W
Response from General M, General Manager at Quality Inn Historic East - Busch Gardens AreaResponded 5 weeks ago
I apologize that you were not satisfied with your stay. We are in the process of doing some much needed deep cleanings and painting. We do hope that you would give us another chance to exceed your expectations!
I read the reviews prior to going but figured most people don’t leave reviews. However they were alllllll right!! I purchased TWO king rooms because I was taking my family and my parents to Busch Gardens. My parents took my kids back to the hotel...More
2 Thank Meg J
Response from General M, General Manager at Quality Inn Historic East - Busch Gardens AreaResponded October 8, 2018
We apologize that you did not like your room. We are aware of the crack in the door and we apologize. We are not sure why you would not like the breakfast, with scrambled eggs, sausage, and make your own waffles. However we...More
i had family vacation trip. we went there for the water country and Busch garden. we had long day at Busch garden, after getting back at the hotel we enjoyed the Hot tub and it was so relaxing. My kids enjoyed swimming pool too. we...More
1 Thank Walter B
Response from General M, General Manager at Quality Inn Historic East - Busch Gardens AreaResponded September 26, 2018
Thank you so much for such a great review! We look forward to seeing you again on your next adventure to Williamsburg!
Due to the hurricane we were evacuated. We stayed at the Quality Inn and enjoyed the pool breakfast and the customer service. Housekeeping is doing a great job our room was on the 3rd floor and looked out the window and could see e horses...More
Response from General M, General Manager at Quality Inn Historic East - Busch Gardens AreaResponded September 24, 2018
Thank you so very much for letting us know about your stay. We hope to see you again!