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Quality Inn Historic East - Busch Gardens Area

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Quality Inn Historic East - Busch Gardens Area
Quality Inn Historic East - Busch Gardens Area
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Historic East - Busch Gardens Area
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Showing 257: English reviews
Kendall Park, New Jersey
Reviewed 15 July 2015

When we arrived, they put us in a room separate from the main building. We had requested a non smoking room and the sign on the door indicated it was non smoking, but there was an ash tray in the room upon arrival. There were also cigarette burns in the bed spread, a strong smell of smoke, and the smoke...

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Helpful?
1Thank TJ B
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

TJ B- Thank you for your feedback, We do apologize for the inconveience during your stay. I have spoken with the employee in question as to what is an acceptable conversation with guest, and again I apologize. I am glad however that we were able to make your stay comfortable in our interior buliding. Thank you for allowing us the...

Bronx, New York
Reviewed 8 July 2015

Horrible! Arrived at 11:30pm... Left before 11am check out. Old and dilapidated decor. Uncomfortable beds, dirty and grimy bathroom. Light switches didn't work, peeling paint, dirty film on bathtub. Not enough towels for family. Pool cloudy and grimy. Wifi did not work. Continental breakfast time was chaotic. Not enough tables available to eat breakfast at. In need of major renovation...

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6Thank CAcevedo2
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you so much for your feedback. based on your review we have put in place a preventive maintenace scheudle. If you would like to discuss your stay further please feel free to contact me directly. Tracy

Pennsylvania
Reviewed 5 July 2015

My family booked Quality Inn because it's close to Busch Gardens. We walked into the hotel and it was a musty smell, I could hardly breathe.The walls were dirty. The clock needed set. I look at the beds and it looked like someone had their period on it. I saw a lot of ants on the night stand. Under the...

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Helpful?
8Thank Alssa
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you so much for your feedback. We do apologize that you were not happy with your stay. If you would like to discuss your stay further please feel free to contact me personally. Thank you, Tracy

Reviewed 3 July 2015 via mobile

The room is outdated and antique. Only half of the electrical sockets in the room worked. Customer Service was so rude and lied about coming to fix the electrical problem after they was notified early in the morning at 8 AM and by 8 PM no one had checked it out. We were told there was no matiencence guy during...

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Helpful?
6Thank skwwaw
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedback, I am the manager, My name Tracy, I spoke with you about the issues. We called in a certified electrician on a holiday to fix the electrical issue you experienced. We discounted your room rate, offered you another room and apologized. I do again apologize that you expereinced a bad stay with us here, If...

Indiana
Reviewed 20 June 2015

You couldn't ask for a better location as this motel is nearby Busch Gardens and Colonial Williamsburg. The location is in need of a bit of updating and renovations. Our children enjoyed the nice indoor pool and the price is very good if trying to keep the finances on the lower side. It is a bit challenging to get add'l...

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Helpful?
Thank taffytrixie
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

We are please you enjoyed your stay here with us. I am sorry for the troubles you in countered with the housekeeping department not getting you the extras that you required. We value your feedback and learn from it. We hopr to see you again in the future! Tracy

Hancocks Bridge, New Jersey
Reviewed 16 June 2015

Hotel is a little outdated but still a great place to stay. Close to both Busch Gardens and Water Country. Great pool and hot tub, the kids had a blast spending many hours in there. The staff were so friendly and great, when ever they walked by they always asked if we needed anything. Breakfast was included and was very...

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Helpful?
1Thank Brian917
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you so much for your feedback, We clearly need to make a few adjustments but are pleased you enjoyed your stay. Looking forward to your visit in the future! Tracy

Reviewed 10 June 2015

First of all I'd like to say that the lobby man was very friendly and helpful when I asked him about the wifi, ect. Second..the Bathroom. I was very, very displeased with the bathroom. When I took a shower there were two spiders that I had to kill, a ball of hair near the back of the toilet, hair on...

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Helpful?
1Thank Lynn R
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for posting your comments regarding your experience at our hotel. It is our hotel’s policy to speak with our guest that experienced a problem. As a courtesy, we would ask you to contact the desk prior to 4 pm to discuss your stay further. I apologize if you were disatisfied with your stay. I am sorry that you...

Rocky Mount, Virginia
Reviewed 8 June 2015

Typically when we visit Busch Gardens, we stay budget friendly. Usually stay in a run-down motel far away to save money. This trip I decided to keep us close to the park and thought we were upgrading because we ended up pay twice as much! OH GOODNESS WAS I WRONG! First off, the staff were super helpful and very friendly....

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Helpful?
Thank StephyGayle
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedback. You are correct we do not have pictures posted online for the exterior building, I do in fact have a photo shoot scheduled for June 15th, so we can do just that. I apologize for any confusion and troubles that you had, please feel free to contact me directly and we can discuss your stay...

Reviewed 4 June 2015 via mobile

I know what they say, "you get what you pay for" and I'm not one to be really be up tight about the little things but this Quality Inn was just not up to par with the one down the street, which I stayed at the last time. The staff was very friendly and breakfast was normal. I had a...

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Helpful?
Thank lindaaxiong
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for posting your comments regarding your experience at our hotel. I apologize for any short comings to the room you encountered. I have spoken with the staff and advised them of youor your feedback. I am available by phone if you would like to discuss your stay further. Tracy

Virginia Beach, Virginia
Reviewed 31 May 2015

Bottom line is this: you get what you pay for. If you are looking for a place to lay your head for a short stay and not worried about the appearance of your room, then you will be okay here. Our room wasn't dirty, it is just old and no amount of cleaning can help that. Lamp shades need replacing,...

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Helpful?
Thank Linda B
General M, Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review

Thank you for your feedback. We apologize for not meeting your expectations. Please feel free to contact us directly if you would like to discuss your stay further. Tracy

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Quality Inn Historic East - Busch Gardens Area

Address: 505 York St, Williamsburg, VA 23185-4723
Region: United States > Virginia > Williamsburg
Price Range: $82 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Historic East - Busch Gardens Area 2.5*
Number of rooms: 81
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Historic East - Busch Gardens Area staff and other travellers.
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Questions? Get answers from Quality Inn Historic East - Busch Gardens Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Derek and he'll always make sure your satisfied”
loverboy00, 18 Apr 2017 | Read review
“Find someplace else.”
Luvdabeach72, 15 Apr 2017 | Read review
“DO NOT allow them to give you one of the rooms out back..FILTHY!!!”
drdave57, 25 Nov 2016 | Read review
“Don't Pick a Room Here”
PamandMike, 29 Aug 2016 | Read review
“Do not stay here. Over all a gross hotel. Only gave location a 5 because we were there for Busch Gardens and it is very close. But everything else is terrible. The breakfast they told us was open until 10am closed at 8 but by 10 when we got there nothing had still been cleaned up. Very gross hotel.”
ericwK2758YR, 7 Jul 2016 | Read review
5 of 5