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Holiday Inn Express & Suites Williamsburg

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Traveller (47)
Room & Suite (25)
Dining (3)
Overview
  • Excellent44%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible7%
Travellers talk about
“hi express”(11 reviews)
“free breakfast”(22 reviews)
“busch gardens”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Williamsburg
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Offers from Holiday Inn Express & Suites Williamsburg
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
There are newer reviews for Holiday Inn Express & Suites Williamsburg
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All reviewshi expressfree breakfastbusch gardensbreakfast baryogurtfitness roomrichmond roadup to datewater pressurevery nice hoteltwo queen bedscomfortable roomhot breakfastfridge and microwavefront desk staffthe entire staffbreakfast staff
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21 - 25 of 389 reviews
Reviewed 10 July 2017

The stay was great. The staff was very professional. Rooms where clean, everything was excellent. Looking forward to staying there again. I will stay with them again, the breakfast bar was good. The only thing is they could use gluten free food for those with...More

Review collected in partnership with this hotel
Thank Chris w
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 20 July 2017

Dear Chris W, Thank you for taking the time to write such a wonderful review of our hotel. I'm so happy to hear that everything was excellent for your stay. I can speak to our General Manager to see what options we have for stocking...More

Reviewed 4 July 2017

Shower would not provide cold water. Dialed the front desk no answer. Called the front desk directly from my phone. Person picked up phone and immediately hung up. Had to physically go down to front desk, manager was asleep in back. Night manager claimed she...More

Thank 20traveler99999
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 5 July 2017

Dear 20traveler99999, Thank you for taking the time to review our hotel online. I'm sorry that we had an issue with your shower providing cold water. I will make sure to speak to our Engineering department to ensure that this was fixed for our next...More

Reviewed 25 June 2017

I always request a non-adjoining room, extra regular coffee and a room away from elevator. I did get a non-adjoining room that was as close to the elevator that you could get without being on it and 1 regular coffee K-cup. I mentioned this at...More

Thank Brian B
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 26 June 2017

Dear Brian B, I'm sorry to hear that your room requests were overlooked. I will make sure to speak to our Guest Care Manager to ensure that all of our front desk staff are aware of guests requests. I hope the next time you're in...More

Reviewed 21 June 2017

I really enjoy the time took time to get in the pool the baskefast was great the room was in good time I wii stay here again thing was near to get to someone near to help with your need there that you as knowledge...More

Review collected in partnership with this hotel
Thank alexanderhP5956AN
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 22 June 2017

Dear alexanderhP5956AN, Thank you for such a kind review of our hotel. I'm so happy to hear that our staff were helpful during your stay. Please come back and see us again soon!

Reviewed 17 June 2017

They treated my children and I like royalty. The suit was beautiful. The bed was heavenly. The staff was very Friendly. Especially Richard from the front desk. Breakfast was great. Best 4 days in long time. Thank youMore

Review collected in partnership with this hotel
Thank melissawP1939MS
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 21 June 2017

Dear melissawP1939MS, Thank you for such kind words about our hotel and staff. I'll be giving Richard a special shout-out during our next morning meeting and tell him to keep up the great work! Please come back the next time you're looking for a wonderful...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$87 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (25)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
Jennifer B
5 March 2017|
AnswerShow all 8 answers
Response from James B | Reviewed this property |
We had no issues with this hotel and would stay there again.
1
Vote
Trung N
9 April 2015|
Answer
Response from Tony_Parrow | Property representative |
Hi Trung N! I would be happy to further assist with this. Could you please email me at tparrow @ ltdhospitality . com or call me at 757-420-0900 for me to establish contact and get you exactly what you need. Thank you... More
0
Votes
Room Tips
"Away from hussle and bussle of restored area of city, but only a short drive to get to historical section."
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"No problem with our 1st visit."
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"The people where great."
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"there is no room service or restaurant at hotel, older hotel"
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