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Hampton Inn Winchester-University/Mall Area

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498 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Winchester-University/Mall Area
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Showing 489: English reviews
Pittsburgh, Pennsylvania
Reviewed 16 September 2016

Overnight stay after visiting beautiful Luray Caverns. Clean room, comfortable mattress, complimentary breakfast was good only they didn't have English muffins and only promise spread..ugh. Easy checkin and checkout. Courteous staff but did not take that extra step to make you feel welcome like they do at the Hampton in Front Royal.

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Helpful?
Thank Sandra S
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Sandra S. thanks for the online Trip Advisor review of the Hampton Inn University/Mall Area Winchester, VA. We are constantly monitoring the performance of our hotel and measuring it against high service and quality standards. Comments from our patrons enable us to continually improve and exceed those standards. We do serve English muffins but it must have been a day...

Asheville, North Carolina
Reviewed 16 September 2016

Great location right off the interstate 81. Room was very clean and had plenty of room. The staff were very kind and helpful. The complimentary breakfast was great! And the 24 hour coffee was excellent! I would definitely stay here again!

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Thank Wendi W
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks Wendi W for the "great" online Trip Advisor review. The staff appreciates the kind words about our hotel. We also think our hotel is in a great location. We are surrounded by many restaurants, shopping and theaters. Look forward to your stay with us again.

LYONS FALLS
Reviewed 15 September 2016

There are no complaints here... great staff, clean rooms, attractive lobby, friendly staff. It is always nice to come back after a long days work to see smiling faces with fresh baked cookies- Every night fresh baked cookies.. what more can you ask for when you are away from home? Will come back again and again.

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Thank DEBRA D
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

DEBRA D what a "GREAT" Trip Advisor review on the Hampton Inn Winchester University/Mall Area. Were glad you enjoyed our newly renovated rooms. Our staff is delighted they could make your day brighter by seeing their smiling faces and those hot chocolate chip cookies we bake every night. Hope to see you on the next trip to the Winchester, VA...

Clarks Summit, PA
Reviewed 12 September 2016 via mobile

We have stayed in this hotel a few other times... It has been a while. When we visit family, we always stay here when we do. I would like to say we were pleasantly surprised at the updates done to the hotel! First, let me say, there is a lot of well lit parking at the hotel and many luggage...

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Helpful?
Thank NancyBJ
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thank you NancyBJ for the online Trip Advisor review of the Hampton Inn Winchester, VA. We are happy to hear that you enjoyed the enhanced quality of our services and the beautiful new renovated rooms with lots of extras. We will continue our efforts to meet and exceed your requirements and expectations in the future as well. Our team continually...

Central Virginia, United States
Reviewed 11 September 2016

Very poor noise suppression. Slamming doors, voices that carried even in normal conversation, thin walls. Would stay in Hamptons again, just not this Hampton. There is another in Winchester that is not very far away. We would recommend trying that one and would do so ourselves if in the area again.

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Thank Charles P
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Charles P. We constantly monitor the performance of our hotel. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow up on all the points you have outlined in your review regarding the noise level. We hope you will try our to stay with us again when visiting the area.

Topping, Virginia
Reviewed 8 September 2016

This hotel has a different style room than we are used to seeing in the Hampton Inn. I missed the sticky notes telling me I have clean bedding! I really missed a closet. There were hooks on the wall behind the drapes. Not good!! The room had a very cramped feeling.

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Thank Y3022WMdennisl
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Y3022WMdennisl thank you for your online review of the Hampton Inn University/Mall area Winchester, VA. The comments from our guests enable us to continually improve and exceed standards, so we constantly monitor the performance of our hotel. Please be confident that we will follow up on all the points you have outlined in your review regarding the new renovated rooms....

Richmond, United States
Reviewed 8 September 2016

If you are looking for a very friendly atmosphere and a very clean room, this is where you should stay. I have stayed at this hotel several times and each time I am treated the same. The staff is AMAZING !

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Helpful?
Thank Linda H
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks Linda H for the excellent Trip Advisor review of the Hampton Inn University/Mall Area Winchester, VA. I have showed the staff your kind words regarding their hospitality and we are happy that you recommend us as the place to stay while in town. Glad we will see you the next time your in town.

Chincoteague Island, Virginia
Reviewed 27 August 2016

The hotel staff were friendly and attentive. The rooms were on the smaller side of typical Hampton Inns, but were very quiet. The beds were not as comfortable as we liked and the breakfast was the good typical Hampton Inn. The exercise room was limited as it had a bicycle, elliptical, and a couple of exercise balls. The outdoor pool...

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Thank 67lakeshore
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

67lakeshore Comments from our guests enable us to continually improve and exceed our high standard that is set forth by me and our team. Please be confident that we will follow up on all the points you have outlined in your review that we can control regarding the brand approved bedding we installed and the exercise room. Shortly we will...

Staunton, Virginia
Reviewed 25 August 2016

Lack of attention by both desk clerks at check-in. The clerk actually checking me in paid more attention to what was going on with the computer. Did not say "welcome" or any opther greeting. Have stayed at this property in the past and was very pleased with everything. Other than the disappointing check-in, my stay was excellent. The room was...

Review collected in partnership with Hampton
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Helpful?
Thank Carole N
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Carole N. Thank you for the recent Trip advisor review on the Hampton Inn University/Mall Area Winchester, VA. We are constantly monitoring the performance of our hotel and measuring it against high service and quality standards. Comments from our patrons enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the service you...

Casa Grande, AZ, United States
Reviewed 24 August 2016

We spent two wonderful nights here and look forward to doing again in the future, Highly recommend staying here. IThe hotel is nicely located and handy to many of the places to visit in Winchester. Looking forward to coming back for another stay.

Review collected in partnership with Hampton
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Helpful?
Thank Thomas M
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

What a great Trip Advisor review Thomas M of the Hampton Inn University/Mall Area Winchester, VA. Our staff is thrilled that you had a wonderful stay at our hotel and that you loved our great location that surrounds the hotel. You look forward to coming back and we look forward to having you back. See you then.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Winchester-University/Mall Area

Address: 640 East Jubal Early Drive, Winchester, VA 22601-5177
Region: United States > Virginia > Winchester
Price Range: $128 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Winchester-University/Mall Area 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Winchester-University/Mall Hotel Winchester
Winchester Hampton Inn
Hotel Style:
#5 Romantic Hotel in Winchester
#5 Family Hotel in Winchester
#6 Business Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Winchester-University/Mall Area staff and other travellers.
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Questions? Get answers from Hampton Inn Winchester-University/Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suggest ask for a room with nobody next-door to assure quiet...”
 of 5 bubbles 23TomR23, 20 Nov 2016 | Read review
“4th floor is very clean and quiet.”
 of 5 bubbles 981keithy, 12 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles 58shelbyn, 21 Oct 2016 | Read review
“HI in Staunton had much nicer rooms, if you are traveling that far down...keep going. This is set up for quick sleepovers apparently.”
 of 5 bubbles JeanCG22860, 19 Oct 2016 | Read review
“Stay on second or third floor.”
 of 5 bubbles Mengerrie, 6 Aug 2016 | Read review
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