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Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
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653 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Winchester
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Showing 649: English reviews
Smithfield, Pennsylvania
Reviewed 20 June 2016

We traveled to a wedding and needed an early check in to get ready. The whole staff was extremely accommodating and made special arrangements for us. I could not have asked for a better staff and the room was spotless.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bvance67
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Bvance67, Thank you for posting your review to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing top notch service! We hope to see you upon your next visit to Winchester! Rick Ferree General Manager Hilton Garden Inn...

Reviewed 20 June 2016

The Hilton Garden Inn will be my ONLY place to stay in Winchester from now on! The staff was extremely pleasant and friendly from check in to check out. Always willing to help but not pushy in doing so. The breakfast menu was not huge in offering which isn't a bad thing. Especially considering that the food came out quickly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank leee987
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear leee987, Wow! Thank you for your stay and for sharing such a wonderful review. We always aim to exceed our guests expectations and I am glad our staff took good care of you during your stay. We look forward to welcoming you back in the future! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com

Bear
Reviewed 18 June 2016

Looking for a quiet hotel that is clean and the staff very approachable , this is the one. Hilton sits very close, in walking distance of a few good restaurants, Chili's and McDonald's, Waffle House. Sits back off the main drag. It is very close to the big Apple Blossom Mall. Inside the rooms offer Keurig coffee/tea in each room...

Review collected in partnership with Hilton Garden Inn
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Thank saccarter2015
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear saccarter2015, Thank you for posting your review on TripAdvisor! I appreciate your feedback and am glad to hear you room was enjoyable and you were able to take advantage of our central location in Winchester. I know you have many hotel options when staying in Winchester and want to thank you for your business. We hope to welcome you...

Uniontown, Pennsylvania
Reviewed 16 June 2016

We came into town for a family wedding this was the perfect place to stay the breakfast was lovely the staff was very kind, helpful and always had a smile on their faces.. the hotel lobby and restaurant area was beautiful. It was very enjoyable weekend. The only thing we did not love were the mattresses they did not seem...

Review collected in partnership with Hilton Garden Inn
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Thank 494shelleym
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 494shelleym, We are so glad your wedding party chose the Hilton Garden Inn for your accommodations. I would like to apologize for the experience you had with your adjustable mattress that did not live up to your expectations. I am, however, thrilled to hear the staff was so welcoming and helpful. They work hard each day to make each...

Reviewed 16 June 2016

i've stayed here numerous times and without exception its been 1st class. the staff is super friendly and goes out of their way to help in about any way possible. As a return guest they recognize me and are even to the point of knowing what i like in my room choice, having it ready before i even get there...

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Helpful?
Thank TOM B
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear TOM B, I am so pleased to read that my staff has gone above and beyond for you each time that you have stayed with us. We always look forward to seeing our returning guests and we are lucky to have Kristen as a member of our team! I sincerely appreciate your wonderful feedback and we look forward to...

Fernandina Beach, Florida
Reviewed 16 June 2016

I have traveled the globe and stayed in $330+ a night hotels. Maybe not the most expensive for sure, but quite pricey for us. This hotel exceeds those experiences. We normally use Hampton Inns this side of the Atlantic , but Hilton Garden Inn is superior, and it truly felt like home away from home. We just had a double...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank judith h
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Judith h, Thank you for taking the time to share you stay! We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I will be sure to share your kind words with our staff. We love to hear that your stay with us made such a strong impression and we...

Arlington, United States
Reviewed 15 June 2016

Nice hotel. Wish there was a free breakfast like many other similar hotels. My room was not ready so I had to be moved to another room. No problem after that. Rooms are clean and adequate. TV needs updating.

Review collected in partnership with Hilton Garden Inn
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Thank Myles S
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Myles S, Thank you for posting your review on TripAdvisor. I appreciate your feedback and am glad to hear the room was enjoyable and the staff was helpful. Though our breakfast is not included with our standard rate, we do offer bed and breakfast packaged rates and in those rates, the price of breakfast is discounted. Be sure to...

Massillon, Ohio
Reviewed 15 June 2016

Quick and to the point. This Hilton is a very good hotel. Check in attentive, polite, and several questions answered in a courteous manner. The suite was clean, bed comfortable, and amenities in place. I did not dine, but food looked good. Only two minor negatives, one of the outlets had no power, and the caulking on the tube was...

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Helpful?
Thank punjabkh
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear punjabkh, Thank you for your stay and your feedback. I know you have many hotel options when staying in Winchester and want to thank you for your business and taking the time to share your stay. I’m glad to hear you stay was an enjoyable one and look forward to seeing you next time you’re in town! Rick Ferree...

Pittsburgh
Reviewed 15 June 2016

The staff is absolutely fantastic. This review will in no way disparage the fine staff that work directly with us common folks. The bartender is a great guy who is full of helpful hints about the city. Now the bas side. Why do you open a hotel? To get a good bights sleep when you travel, correct? The beds in...

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2Thank Leestanger
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Leestanger: Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback and we are very sorry you were unhappy with your guest room. Your comments will help us as we continually work to improve our guest experience. Sincerely, Rick Ferree General Manager Hilton Garden Inn Winchester, VA rick.ferree@hilton.com...

Wisconsin
Reviewed 13 June 2016

We reserved two rooms at this facility (May 2016) for a family get-together for several days. This has become our "go to" place when in the area visiting family. Excellent customer service has always been our experience. Great choices (and service) for breakfast. Self-service washer/dryer (coin-operated), nice business office, swimming pool and hot tub on lobby floor. The staff is...

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Helpful?
Thank Linda B
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Linda B, Thank you very much for your review. I'm glad to hear that this will not be the last time you are staying with us. We aim to make sure that you are satisfied with your stay. I do hope that you are also enjoying the perks of being a Hilton Honors member, your loyalty to the brand...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: $158 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where the beds have been recently replaced, if that's even an option.”
Pack-Less, 13 Apr 2017 | Read review
“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
Leestanger, 15 Jun 2016 | Read review
5 of 5