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Hilton Garden Inn Winchester

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Traveller (50)
Room & Suite (53)
Dining (8)
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Overview
  • Excellent61%
  • Very good25%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(82 reviews)
“diamond member”(10 reviews)
“glory days”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Winchester
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Winchester
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (746)
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Traveller rating
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LanguageEnglish
431
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34
28
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All reviewsfront deskdiamond memberglory daysnice propertyroom was cleanexcellent hotelgreat place to staynext morninghot tubnight's sleeplong driveconvenient locationstaff was friendlyindoor poolcontinental breakfastdowntown winchestershenandoah university
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181 - 185 of 742 reviews
Reviewed July 19, 2016

I have stayed in at least a dozen Hilton Garden Inns. They are usually an excellent value. The quality is generally a little higher than Hampton Inn, the "budget" brand in the Hilton portfolio. This hotel was easy to find, and it's located in an...More

Thank ARWhite
Response from GeneralManager1204, General Manager at Hilton Garden Inn WinchesterResponded July 21, 2016

Dear ARWhite, Thank you for posting your review to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing top notch service! We look forward...More

Reviewed July 15, 2016

A great, nice, clean and friendly hotel. The staff is very accommodating and friendly. This was my second time staying here and again very pleased. I will definitely stay again. I only wish they took dogs so I could bring my best friend.More

Review collected in partnership with Hilton Garden Inn
Thank Bryan P
Response from GeneralManager1204, General Manager at Hilton Garden Inn WinchesterResponded July 21, 2016

Dear Bryan P, Thank you for choosing to stay with us at The Hilton Garden Inn Winchester again! We appreciate your business and your feedback. I am glad to hear both of your visits have been so enjoyable and we look forward to seeing you...More

Reviewed July 13, 2016

We had a good time as we were well rested, the rooms were clean, well furnished, had a good night sleep, good amenities and facilities and above all well designed. We would recommend any other location in the chain as the staff and the management...More

Review collected in partnership with Hilton Garden Inn
Thank Shirish G
Response from GeneralManager1204, General Manager at Hilton Garden Inn WinchesterResponded July 21, 2016

Dear Shirish G, Thank you for your recent stay with us and for taking the time to share your experience on TripAdvisor. We always love hearing back from our guests and your response is greatly appreciated. I’m glad to hear you stay was an enjoyable...More

Reviewed July 11, 2016

Every Hilton Garden Inn is consistently wonderful. When traveling with young children it's so great to know that no matter where we decide to stop for the night, I know that a Hilton Garden Inn is a great choice. The staff are pleasant and accommodating...More

Review collected in partnership with Hilton Garden Inn
Thank MASP8
Response from GeneralManager1204, General Manager at Hilton Garden Inn WinchesterResponded July 21, 2016

Dear MASP8, Thank you for staying with us at the Hilton Garden Inn Winchester and for sharing your feedback with other TripAdvisor users. I am happy to hear your stay was so pleasant. Hilton Garden Inn always guarantees that you will receive the best rate...More

Reviewed July 9, 2016 via mobile

We had a great stay at this hotel. Hotel is nicely updated. Check in was fast. The room on the fifth floor was clean and well kept. Double beds were comfortable. No outside noises could be heard. Restful and relaxing. Two free water bottles awaited...More

Thank FloridawithKids
Response from GeneralManager1204, General Manager at Hilton Garden Inn WinchesterResponded July 21, 2016

Dear FloridawithKids, I know you have many hotel options when staying in Winchester and want to thank you for your business and taking the time to share your stay. I’m glad to hear you stay was so enjoyable and hope to see you next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$130 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (53)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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Leestanger
Hi James, I see you had trouble with the beds also. I complain about them and let me show you what the manager sent me after my reviews. 120 Wingate Drive, Winchester, VA 22601 July 22, 2016 Dear Mr. xxxxxx: In keeping with the spirit of Hospitality the staff and management of the Hilton Garden Inn value our guests and work to make every stay a pleasant and productive experience. Unfortunately, we have not been able to meet your expectations of accommodations and service therefore I have arranged for your corporate rate to be honored at the Hampton Inn North on Berryville Avenue in Winchester or at the Fairfield Inn and Suites Winchester. Please do not make reservations at the Hilton Garden Inn Winchester as they will not be honored. Sincerely, Rick Ferree Roderick Ferree, CHA General Manager
July 26, 2016|
AnswerShow all 2 answers
Response from punjabkh | Reviewed this property |
Room was no problem, staff assisted in anything I needed. First and foremost, be polite, and let them try to make it right. It seems they made an effort to please you. If you are still not happy, call corporate. Please don't... More
0
Votes
nancyacarlson
July 27, 2015|
AnswerShow all 4 answers
Response from GeneralManager1204 | Property representative |
Yes. The cost is $1.50 wash and $1.50 dry and you can stop by the front desk for quarters at any time.
1
Vote
Room Tips
"Who knows which rooms are nice, there's a chance they may kick you out hours before you arrive."
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"All the same. Higher floor is better, I guess."
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"Avoid this hotel if you are disabled."
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"Ask for a room where the beds have been recently replaced, if that's even an option."
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