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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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457 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Huntsville, United States
Reviewed 3 days ago NEW

I enjoyed my stay from the first minute I walked into the beautiful Lobby. This hotel was in a great spot Great location great people great Energy Great flow. I loved everything about the trip especially the staff, they were superb.

Review collected in partnership with Best Western
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Helpful?
Thank Donald E
North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017 via mobile

Lovely hotel, five stars as compared to hotels of its class. Well maintained and reasonably priced. We decided to stay here after a late afternoon arrival at the cruise port of Baltimore while on the way home to North Carolina. It is close to the Interstate and it has an Outback restaurant next door so you don't have to drive...

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Thank karoleigh
About Hotel's Favourite Review
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Akron, Ohio
Reviewed 1 week ago

Clean rooms,quiet overall,beds comfy,great staff,tons of breakfast choices,great coffee,good location,could walk to restaurants.Breakfast area can get a little crowded with kids underfoot,while you carry VERY HOT COFFEE. Has 9 stories,clean smelling rooms, serious about no smoking, Did not like the trash in the plants outside.Need a key to get into lobby bathroom.

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Helpful?
Thank Janice T
Dale City, Virginia
Reviewed 2 weeks ago via mobile

Absolutely amazing . Let's get right to it ... the STAFF!!! Always so nice and courteous. When I arrived for my stay on 3/13/17 I was greeted at the desk by Melanie. She was so busy answering phones and helping the arriving guests;no matter how many times the phone rang she never lost her cool( and it rang probably 24x)...

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Helpful?
Thank Jamii0111
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Chapel Hill, North Carolina
Reviewed 2 weeks ago

This Best Western is quite nice. Our room was large and well appointed with a microwave and a refrigerator. Breakfast was included and extensive. I did have several comments. The bathroom was small, though it did have a second sink outside the bathroom. Internet was very slow. Finally, the hotel seems obsessed with its no smoking rule. My wife and...

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Helpful?
Thank ScottJG
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

woodbridge, United States
Reviewed 2 weeks ago

had a great stay, nice hotel room. i would definitely use this hotel again. did not come across any problems while staying the three days. i extended my stay one more day as well. very accommodating. thank you

Review collected in partnership with Best Western
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Thank 841krystlew
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Orange, Virginia
Reviewed 4 weeks ago

I stayed here when i came in to town to visit family, and I just love This hotel. It's one of my favorites. They left chocolate in my room with a letter from the manager saying welcome. The beds were very comfortable and the staff was great as well.

Review collected in partnership with Best Western
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Thank Terry H
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Lancaster, Ohio
Reviewed 4 weeks ago

The staff is very nice and the room was comfortable. We stay at this hotel frequently do to both of these factors. I recommend this spot to any one I know that frequents this area. It is family friendly.

Review collected in partnership with Best Western
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Thank 793ee
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Swampscott, Massachusetts
Reviewed 16 February 2017 via mobile

So three friends and I went to Washington for some political purposes and stayed at this hotel. During a weekend when hotel space was in very high demand, this hotel had reasonable prices, a very clean and comfortable room and very nice welcoming staff. I signed up for their "card" and was given my choice of several reasonably healthy snacks...

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Thank sallyclapp
Charles S, Front Office Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Mays Landing, New Jersey
Reviewed 14 February 2017

Poor service and no breakfast one morning. Room was clean . My only complaint was I didn't receive maid service and had to go to front desk for amenities!! My son and his family live near by and we travel a lot to visit them. There are a lot of options where we can stay. Probably won't be staying there...

Review collected in partnership with Best Western
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Helpful?
Thank jerryt517
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Region: United States > Virginia > Prince William County > Woodbridge
Price Range: $143 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Potomac Mills staff and other travellers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9 th floor king bed with a frig....nice”
 of 5 bubbles janicet501, 20 Mar 2017 | Read review
“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
 of 5 bubbles 434edg, 9 Jan 2017 | Read review
“No noise issues even though in dense, commercial area”
 of 5 bubbles MaryjanePennsylvania, 28 Dec 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
 of 5 bubbles dcnop, 19 Nov 2016 | Read review
“I enjoyed the ninth floor. Very quiet.”
 of 5 bubbles robertjO2572MG, 18 Nov 2016 | Read review
5 of 5