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Extended Stay America - Seattle - Bellevue - Factoria

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Extended Stay America - Seattle - Bellevue - Factoria
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Seattle - Bellevue - Factoria
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Showing 134: English reviews
Oklahoma City
Reviewed 11 December 2015

The outside is well maintained for an older hotel. On entering my room it was clean and presentable. I don't really have too much to say other than they need to remove all of the caulking around the bathtub, kill the mold and re caulk. The bathroom drain is very slow draining also. The biggest problem is they need to...

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1Thank k2rhere
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the housekeeping issues you experienced. As this hotel’s manager, I can assure you that I have shared your comments with our staff and used them as a training tool to ensure your experience is not repeated. I am grateful for the feedback...

Delhi
Reviewed 23 November 2015 via mobile

I stayed in extended stay Factoria last year when i visited bellevue for my business trip. I have paid around $100 per night, and facilities were really poor. There was big room with small kitchen... but kitchen was in so bad condition i have never used it. Very dirty toaster and dirty coffee machine. Hot plate was not working at...

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1Thank Amit V
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback,...

Dallas, Texas
Reviewed 11 November 2015

I had to wait for 1.5 days to get kitchen items. Rooms are really cramped, Phones dont work. About the staff, well they were understaffed & that was visible in the way they were handling our queries/ requests. The roofing work was going on, and they had the heavy cranes dangerously close to parked cars below

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2Thank Navin K
Yorktown, VA
Reviewed 7 November 2015

The room was not cleaned, there is an ongoing roofing project which is very disruptive, and the staff is not helpful or pleasant. Find someplace else even if it is more money. You won't be sorry that you did.

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1Thank travelinfromYorktown
Reviewed 5 October 2015 via mobile

My experience here was great..the staff was very friendly and willing to help in anyway they can, great rooms and very clean kitchen and bathroom... its a must to visit A++++ the manager on duty great energetic and helpful person.. thanks guys

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Thank chance l
Reviewed 24 September 2015 via mobile

This was the only hotel left with available rooms in the area. So we didn't have a choice. $160 for a room was way too expensive for not even a coffee pot in the room and minimal toiletries. The room was clean and updated but the bed was hard as a rock and very noisy. Would never stay here again.

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1Thank dali2011
Reviewed 12 September 2015 via mobile

Chose this place because it had a kitchenette and I needed to be able to keep food and prepare meals there. Sign in the kitchen says "if you need standard kitchen stuff (plate, fork, glass, etc) call the front desk" the kitchen had NOTHING!!! Went to call and the cord connecting the phone receiver to the base was missing. I...

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2Thank QuelliPG
Reviewed 2 September 2015 via mobile

Staff is very friendly but when asked for kitchen supplies. They ran out. Asked for a coffee maker they ran out. Had one soap in the restroom. They only clean your room once a week. My boss would have saved a lot of money if she would booked me in a Traveloge.

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1Thank Sara M
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure our amenities are fully stocked for our guests moving forward. Thanks to your feedback, we can continue to work on providing...

Santa Fe, NM
Reviewed 27 August 2015

I've stayed at other Extended Stays and most are pretty good. This one, however, is just sad. We stayed during a break on a long car camping road trip. The upside is that it was better than camping - in that you don't have to pitch your tent, walk to the bathrooms and are out in the elements. But that...

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Thank Marty_Malbec_6100
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to tell us about your experience. I appreciate your comments regarding our staff; however, we apologize for the maintenance issues you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. I really appreciate you bringing this to our attention. It would be our pleasure...

Reviewed 13 August 2015 via mobile

When prisoners get out of jail this would be the place they could go. Dirty, mold growing in the bathtub, beds that are hard and uncomfortable. They loan you the kitchen appliances and cups after telling you people steal. The coffee pot still had the coffee filter in it from the last guest. Unless you hate your out of town...

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Helpful?
Thank Deborah B
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback,...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Bellevue - Factoria

Address: 3700 132nd Ave SE, Bellevue, WA 98006
Region: United States > Washington > Bellevue
Price Range: $129 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bellevue - Factoria 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
Extended Stay America Bellevue
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Seattle - Bellevue - Factoria staff and other travellers.
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Questions? Get answers from Extended Stay America - Seattle - Bellevue - Factoria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The west side is is further from the noise of the interstate highway.”
stevenson911, 21 Apr 2017 | Read review
“Don't go there.”
CMB6155, 17 Oct 2016 | Read review
“If it is not during office hour, talking to people at the front desk has no use”
379hungt, 1 Jul 2016 | Read review
“Rooms on the bottom floor are quiet.”
MargaretZ514, 2 Aug 2015 | Read review
“Be sure to ask for basic utensils and toiletries!”
TracieT_12, 19 May 2015 | Read review
5 of 5