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Holiday Inn Express Hotel & Suites Burlington

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161 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Vancouver, Canada
Reviewed 24 April 2014

This was the first time I’ve stayed at the Burlington HI Express. The building is easy to see from the highway but it is also easy to miss taking the correct exit as well, although they do have a number of signs up to make sure you are on the right roads. Check in was a breeze and Cee Cee,...

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Helpful?
Thank tailes2
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

tailes2, Thank you for your detailed review. I have to agree that the I-5 ramp changes have made us a little difficult to find. Its a pleasure to hear that once you found us we were able to show you the great service we strive for. Detailed reviews such as yours will help us improve our hotel. We thank you...

Reviewed 22 March 2014

The rooms were what you would expect at a Holiday Inn Express what I was most impressed with was the amazing customer service. Where did the find these people. We travel often and never encounter such friendly, helpful staff.

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Thank Vacastays
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

Vacastays, Thank you for your review. It is always great to hear that our staff was able to go above and beyond to take care of our guests. Let me thank you again for choosing us as your vacation destination and look forward to your next visit! Peter Kim

Saint-Lazare-de-Bellechasse, Canada
Reviewed 28 February 2014

I have stayed here before too and again this time everything was as I would expect from Holiday Inn Express. Check-in was fast and the bill was under the door in the morning as usual. The typical breakfast for good and busy traveler was on his way again. I would recommend this hotel.

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1Thank Finn1955
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

Finn1955, Thank you for your review! We appreciate you taking time out of your busy day to write us this positive review. The breakfast is an area we are always looking to improve upon. Keep an eye out for new healthier options we will be implementing soon. Again, thank you and we look forward to serving you in the near...

Victoria, Canada
Reviewed 24 February 2014 via mobile

we enjoyed staying here. The front desk reps were friendly and the hotel was nice and clean. We also loved how close it was to lots of restaurants. Two issues were, no fruit at all other than bananas in the inclusive breakfast, no fruit salad or apples, that would have improved it significantly. Also the first night I did hear...

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Helpful?
Thank mum2twingrls
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

mum2twingrls, Thank you for your review. The breakfast is an area that our brand is making efforts to improve. We will be rolling out new breakfast items very soon and think there are drastic improvements. Customers have been asking for healthier items and I think these issues will be addressed. The train noise is also an issue from time to...

Vancouver, Canada
Reviewed 2 December 2013

We really appreciate this hotel. We stay here every year when we travel to the States for Black Friday shopping. The staff are very friendly and helpful. The beds are comfortable and the linen is good quality. The entire hotel was spotless. And the free breakfast was great too.

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Helpful?
Thank bctraveller701
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

bctraveller701, Thank you for taking time out of your busy day to write us this review! We are so glad to hear that all our associates were able to take care of you. It sounds as if there were some great shopping deals in town. We appreciate you business and look forward to serving you on your next shopping trip!

Vancouver, Canada
Reviewed 18 November 2013

Had a great experience, we stayed for 2 nights. Very clean and great customer service. We stayed in a king suite with a jetted tub, my only issue was that there was no black-out curtains in the bedroom so it got very bright in the morning and woke us up early.

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Helpful?
Thank Anonymous338
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

Anonymous338, Thank you for writing us a review! We are so glad that you liked our jetted tub. We will certainly look into black our curtains for our patrons. Thanks again, and we look forward to your next visit.

Victoria, Canada
Reviewed 14 November 2013

We have stayed here before and still would stay again. The staff are great. And on this trip it felt squeaky clean - other than main foot traffic routes which is understandable. I like the pool. I love the location - perfect for access to shopping. And - yes - secluded or out of the way. That makes it quiet....

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Thank dancer024
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

Dancer024, Thank you for staying with us! We appreciate you taking your time to write us a review. We are currently in the process of making breakfast updates, and we are hopeful to have these changes made as soon as possible. Again, we appreciate your business and look forward to your next visit.

Portland, OR
Reviewed 14 October 2013

Took a driving trip to Mt Baker and stayed one night at this Holiday Inn Express. The location is on I-5, obviously we had numerous choices of hotels in the area north of Seattle. Chose this because of the positive reviews on a number of review sites and are now skeptical about their origin. Have stayed at many HI Express...

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Helpful?
Thank 1oldmanriver
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

1oldmandriver, Thank you for taking your time to review our property. We appreciate your feedback and look forward to making improvements that will help us serve our guests to the best of our abilities. As we move forward we will look into lighting improvements for our property so that all of our guests feel safe. I can assure you that...

Fallon, NV
Reviewed 7 October 2013

From check-in to check-out, every member of the staff that we encountered was friendly, polite, and extremely helpful. Special kudos to CeeCee, who checked us in, and was on the desk every afternoon during our stay. This woman knows the meaning of customer service, something that is very rare in today's world. The room was clean and well maintained, as...

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Thank 1986MrsB
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

Mrs. B, Thank you so much for your kind review. We agree with you that CeeCee is a great asset to our company! We appreciate your business and look forward to serving you in the future.

Victoria, Canada
Reviewed 30 September 2013

Great hotel within easy access from the border, about 30 minutes. Very friendly staff, clean and modern room. Breakfast was included and there was a varied choice of hot and cold food.30 minutes drive south and you're at the outlet shopping mall, so very central.

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Thank 24susanw
Peter K, Manager at Holiday Inn Express Hotel & Suites Burlington, responded to this review

24Susan, Thank you for your review. We agree that we have a great location for the many shopping travelers that come through our great part of Washington state. It was a pleasure serving you and look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The newly renovated Holiday Inn Express Hotel & Suites Burlington, WA is located at exit 229 off I-5, minutes from Skagit Valley & Tulalip Casino's, outlets & shopping malls, Burlington/Mt. Vernon attractions, Skagit Speedway, WA State Ferry, whale watching, scenic San Juan Islands, Deception Pass, tulip fields, North Cascades Natl. Park, and the nearby cities of Mt. Vernon, Bellingham, LaConnor and Anacortes. This affordable Burlington hotel features an indoor pool, business center, fitness center and spacious rooms with microwave and refrigerator, plus several two-room suites and Jacuzzi suites! Businesses: Dri-Eaz, Paccar, Janicki, Sierra Pacific, Pacific Woodtech Corp, Shell & Tesoro Refineries, Puget Sound Energy, Nordic Tugs, Draper Valley Farms, Sakuma Brothers, Port Of Skagit County, and Transform. Hospitals: Skagit Valley Hospital, United General Hospital, and Skagit Valley Medical Center. Universities: Skagit Valley Community College. Retail: Seattle Premium Outlets, Prime Outlet Mall, Cascade Mall, Costco, and Home Depot. Attractions: Skagit Valley Casino, Northern Lights Casino, Tulalip Casino, Deception Pass, North Cascades National Park, Skagit Speedway, Riverfront Park, Tulip/berry fields, Seattle and Vancouver, BC. A credit card with proper ID is required for registration. Pets are not permitted on premises. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Burlington

Address: 900 Andis Road, Burlington, WA 98233
Region: United States > Washington > Burlington
Price Range: $155 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Burlington
Holiday Inn Burlington
Burlington Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Burlington staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the desk”
 of 5 bubbles S8674RWsusanm, 8 May 2016 | Read review
“Not much of a view anywhere”
 of 5 bubbles travelerscott2015, 15 Feb 2016 | Read review
“Again, room 102 is my recommendation. Any room on 1st floor makes breakfast area easy to get to. Also, pool is on first floor.”
 of 5 bubbles zapa98498, 15 Aug 2015 | Read review
“It was a pretty quiet area, all rooms were similar”
 of 5 bubbles WarwickshireMarakesh, 8 Jul 2015 | Read review
“To avoid noisy neighbors, select a room on the 3rd floor”
 of 5 bubbles Louis59, 18 Jun 2015 | Read review
5 of 5