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BEST WESTERN Snowcap Lodge

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315 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Anacortes, Washington
1 review
Reviewed 2 weeks ago

One of my worst experiences with best western Check was terrible, would not honor my previous discuss discount. Rooms smells bad. Pool was toxic. Sink drain was broken and FULL of hair. Water pressure was inconsistent. Sheriff was presented and walking bthe grounds all evening. Didn't feel my children were safe. Staff was greasy and standoffish. Beds were extremely uncomfortable.... More 

Review collected in partnership with Best Western

Thank aqtpie3
snowcapmgr, General Manager at BEST WESTERN Snowcap Lodge, responded to this review

I sincerely apologize for this experience. I would like to discuss this further to make the situation corrected. Please contact me directly at the hotel, or by Emailing me attaention G.M. at frontdesk@snowcaplodge.com Thank you, Sanjay More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Love staying at BW all over the western US. You can depend on quality service and clean comfortable rooms with nice contintntal breakfasts. The Snowcap in Cle Elum, WA, whee I have stayed 5 or so times,has been good except this stay they had gross tasting waffles. I love my waffles.

Review collected in partnership with Best Western

Thank donnh169
snowcapmgr, Front Desk at BEST WESTERN Snowcap Lodge, responded to this review

Thank you for staying with Best Western. We appreciate your response in regards to your experience. We sincerely apologize for the Bad waffles. We have addressed the issue. We hope your next stay with us is much better. Sincerely, Karuna More 

Pleasant Hill
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Unexpected amenities like locally roasted coffee and double shower heads. Rooms very clean and comfortable. Pretty good location next to Safeway, just about a mile from downtown restaurants, easy drives to other interesting towns in area. I hope to return to Cle Elum to further explore, would certainly consider staying at this hotel again.

Review collected in partnership with Best Western

Thank James C
Bend, Oregon
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016

Good hotel, off the freeway and relatively quiet. Good Mexican restaurant within two blocks as well as several fast food places and a Safeway store. Didn't eat the complimentary breakfast but it looked pretty good with egg patties, sausage, etc.

Review collected in partnership with Best Western

Thank thewixter
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 October 2016 via mobile

Nice hotel and our room was huge room 225. Comfortable and very clean and quiet. Easy to find, friendly front desk people, very friendly cleaning staff. Couple places to eat within walking distance. Highly recommend this hotel.

Thank onthegoMontana
1 review
Reviewed 12 October 2016

Service at front desk was good and expedient. The Hotel was clean and the room was spacious and attractive. Pillows on bed were uncomfortable ( I usually bring my own because I'm picky) the bed was very comfortable. The early morning traffic noise was a bit much so I would recommend getting a room opposite of the freeway if you... More 

Review collected in partnership with Best Western

Thank Bill P
Camano Island, United States
1 review
Reviewed 11 October 2016

This is the Only place we will stay in Cle Elum...Clean ,friendly with fresh baked cookies !The morning breakfast is warm and fresh hot food...Making a hot crisp waffle fresh is my favorite !!! Easy on and off access to I 90

Review collected in partnership with Best Western

Thank Patricia S
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 October 2016

Rooms were upgraded nicely and the breakfast was really good and relaxing. I'd recommend staying here if you enjoy a nice quiet setting. Also, it's nice that they've got varying food places right around the hotel and a Safeway.

Review collected in partnership with Best Western

Thank Marty M
Seattle, United States
1 review
Reviewed 5 October 2016

Nice, clean hotel with all the amenities - only thing that didn't work was the drain plug in my bathroom. I couldn't take a bath. I also found the remote control for the TV a bit complicated. It might be helpful for the hotel to include instructions.

Review collected in partnership with Best Western

Thank Renee S
Marysville, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 30 September 2016

We always enjoy our stay in the Sno Cap Lodge. It is our motel of choice while in Cle Ellum. The rooms are spacious, the rain showers are very refreshing. Breakfast, is better than most motels. Always fresh cookies in the evening. A short walk to restaurants, a major store & gas station.

Review collected in partnership with Best Western

Thank Gloria S

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Discover this Cle Elum, Washington hotel offering warm and comfortable accommodations near the Cascade Mountains.Welcome to the BEST WESTERN PLUS Snowcap Lodge where the service is friendly, the amenities are top-notch and the accommodations are comfortable and affordable. The hotel offers convenient access to many local attractions, shopping and dining options in and around Cle Elum. Guests staying at this Cle Elum Best Western hotel will enjoy pristine guest rooms featuring granite rain showers, double pillow top mattresses, goose down comforters and pillows, cable satellite television with HBO® and free high-speed Internet access. A complimentary deluxe full breakfast is served every morning. To help make life on the road in Washington more comfortable, the hotel comes equipped with an indoor swimming pool for relaxing. Guests traveling to Cle Elum on business will also appreciate the variety of business services available including a business center.The BEST WESTERN PLUS Snowcap Lodge is close to where travelers want to be while visiting the Washington area. An outdoor lover's paradise, guests of the hotel can enjoy a round of golf at the newly constructed Arnold Palmer golf course just five minutes away, spending the afternoon bicycle riding or taking a leisurely hike through the Cascade Mountains. For those travelers looking for more excitement, some of the best swift water rafting and fly fishing are just minutes away from this Cle Elum hotel. Within an hour drive, guests can be touring the abundant Washington wine country. This BEST WESTERN PLUS Snowcap Lodge frequently hosts guests staying in Cle Elum to attend area Antique Car Shows or the Courage Classic Bicycle Run.The friendly, helpful staff at the BEST WESTERN PLUS Snowcap Lodge is ready to ensure a comfortable and memorable stay at Cle Elum, Washington. ... more   less 

Additional Information about BEST WESTERN Snowcap Lodge

Address: 809 W Davis St, Cle Elum, WA 98922 (Formerly BEST WESTERN PLUS Snowcap Lodge)
Region: United States > Washington > Cle Elum
Price Range: $165 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Snowcap Lodge 2.5*
Number of rooms: 50
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Also Known As:
Best Western Cle Elum
Cle Elum Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Snowcap Lodge staff and other travellers.
2 questions
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Oak Harbor, Washington
over a year ago
Cle Elum, Washington

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Questions? Get answers from BEST WESTERN Snowcap Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location off I-90 in Cle Elum. Stay in even numbered rooms to avid noise from pool area.”
 of 5 bubbles U1541MCjeffl, 27 Jul 2016 | Read review
“Because this hotel is two floors there is no elevator, so be aware of that if you have large suitcases.”
 of 5 bubbles BobH952, 18 Jul 2016 | Read review
“all the same”
 of 5 bubbles CarolH272, 10 Jul 2016 | Read review
“Our room was on the main floor located across from the pool area and we weren't bothered by any noise.”
 of 5 bubbles suebuhla, 16 Feb 2016 | Read review
“There is no elevator so if you have lots of luggage or a health issue you should as for a first floor room.”
 of 5 bubbles michaelsX7096RI, 18 Jan 2016 | Read review
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