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FairBridge Inn & Suites Dupont

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79 Reviews from our TripAdvisor Community

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There are newer reviews for FairBridge Inn & Suites Dupont
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Showing 78: English reviews
Charlotte, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2016

My husband and I were visiting family at JBLM this past February. We flew in from North Carolina, and had chosen this hotel based on the availability and location. The young man who checked us in (we arrived later in the evening, but I can't remember his name) was very gracious, and accommodating getting us settled into our room. The... More 

Helpful?
4 Thank Megan J
1 review
Reviewed 22 April 2016 via mobile

I stayed here with my wife so we could have a little time away and it was so nice! The staff is very friendly and patient. Nina was very helpful with giving suggestions on good places to eat and places to visit. She informed us she was a newer employee of the hotel and we couldn't even tell! The check... More 

Helpful?
Thank David G
Dupont, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2016

I am currently scheduled for 70 day stay, I have stayed for 30 days and I would not recommend this hotel. Hotel workers are very friendly and helpful but the housekeeping is marginal and you have to remind staff to complete their cleaning service. Breakfast is marginal and if you want a hot breakfast you might have to wait a... More 

Helpful?
3 Thank phillipsj5
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Phillipsj5, Thank you for your feedback. I'm sorry your stay hasn't been 100% so far. Our team is committed to ensuring all guests are completely satisfied. We will be using your feedback to make the necessary adjustments to our facility, and procedures. I would be more than happy to speak with you about doing whatever I can to improve... More 

Gig Harbor, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 March 2016 via mobile

Don't waste your time. ....no coffee maker in their "suite" no amenities, they are proud of their hotel,especially rates. I won't return. This was just a place to relax for one day . Nice staff. The one I saw, Neal at the front desk. ........otherwise for a new er facility... this sucks. All THUMBS DOWN.

Helpful?
4 Thank Karen M
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Karen, I'm sorry to hear you were so unhappy with your stay. We will be taking your concerns into consideration, and making the necessary changes to our facility & procedures. If there is anything I can do to assist you, please do not hesitate to contact me. Vanessa Front Office Manager 253-912-8900 vanessa@onyholdings.com More 

Travellers are raving about these Dupont hotels

Seattle, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 January 2016

The staff was friendly and greeted me each time they saw me. Fairwood Inn and Suites just took over this hotel which was formerly a Guest House Inn. I was excited to see that it had the ability for kitchen use. Unfortunately they did not have any supplies and it to be able to use the kitchen. The room was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Brenda S
Bend, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2016

I had made the reservation over the phone and mislaid the confirmation number. When we got to the hotel, they could not find the reservation but gave us a room at a lower than advertised price. The room was clean and quiet. It is far enough away from the freeway to block the noise but close to everything else we... More 

Helpful?
1 Thank Bill H
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Bill H, Thank you for taking the time to provide feedback for us, and I apologize for the issue with your reservation. Our staff is working daily with our new system to improve our record keeping to aid in making check-in a much more efficient process. I'm so happy Brittiany was able to assist you during your stay, and... More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2016

Basic room which was fine but services advertised were substandard. Poor internet service (none for two days), poor gym, and miscommunication with staff ( told by one staff member that breakfast ended at 10:00 and morning staff said it closed at 09:00.

Review collected in partnership with this hotel

Helpful?
5 Thank joaod251
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi joaod251, I apologize you were unhappy with your recent stay with us, and appreciate your feedback. I will be using the information to continue training our staff, and improve accommodations for future stays. If there is anything I can do personally to improve your experience, please contact me directly: vanessa@onyholdings.com or 253-912-8900. Thank you again for your feedback, and... More 

Dupont, Washington
1 review
Reviewed 5 January 2016

Due to some painting fumes in our home we decided it would be best for us not to spend the evening in our local home. Your staff took care of us right away--which was a blessing as it was New Year"s Weekend! They even had room for our 2 Yorkies. We ended up staying 2 nights and we never worried... More 

Review collected in partnership with this hotel

Helpful?
Thank lynnpI6946TO
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi lynnpI6946TO, Thank you for your feedback! It was a pleasure having your family (and furry friends) stay with us. We hope to see you again soon. Thank you, Vanessa Front Office Manager More 

Lakewood, Washington
1 review
Reviewed 4 January 2016

I rated it a 3 because its a old building and old furniture. It was cozy and good for the price. I wouldnt mind going there again in the near future. If you want quality its not it, but if you on a budget and need somewhere to stay thats comfy, this is the place.

Review collected in partnership with this hotel

Helpful?
Thank 132tpritch
1 review
Reviewed 24 September 2015 via mobile

Stayed here for a business trip and out of all my travels the service was great, some of the best customer service I've experienced in traveling. The manager at the front desk was super helpful and went above and beyond.

Helpful?
Thank Caleb B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy true northwest hospitality. Located within minutes of Interstate 5 Highway near joint base Ft. Lewis and McChord AFB ( JBLM), within minutes of Tacoma or Lacey/ Olympia area. Guest accommodations are spacious, comfortable and clean. Rooms feature flat screen televisions, refrigerator and microwaves, comfortable beds and luxury bedding. WIFI is provided on a complimentary basis, breakfast is also free each morning The indoor pool, hot tub, exercise room all provide a chance to relax, walking trails are nearby. Excellent dining is available within walking distance as well as shopping. ... more   less 

Additional Information about FairBridge Inn & Suites Dupont

Address: 1609 McNeil Street, Dupont, WA 98327 (Formerly GuestHouse Inn & Suites Dupont)
Region: United States > Washington > Dupont
Price Range: $125 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — FairBridge Inn & Suites Dupont 2.5*
Number of rooms: 60
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Also Known As:
Guesthouse Inn & Suites Dupont Hotel Dupont
Guesthouse Inn And Suites Dupont
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Questions & Answers

Questions? Get answers from FairBridge Inn & Suites Dupont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite us nice”
 of 5 bubbles 385JanV385, 11 Sep 2016 | Read review
“Tip: Book elsewhere.”
 of 5 bubbles 160meganj, 25 May 2016 | Read review
“Ask to look at rooms before checking in. Some clients told me their rooms smell of mold and cigarettes & Ganja!”
 of 5 bubbles phillipsj5, 30 Mar 2016 | Read review
“Call and ask for a lower price than advertised on the website.”
 of 5 bubbles H6564NObillh, 8 Jan 2016 | Read review
“First Floor”
 of 5 bubbles ryanv634, 13 Sep 2015 | Read review
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