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Comfort Inn Federal Way

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Comfort Inn Federal Way
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129 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Edmonton, Canada
Reviewed 6 days ago NEW

Excellent. Room was very comfortable, had all that was needed. Location for us was perfect, cleanliness great, entire breakfast was superb Cannot say enough about the friendly helpful staff. Congrats.

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Helpful?
Thank cecandleylene
Jessica C, Sales Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We're thrilled to hear that our staff and location exceeded your expectations. It is always a pleasure receiving positive feedback and we're so happy to know you had an exceptional stay! We hope to see you again soon. Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way...

Everett, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 27 June 2016 via mobile

We decided to stay at this location the night before we flew out of SeaTac for our family vacation. It is closer to the airport than our home and we didn't want to sit in hours of traffic and miss our plane. What a pleasant surprise! We were greeted at the front desk by Melissa who was very welcoming. We...

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Helpful?
1Thank Nadine W
About Hotel's Favourite Review
Jessica C, General Manager at Comfort Inn Federal Way, responded to this review

Dear Nadine, Thank you for taking the time to tell us about your recent stay with us. We are humbled by your kind words and are thrilled that Melissa was able to create a wonderful experience for you while you visited our location! Your feedback is important to us, and we will be sharing this with our staff! We look...

Federal Way, Washington
Reviewed 1 week ago

Used to love staying here when I was in Federal way, but NEVER AGAIN! The room reeked of cigarette smoke - totally disgusting. Could not get any sleep because of all of the kids running up and down the hall. Turns out the hotel rented out rooms to some sports team who brought their sleeping bags and filled the rooms...

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Helpful?
1Thank noworries2000
Jessica C, Front Office Manager at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, I would like to express our sincere regrets in failing to exceed your expectations. We truly strive to create a positive stay for each of our guests and are unhappy to hear that our staff did not succeed. Thank you for providing us with feedback and we will do everything within our...

Tucson, Arizona
Reviewed 2 weeks ago

had a doctor's visit in federal way went up the night before in order to be on time for my appointment front desk folks great yeah Jessica and Ashley breakfast was excellent what a selection room was spotless thank you housekeeping had a room on the 4th floor very quiet even though hotel is on the airport glide path great...

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Helpful?
Thank melody b
Jessica C, Front Office Manager at Comfort Inn Federal Way, responded to this review

Dear Melody, Thank you so much for your positive feedback regarding your recent stay with us. It is always a pleasure to hear such wonderful compliments of our staff and will let Jessica and Ashley know to keep up the good work. We truly strive to create positive experiences for each of our guests and its wonderful to hear that...

Portland, Oregon
Reviewed 4 weeks ago

Good location between the Sea-Tac Airport and Tacoma. Hotel is bare bones, but it's good value and you get what you pay for. Good breakfast is included. It's located behind a bank, which makes the entrance a bit awkward.

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Helpful?
Thank peterglassman75
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Peter, Thank you for your kind remarks about your stay with us. It is always a pleasure to receive positive feedback regarding your recent stay and we would love to know what we could do to improve our hotel for future guests! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal Way

Reviewed 14 March 2017 via mobile

I always stay there when around Seattle. Good price, friendly at the front desk, nice neighborhood with many good restaurants for lunch and dinner and good places for breakfast. Redonda Beach is minutes away with stunning sunsets.

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Helpful?
Thank Romain H
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Romain, Thank you for taking the time to tell us about your recent stay with us! We are thrilled to hear that you enjoyed your time at our location and that you were able to visit the surrounding scenery at Redondo Beach. We hope the next time you are in the area, you will choose to stay with us...

abbotsford
Reviewed 21 February 2017

The room was huge, but a bit dark with all the lights on. The place is hidden up a long driveway, hard to see from the main roads, easy walk to restaurants though. We only stayed one night, and barely used the washroom but in the morning before breakfast the toilet stopped working, and overflowed, front desk was fast to...

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Helpful?
Thank seriousabouttravel68
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, On behalf of our entire staff, we would like to apologize for failing to exceed your expectations during your recent trip to our area. We truly understand how important the condition of the room is and have spoken to both our head housekeepers as well as our maintenance staff to ensure this does not happen again. We do...

British Columbia, Canada
Reviewed 19 February 2017

The room was big and functional. However, I found that it smelled like cigarette smoke or maybe weird perfume? This is a no smoking room place. Hmm. I did like that they had hot beverages available all day. And a good morning breakfast.

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Helpful?
1Thank Lildreamer L
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are incredibly apologetic of the condition of your room, we are a 100% nonsmoking facility and continue to inform each of our guests of our policy to ensure no one smokes in our rooms. Again, we are completely apologetic and your comments will be passed along...

stayton, United States
Reviewed 30 January 2017

I stayed here this past Sat nite with my grandson. The room is perfect size, perfect amenities, (fridge, microwave, nice tv, nice bath products) and the morning free breakfast is excellent. The nice young gal at the front desk was certainly warm and friendly. For the price, this is the best place to stay in Federal Way. The location couldn't...

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Helpful?
Thank Kelli Jean F
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Kelli, Thank you for your feedback regarding your recent stay with us. We are thrilled to hear that our front desk agents created a positive stay for you and that our amenities all exceeded your expectations. We hope to see you again in the future to create an even better stay! Sincerely, Cassandra Ramirez Sales Manager Comfort Inn Federal...

Dubai, United Arab Emirates
Reviewed 22 January 2017 via mobile

Whilst traveling alot.. 40 weeks a year and staying at different hotels... I Must say the room and amenities @ Comfort Inn are amazing and is the better hotel or motel option in Federal way. The free breakfast ain't my thang but there's something for someone to enjoy. Indoor pool!! Centrally located in FedWay

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Helpful?
Thank Redbullx2
Jessica C, Director of Sales at Comfort Inn Federal Way, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay with us. We're thrilled to hear that our hotel served your well during your time in Federal Way. We truly strive to create a positive experience for each of our guests and it is always a pleasure to hear that we succeeded. We hope the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Conference Facilities

Additional Information about Comfort Inn Federal Way

Address: 31622 Pacific Hwy S, Federal Way, WA 98003-5439
Region: United States > Washington > Federal Way
Price Range: $123 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Federal Way 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Comfort Inn Federal Way Hotel Federal Way
Federal Way Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Federal Way staff and other travellers.
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Questions? Get answers from Comfort Inn Federal Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
noworries2000, 12 Apr 2017 | Read review
“I like top floor rooms, that look onto the parking lot, so that I can keep an eye on my gorgeous Ford Escape... LOL :)”
kellijeanf, 30 Jan 2017 | Read review
“4th floor rooms have 17 foot ceilings!”
HeyNow-Hank, 25 Sep 2016 | Read review
“Top floor rooms, South side of the building”
775markr, 24 Aug 2016 | Read review
“Ask for a room on the first level if you plan to use the pool a lot.”
noworries2000, 19 Jul 2016 | Read review
5 of 5