We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have never had such a terrible experience. The customer service from both the hotel and corporate office are beyond poor and the employees are all under trained and not knowledgeable, plus a few lied about procedures and policy which is worrisome. To start the...More
Thank Add L
Response from Zoe R, Manager at Comfort Inn Federal WayResponded 3 days ago
We apologize for all of the inconveniences that you experience during your stay. We did however take care of your entire reservation. Again we apologize that you did not enjoy your stay.
Good price. The breakfast was good. The facility was clean with good parking. The front desk attendant upon Check in was friendly and efficient.
Pool was nice.
Hotel is pet friendly in a good location.
Response from Jessica C, Manager at Comfort Inn Federal WayResponded 11 July 2017
Thank you for your fantastic review! We appreciate the positive feedback. We hope to see you again soon!
Our family and friends were looking forward to our stay at the recently renovated hotel. I requested a high floor and quiet room.only to be put on the 2nd floor next to the elevator.
The front desk staff explained that I should have paid more...More
Response from Zoe R, Manager at Comfort Inn Federal WayResponded 1 week ago
Thank you for taking the time to tell us about your stay. We apologize that we were unable to fulfill your request for the 4th floor. I apologize that someone told you the rates would be different for a room on the top...More
We stayed here for three nights. The rooms were clean and the breakfast was hot and offered several choices. The desk clerks were very friendly and offered "local" advice on navigating the construction traffic. This was very helpful and saved us a lot of headache...More
Response from Jessica C, Manager at Comfort Inn Federal WayResponded 3 weeks ago
Thank you for taking the time to tell us about your stay. We are pleased to hear that the front desk agents were able to help you out on this trip. We always strive to have the absolute best customer service. Please always...More
This is a really comfortable hotel to stay! The price is usually always right, the location is conveniently located to Starbucks, plenty of places to eat and shop, the rooms are very clean, quiet, they have plenty of parking spaces, the breakfast is pretty tasty,...More
Thank Robert C
Response from Jessica C, General Manager at Comfort Inn Federal WayResponded 3 weeks ago
Thank you for the awesome review. We were thrilled to hear that you enjoyed your stay and the location worked out really well for you!
We hope to see you again soon!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$104 - US$216 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, Choice Hotels, Priceline, Expedia, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Comfort Inn Federal Way reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Jessica C | Property representative |
The only rooms that we would have available would be 2 queen beds and add a rollaway or we have a King suite with a king size bedroom and a pullout couch in the living room and we can also add a rollaway to that room as well.