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    Comfort Inn Federal Way

    31622 Pacific Hwy S, Federal Way, WA 98003-5439
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    2017-09-03 2017-09-04
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    US$110US$130
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    Traveller (23)
    Room & Suite (11)
    Dining (4)
    Hampton Inn & Suites Seattle/Federal Way
    679 reviews
    #1 of 13 hotels in Federal Way
     
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    246 reviews
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    Quality Inn & Suites Federal Way
    145 reviews
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    Courtyard By Marriott
    3 reviews
    #10 of 13 hotels in Federal Way
     
    Overview
    • Excellent35%
    • Very good43%
    • Average11%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “waffles” (13 reviews)
    “lite rail” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn Federal Way
    Special Offer: Choice Privileges Points
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    Hampton Inn & Suites Seattle/Federal Way
    679 reviews
    #1 of 13 hotels in Federal Way
     
    Clarion Hotel Seattle Federal Way
    246 reviews
    #4 of 13 hotels in Federal Way
     
    Quality Inn & Suites Federal Way
    145 reviews
    #6 of 13 hotels in Federal Way
     
    Courtyard By Marriott
    3 reviews
    #10 of 13 hotels in Federal Way
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (144)
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    1 - 5 of 142 reviews

    Reviewed 6 days ago

    I have never had such a terrible experience. The customer service from both the hotel and corporate office are beyond poor and the employees are all under trained and not knowledgeable, plus a few lied about procedures and policy which is worrisome. To start the...More

    Thank Add L
    Response from Zoe R, Manager at Comfort Inn Federal WayResponded 3 days ago

    Dear Guest, We apologize for all of the inconveniences that you experience during your stay. We did however take care of your entire reservation. Again we apologize that you did not enjoy your stay.

    Hotel's Favourite
    Reviewed 9 July 2017 via mobile

    Good price. The breakfast was good. The facility was clean with good parking. The front desk attendant upon Check in was friendly and efficient. Pool was nice. Hotel is pet friendly in a good location.

    Thank jumpa23
    Response from Jessica C, Manager at Comfort Inn Federal WayResponded 11 July 2017

    Dear Guest, Thank you for your fantastic review! We appreciate the positive feedback. We hope to see you again soon!

    Reviewed 1 week ago

    Our family and friends were looking forward to our stay at the recently renovated hotel. I requested a high floor and quiet room.only to be put on the 2nd floor next to the elevator. The front desk staff explained that I should have paid more...More

    Thank daitravels
    Response from Zoe R, Manager at Comfort Inn Federal WayResponded 1 week ago

    Dear Guest, Thank you for taking the time to tell us about your stay. We apologize that we were unable to fulfill your request for the 4th floor. I apologize that someone told you the rates would be different for a room on the top...More

    Reviewed 3 weeks ago via mobile

    We stayed here for three nights. The rooms were clean and the breakfast was hot and offered several choices. The desk clerks were very friendly and offered "local" advice on navigating the construction traffic. This was very helpful and saved us a lot of headache...More

    Thank jahom15
    Response from Jessica C, Manager at Comfort Inn Federal WayResponded 3 weeks ago

    Hello Jahom, Thank you for taking the time to tell us about your stay. We are pleased to hear that the front desk agents were able to help you out on this trip. We always strive to have the absolute best customer service. Please always...More

    Reviewed 3 weeks ago via mobile

    This is a really comfortable hotel to stay! The price is usually always right, the location is conveniently located to Starbucks, plenty of places to eat and shop, the rooms are very clean, quiet, they have plenty of parking spaces, the breakfast is pretty tasty,...More

    Thank Robert C
    Response from Jessica C, General Manager at Comfort Inn Federal WayResponded 3 weeks ago

    Hello Robert, Thank you for the awesome review. We were thrilled to hear that you enjoyed your stay and the location worked out really well for you! We hope to see you again soon!

    Hampton Inn & Suites Seattle/Federal Way
    679 reviews
    #1 of 13 hotels in Federal Way
     
    Clarion Hotel Seattle Federal Way
    246 reviews
    #4 of 13 hotels in Federal Way
     
    Quality Inn & Suites Federal Way
    145 reviews
    #6 of 13 hotels in Federal Way
     
    Courtyard By Marriott
    3 reviews
    #10 of 13 hotels in Federal Way
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$104 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, Choice Hotels, Priceline, Expedia, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Comfort Inn Federal Way reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Washington >
    • Federal Way
    • Also Known As
    • Comfort Inn Federal Way Hotel Federal Way ,
    • Federal Way Comfort Inn
    Add Photo Photos
    Traveller (23)
    Room & Suite (11)
    Dining (4)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
    Quality Inn & Suites Federal Way
    145 reviews
    3.02 km away
     
    Clarion Hotel Seattle Federal Way
    246 reviews
    .21 km away
     
    Hampton Inn & Suites Seattle/Federal Way
    679 reviews
    1.02 km away
     
    Courtyard By Marriott
    3 reviews
    .91 km away
     
    Nearby Restaurants
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    Ivar's Seafood Bar
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    .33 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Glendaleona
    23 April 2017|
    Answer
    Response from Jessica C | Property representative |
    Thank you for your question! We do allow long term parking, as long as you mention this to the front desk in advance. However, we do not provide a shuttle service!
    0
    Votes
    Brianna T
    18 July 2015|
    AnswerShow all 3 answers
    Response from Jessica C | Property representative |
    The only rooms that we would have available would be 2 queen beds and add a rollaway or we have a King suite with a king size bedroom and a pullout couch in the living room and we can also add a rollaway to that room as well.
    0
    Votes
    Kelly Y
    4 July 2015|
    Answer
    Response from April J | Reviewed this property |
    I believe it is from 18 to 21 years, but don't quote me on that because I'm a little older. Smile!!!
    0
    Votes
    Room Tips
    "Upper floors are best to avoid noisy foot traffic"
    Read review
    "I had a regular standard room and it was big with seating area, bed, sink in foyer, fridge and microwave etc"
    Read review
    "Suggest a room that faces the front parking lot. Trash collection with dumpsters at adjacent businesses..."
    Read review
    "Stay somewhere else"
    Read review
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