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Baymont Inn & Suites Tri-Cities/Kennewick WA

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422 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Tri-Cities/Kennewick WA
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Showing 421: English reviews
San Francisco, California
2 reviews
Reviewed 8 August 2015 via mobile

SKANKY!!!!! DISGUSTING!!! PUTRID!!! It is obvious even the health department won't inspect this hole!!!! I would not let the humane society allow their dogs to stay here even if it were free!! This place is disgusting. The towels had hair on them, the bathroom has holes in the walls, the water pressure in the bathroom is non existent, the water... More 

Helpful?
Thank Joe H
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Joe, I am surprised that you would write that in a review others can see. I'm not sure what exactly was the real problem with the Hotel but we have NEVER had an issues with the health department and I can assure you as with any business they have came and inspected, pool, breakfast preparations, and of course the rooms... More 

Bremerton, Washington
2 reviews
Reviewed 8 August 2015

The Baymont Inn & Suites Kennewick was an adequate accommodation for my two night stay because I only needed the room to shower and sleep. I had a queen room for one person which was actually the extra room for a suite of some sort with a pass door to the other space. It was locked, but still not very... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Rita E
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you so much for taking the time to review our property. The room you stayed in was not an extra room for a suite it was an adjoining room. I am sorry that you were not comfortable with that. I can assure you that it is completely safe. As for the stains in your room I have reported to... More 

Twin Falls, Idaho, United States
1 review
Reviewed 31 July 2015

Looking for the receptionist? Look outside the front doors where 24/7 you can find them on a smoke break. Can't get the key card to work. The receptionist will tell you they are just old. Try sliding the card slower. When you finally get in the room, expect an awful musty odor, outdated decor, chipped paint walks, and sheets with... More 

Helpful?
Thank Samie H
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you for taking the time to review the property. I am very upset to hear you had such a bad experience with the staff I can assure you that there has been repercussions. I am truly very sorry for all your issues. I hope you give us another chance. Thank you for your business. More 

Butte, Montana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2015 via mobile

Horrible bed , itchy sheets, could hear someone's TV above me. 5 am noise like someone picking up trash dumpster ugh Not happy. It's 5:30 and im going to check out soon to get on road instead of tossing and turning. Stayed at best western plus across the street few months ago an bed was a lot better

Helpful?
Thank Lizzy L
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you for your review. I am sorry you were not happy with your experience. I am surprised to hear you found the bed uncomfortable that is one of our best rated qualities. As for the noise problem I am very sorry, there is a front desk agent here at the motel 24hours a day any issues they will resolve... More 

Astoria, Oregon
2 reviews
Reviewed 27 July 2015

Beautiful room, the staff was wonderful. Enjoyed the indoor pool cuz it was 100 degrees outside. Lots of places to eat close.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Ken And Barbara H
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you so much for reviewing our property. I am extremely pleased to hear you enjoyed your stay so much and also enjoyed our 24 hour pool. We hope to see you again in the near future. More 

Edmonton, Canada
Level Contributor
6 reviews
5 hotel reviews
Reviewed 25 July 2015

This hotel needs lots of refurbishing - carpets are dirty and worn and property generally seemed neglected. Food at breakfast, and toiletries in room, were also of poor quality. Our room was missing a shower curtain and the lone desk clerk had to bring it to our door but then I had to climb on the tub to hang it... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Travelbug3618
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you for taking the time to review our property. I am fully aware of all the issues you had during your stay. I am very sorry for that. I have spoken with my housekeeping staff and the front desk staff. The problems you encounter were defiantly not handled correctly. We are also in the process of replacing the carpet... More 

washington Maple Valley
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2015

Got there late 7/6/15 had to have room on first floor, not available with special, so they comp. with a double queen. Staff was very friendly, new what they were doing. Very nice morning breakfast. The grounds were very clean, very good parking spots, well lighted, would stay again, and would stop at another Baymont, from these resluts

Helpful?
Thank oldmemo
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed your stay so much. I am also very pleased to know that my staff was doing such a good job. We look forward to your next stay with us & thank you for your recommendation. More 

Deer Park Wa.
Level Contributor
4 reviews
4 hotel reviews
Reviewed 23 June 2015

We Loved the rooms. They were clean and comfortable. We were in Kennewick for a family reunion. We liked the area it was in.. We also went over to the OSAKI Restaurant.and it was close enough to walk to.. which was nice. We would stay at the BAYMONT INN when ever we come back to Kennewick. What we really liked... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Carol L
Lillian M, General Manager at Baymont Inn & Suites Tri-Cities/Kennewick WA, responded to this review

Carol, Thank you very much for your great review of our hotel. I am very happy you enjoyed your stay. We look forward to the next time you & your family come to Kennewick. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Baymont Inn & Suites Tri-Cities/Kennewick WA

Address: 4220 W 27th Pl, Kennewick, WA 99338-2800
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: $78 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Tri-Cities/Kennewick WA 2*
Number of rooms: 53
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Also Known As:
Baymont Inn And Suites Kennewick
Baymont Inn & Suites Kennewick Hotel Kennewick
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Tri-Cities/Kennewick WA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor or above.”
 of 5 bubbles The_Old_Philosopher, 21 May 2016 | Read review
“First floor is always best for handicapped rooms.”
 of 5 bubbles 860helene, 15 Mar 2016 | Read review
“Very easy access to the freeway”
 of 5 bubbles Hunterman1, 20 Dec 2015 | Read review
“Close to many restaurants”
 of 5 bubbles schafitz, 23 Jun 2015 | Read review
“Forget it, I don't think there is one.”
 of 5 bubbles woody99114, 21 May 2015 | Read review
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