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Quality Inn Kennewick

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn Kennewick
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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
San Francisco, California
Reviewed 9 September 2015

Linda was great! Stayed in the top floor beautiful view of the city at night. Has an elevator and a hot breakfast in the morning outdoor and indoor pool very convenient. Will definitely stay again in the future thanks.

Thank Bellamendi
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you for taking the time to write a review on your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team especially with Linda. Your rating will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

Richland, Washington
Reviewed 8 September 2015

So we got a Jacuzzi room for a night. First off they should let you know the water to fill the tub trickles out taking 45 min before you can use it. More importantly we had heard about checking your bed with a black light so we decided to try it. For those that dont know a black light will...

3Thank branden99354
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank You for the time you have invested to write a review about your experience. We appreciate the research you did and I apologize for not exceeding your expectations. Your specific feedback is very helpful and we will use it to coach our team. Please accept my apology.

Reviewed 27 July 2015

We stayed here for one night driving through town. The hotel staff acted like I was a disruption during their shift for trying to rent a room. I was too tired from a long drive to leave over the lack of service so we stayed there. I'm not one to complain or overly critique service, but I felt like I...

1Thank blackdog80525
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you for the review. My staff & I apologize that we obviously failed you on your stay with us. I assure you that is not our usual performance & we will be discussing your feedback in our staff meeting so we can prevent a repeat of this issue. Please let me know if there is anything I can do...

Reviewed 27 July 2015

Wonderful staff and a nice quiet room with comfy beds! Check in was quick and orderly. The indoor pool was being renovated so there was a slight inconvenience with that but they also have an out door pool, so no sweat. They have a great breakfast and the staff opened it at 6 AM for us instead of the customary...

Thank Owen W
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you very much for sharing the details of your experience with others. I'm pleased to know that your stay was great. Our entire TEAM thanks you for the strong rating and your kind words. We look forward to serving you again the next time you are in our area.

Spokane, Washington
Reviewed 3 July 2015

Stayed here one night with family. I accidentally made a mistake while booking, and immediately called the hotel and the woman who answered fixed it all for me, no problem, and was very friendly. We ended up with a jacuzzi room, which was funny, and we did not use the tub. the room was comfy, but the pull out bed...

Thank amillieeeee
Maria C, General Manager at Quality Inn Kennewick, responded to this review

Thank you for taking the time to write a review about your experience at Quality Inn. I'm so sorry to learn that we delivered a bad breakfast experience that day. We are always trying to improve and your gift of feedback is appreciated. We look forward to seeing you again in the very near future.

San Bernardino, California
Reviewed 16 June 2015

We stayed here on June 10, 2015. The very first thing to greet us upon arrival was ongoing construction. Workers and equipment blocking some areas. When we got to our room and stashed our bags and toiletries, I turned the dead-bolt and realized it wasn't working. I called the front desk and was told by the young man, Scott, that...

1Thank patjohan
Langley, Washington
Reviewed 15 June 2015

This hotel was well appointed for the 3 nights I spent here. A little would could be done to prevent the chlorine from the indoor pool from permeating the entire first floor, and the bell on the #1 elevator could be turned off, but overall, the facility was great. The rooms were good, with a few minor exceptions. The Cable...

Thank TEG24601
Spokane, Washington
Reviewed 26 May 2015

Shabby hotel, 3am fire alarm, this isn't the first time it has happened to me here, although they didn't say anything about it at check out, they blamed the fire Marshall for the alarm. My security keylock took at least 20 tries to activate the lock. Pool was closed for maintanace, that includes the indoor, outdoor and the hot tub.

Thank fardave
Seattle, Washington
Reviewed 22 May 2015

The hotel is conveniently located in the heart of the central shopping/business district. The room was comfortable and clean. (The picture attached to this page doesn't do it justice - it's actually nicer in feeling than just beige and maroon.) Not only are all the usual room comforts available - coffee/refrigerator/TV - the staff has on hand supplies in case...

Thank Stephen M
East Helena, Montana
Reviewed 11 May 2015 via mobile

We picked this location and stopped halfway to our destination and we were very pleased with the staff and location. We were very happy with the breakfast selection as well. The hotel was clean and quiet.

1Thank Kimberly W

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Quality Inn Kennewick

Address: 7901 W Quinault Ave, Kennewick, WA 99336-1097
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: $101 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Kennewick 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Quality Inn Kennewick Hotel Kennewick
Kennewick Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Kennewick staff and other travellers.
1 question
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Hillsboro, Oregon
8 months ago

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Questions? Get answers from Quality Inn Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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BettyH600, 4 Aug 2016 | Read review
5 of 5
US$67* /night
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