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Hilton Garden Inn Tri-Cities/Kennewick

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Traveller (24)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor5%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
You may also like:
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Nearby Hotels
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Reviews (555)
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Traveller rating
306
162
47
28
9
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LanguageEnglish
306
162
47
28
9
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All reviewsconvention centertoyota centertri citiesroom was cleangreat hotelfree continental breakfastbreakfast was excellentbreakfast stafffront desk staffrestaurants and shoppingbusiness tripthe staff was greatcoffee makerhgilobbyfirmnessmall
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71 - 75 of 552 reviews
Reviewed May 9, 2017

If you leave your room and return a few hours before check out be aware the cleaning staff may be in the room and they will not be very polite. Asking for ID, not to mess up the room or frown on the use of...More

Review collected in partnership with Hilton Garden Inn
Thank U8486PHkevins
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded May 10, 2017

Dear Kevin, Thank you for allowing me the opportunity to make things right regarding the experience you had during your stay with us. It was a pleasure speaking with you today as your comments will be used as a learning tool for our staff members...More

Reviewed May 1, 2017

Great staff and nice hotel but the xtras are to be desired. Your charged, at an expensive rate, for breakfast. You have to pay for internet, since the complementary is really bad. The bedding and pillows are much to be desired. If it was not...More

Review collected in partnership with Hilton Garden Inn
Thank jamesjK9461IP
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded May 2, 2017

Dear James, thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you found the staff to be great as well as a nice hotel. We sincerely appreciate your feedback regarding our...More

Reviewed April 18, 2017

There were 68 teens for the Columbia Basin College jazz competition. Even though they normally don't serve breakfast until 7:00am on the weekends they did a special buffet for our kids. They were very accommodating and I highly recommend this hotel. My room was spacious...More

Review collected in partnership with Hilton Garden Inn
Thank allexias
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded April 20, 2017

Thank you for taking a moment to share your experience. I am happy to hear that you found our hotel to be very accommodating and that you would highly recommend this hotel. I will share your wonderful comments with our staff members as I know...More

Reviewed April 18, 2017

Comfortable beds, nice decorating, friendly staff, nice amenities in room. I was with a group of people and didn't have a choice of where I stayed but this was a very nice place and I would definitely stay there again.More

Review collected in partnership with Hilton Garden Inn
Thank sueonthebeach
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded April 20, 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be friendly and the rooms to have nice amenities, comfortable beds and nice decorations. We look forward to welcoming you back to our hotel in...More

Reviewed April 17, 2017

Overall, it was a great stay. Amy and Victoria were AWESOME! I had emailed/faxed over the credit card info form ahead of time to ensure there wasn't any problem at check in. And there wasn't any problem when my sister and the kids checked in....More

Thank Koleta G
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded April 18, 2017

Dear Koleta, thank you for taking a moment to share your experience regarding your stay. I am very sorry about the confusion when your brother checked in and have shared your comments with the front desk staff so that we can learn and grow from...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$120 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"top floor facing field (opposite side of parking lot)"
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"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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