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Hilton Garden Inn Tri-Cities/Kennewick

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Hilton Garden Inn Tri-Cities\/Kennewick
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457 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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Showing 454: English reviews
Cody, Wyoming
Reviewed 1 May 2016

I often travel to the trip-cities area for business and always stay at the Kennewick HGI. The hotel is conveniently located, the staff is friendly and helpful, the rooms are clean and comfy. You won't go wrong checking in to the Tr-Cities Kennewick HGI.

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Helpful?
Thank Jean P
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Jean, We are very happy to hear that you always have a good experience while staying at our hotel! At the Hilton Garden Inn, we promise to do whatever it takes to ensure you're satisfied. We look forward to welcoming you back to the hotel!

Yakima, Washington
Reviewed 30 April 2016

I ended up getting charged for having two additional Wi-Fi connected devices and both devices had issues connecting to the internet I couldn't even use the service and I was really upset that they charge me for it when the services on those devices didn't even work

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Helpful?
Thank Amanda C
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Amanda, It was a pleasure speaking with you yesterday and am happy that I was able to help assist you with the internet charges that you were unable to use. We thank you for bringing this issue to our attention so that we can make it right. We hope you will consider staying us again in the future if...

Sunnyside, Washington
Reviewed 30 April 2016

Stayed 2 nights for a work training. Room very nice very clean The hallway though, had a funky smell (Like arm pits) We also tried the pool and got tub. Nice Room had all the essentials. Complementary wifi was nice

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Helpful?
Thank Q8698PZdanielh
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and am happy to hear that your room was very clean. I am sorry that you experienced an issue with smell in our hallways, I will be bringing your comment to our Executive Housekeepers attention so that she...

gfsu
Reviewed 24 April 2016 via mobile

Good location near plenty to eat, great service at the desk both check in and out. The lobby and common area is clean updated and bright. However the room was not as updated, and felt a bit dated and could use a good refresh however it was clean. The stay was fine, the dated decor in the room made the...

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Helpful?
Thank gfsu
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found our location to be great as well as the service at the Front Desk. We sincerely appreciate your comments regarding our guest rooms as we are always looking for ways to improve our guest experience. We hope you will...

Tukwila, WA
Reviewed 21 April 2016

The lobby was beautiful and stylish. The bed was comfortable and the room and carpets looked clean. Staff offered us a quiet room away from a large group of traveling teens. It was greatly appreciated. We will definitely stay there again.

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Helpful?
Thank TukwilaTulip
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for sharing your wonderful comments regarding your stay. We look forward to welcoming you back to the hotel in the future!

larrythegspot
Reviewed 21 April 2016

easy to access from freeway. very clean rooms . comfortable beds . great front desk staff. have been staying at this hilton gardens for over six years have never been disappointed . it is not the cheapest hotel in the area but itis a nicer hotel then many

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Helpful?
Thank theggold
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience regarding your stay! I am happy to hear that you found our rooms, location and staff to be great. We thank you for your loyalty and we look forward to welcoming you back to the hotel in the future!

Boise, United States
Reviewed 19 April 2016

From start to finish this was the best hotel experience ever. I slept well the first night... that is unusual. The breakfast was excellent with faultless service. Was always greeted friendly by the front desk staff. I will be back next year.

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Helpful?
Thank Jeffery K
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel! We sincerely appreciate your feedback and am happy to hear that your stay was the best hotel experience you have had to date. I am also very happy to hear that you slept well the first night! I will share your wonderful comments...

Seattle, WA
Reviewed 18 April 2016

As you can tell by my reviews, I'm a pretty big fan of the Hilton family hotels. As a USA Track and Field member, we receive a great corporate discount and I can always count on the Hilton hotels to provide a quality hotel and excellent service. I was not disappointed on this visit to the Kennewick Hilton Garden Inn....

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Helpful?
Thank KatMommy
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Kat, Thank you for taking a moment of your time to share your experience regarding your stay. I am very sorry for the issue you experienced with the excessive noise during your stay and am happy that we were able to make things right for you the best that we could. We look forward to welcoming you back to...

Olympia, Washington
Reviewed 11 April 2016

I stay at Hilton garden inns several times a year. This location was as expected. Room was clean, price was competitive, made to order breakfast is great, free internet, the bar prices are ridiculous. A lot higher than most properties.

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Helpful?
Thank Shawn K
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Shawn, We sincerely appreciate your feedback regarding your stay. We thank you for your loyalty and am happy that you were able to enjoy many of our amenities that we have to offer. Your comments regarding our prices will help us as we are continually looking for ways to improve our guest experience. We look forward to welcoming you...

Seattle, Washington
Reviewed 11 April 2016

This is an excellent hotel for the price. It has a warm and inviting atmosphere, friendly, helpful staff, comfortable, clean rooms with everything you need, and a good restaurant and bar for when you want to have a quiet meal and drink with your friends.

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Helpful?
Thank Stephen M
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Stephen, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and am happy to hear that you had an overall great experience and that you were able to enjoy many of our amenities and as well our inviting atmosphere. We look forward to welcoming you back...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Region: United States > Washington > Tri-Cities > Kennewick
Price Range: $130 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Tri-Cities/Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room on 1st floor”
 of 5 bubbles WorldTravlr1974, 31 Aug 2016 | Read review
“a room away from the HVAC roof system that is near the pool”
  • view from window looking toward door
  • This is the noisy roof ventilation equipment I listened to all night
  • View through the screen of our room, slight view of indoor pool
  • Quiet shower with shower head set high enough for tall people
  • View of room (double queen) as seen from door
 of 5 bubbles Cherthejoy, 1 Jun 2016 | Read review
“I liked the rooms facing the empty field behind the property, seems quieter.”
 of 5 bubbles Hunaryson, 4 May 2016 | Read review
“Rooms facing the pool had unit noise”
 of 5 bubbles Micheka5, 3 May 2016 | Read review
“This is a family friendly hotel, so if noise is factor, I'd book a top floor room.”
 of 5 bubbles KatMommy, 18 Apr 2016 | Read review
5 of 5
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