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Quality Inn Kent

258 reviews
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Traveller (44)
Room & Suite (26)
Dining (4)
Overview
  • Excellent10%
  • Very good22%
  • Average15%
  • Poor14%
  • Terrible39%
Travellers talk about
“hotel offer”(3 reviews)
“sausage”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Quality Inn Kent
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)Write a Review
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56
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37
96
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28
56
38
37
96
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1 - 5 of 255 reviews
Reviewed 3 days ago via mobile

I went to stay at this hotel because of the online reviews and I’m glad that we got to stay here! The staff were very friendly; the room was bigger than expected; and breakfast was not bad either. One input for me would be to...More

Thank robert b
Reviewed 1 week ago

Located not far from I-5, it's somewhat convenient, but it's far from desirable. It's an old hotel. The hallways are dingy looking. One stairwell had trash in it. Although the sign says no smoking within 25 feet of entrance, some guests are often smoking right...More

Thank wjohnt245
Response from qualityinnkentwa, Webmaster/ at Quality Inn KentResponded 1 week ago

Dear Guest, Thank you for choosing Quality Inn Kent and for sharing your experience. It is regrettable that your stay did not turn out as expected. Management and desk staff was reminded of their responsibility to see to it that our valued guests remember to...More

Reviewed 4 weeks ago via mobile

Do not stay here unless you want to be eaten alive by bed bugs. I honestly can't complain about the stay other than the bed bug bites and the way it was handled but that is enough for me - hence the 1 star. I...More

Thank Sara E
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 4 weeks ago

Dear Sara, We are terribly sorry for the experience you had while staying with us. Your review does not reflect the standards that we believe in and we encourage you to contact us if you have not yet heard back already. We are taking the...More

Reviewed 6 December 2017

While waiting in the lobby, I witnessed the horrible front desk staff treat a family, with a two-year-old, and infant, and one other child horribly. Even though their hotel stay was prepaid, they were turned away from the hotel. If this is the way they...More

1  Thank Roberta W
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 8 December 2017

Dear Roberta, Thank you for notifying us of the incident that you witnessed in our lobby. We deeply regret any perceived prejudice from members of our staff, as it is our hotel's goal to treat all our guests with the same hospitality, respect, and professionalism...More

Reviewed 3 December 2017 via mobile

This hotel is the NOT the nicest looking (outside/inside) compared to others within a 2 mile radius. The building is outdated, there's trash all around the property, and the class level of some guests is that of vagrants. The property leaves you feeling like you...More

1  Thank KarmaKate75
Response from FrontDesk_GM, General Manager at Quality Inn KentResponded 5 December 2017

We are saddened to read your feedback, particularly with regards to your comments about other guests. We are not in the practice of discriminating who deserves hospitality with us and are sorry that not all of our guests were up to your standards. We also...More

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About
Amenities
Top amenities
Free Parking
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$61 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (44)
Room & Suite (26)
Dining (4)
Hotel & Grounds (42)
Bathroom (2)
Questions & Answers
Ask a question
alysonrompel
10 June 2017|
AnswerShow all 3 answers
Response from Crisp24 | Reviewed this property |
Yes, the policy is that upon check in, they require a $100 deposit either in cash or on a card. My advice would be to go elsewhere. This is an absurd policy, and once you see the actual hotel, you'll agree it's a rip off.
2
Votes
Room Tips
"Choose a top floor room away from the stairwell."
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"Avoid this hotel as it discriminates against persons of color"
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"Stay away from Quality Inn"
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"Everything is excellent. This is best hotel mid scale hotel I would stay for this price rate. You will not..."
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