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Holiday Inn Express Hotel & Suites Lacey

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#3 of 8 Hotels in Lacey
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Lacey
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156 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 2 weeks ago via mobile

I am a GM of a full service property. While spending the entire day at Virginia Mason hospital to find out the next step for my brothers journey with his cancer treatment we needed to stay an additional night to recover from so much testing. I went to my IHG app to book an employee rate at Holiday Inn Express...

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Helpful?
Thank Wanda R
Saint Cloud, Minnesota
Reviewed 4 weeks ago via mobile

The pool was amazingly warm. The staff were all super friendly and welcoming. Even gave us bottles of water at chexk out. Room and public areas were neat and clean. Breakfast was your typical hotel breakfast.

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Helpful?
Thank JSJ56303
Lakewood, Washington
Reviewed 18 February 2017

these ppl who work here said i was smoking in the room wich i was not .. i am a med mmj pat but was not smoking in the room.. so i asked for a refund and found a much better room and a much better price at a much better hotel .. where the workers are all nice and...

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Helpful?
Thank donnacU1023FO
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Hi donnacU1023FO, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay...

Bellevue, Washington
Reviewed 9 February 2017

I stayed on the second floor with 2 queen beds. Everything is clean and ship-shape. Not the most modern furniture, but the mattress is firm and no swag - so for me it is perfect. I'd say if you are going to be in Olympia on business or driving down the highway, this is a great option! You'll sleep well...

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Thank leftie9
Reviewed 9 February 2017 via mobile

I always stay at the Lacey, WA, Holiday Inn Express when I work in the Olympia area. Everything is EXCELLENT … especially the front desk customer service! Friendly, hospitable and helpful. The rooms are always the same - fresh smell, clean & comfortable! I appreciate the shower head :) Breakfast is always great!

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Thank Ken R
Bel Air, Maryland, United States
Reviewed 25 January 2017 via mobile

A routine 2 night stay for work was made wonderful with easy and friendly check in after a long trip. The front desk staff was great throughout, always offering a hand. I needed to stay after check in for a little office time in the lobby and they could not have been more kind. Baldina, the lovely staff person in...

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Thank Parissa S
Selah, Washington
Reviewed 22 January 2017 via mobile

It is easy to get if you are traveling north on Interstate 5. I spent 10 days here for work. Normal free breakfast and staff was friendly. There is a bit of traffic noise on east side of building. No issues or complaints. They have a Small workout room and pool.

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Thank DrBeerz
Reviewed 7 January 2017 via mobile

This is a typical Holiday Inn Express. Breakfast was good and the staff person was right on top of keeping things stocked. The pillow cases were labeled "soft" and "firm," so as someone who likes a firm pillow between my knees, I thought my prayers were answered. Unfortunately, there wasn't enough of a noticeable difference for my comfort. Somebody had...

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Helpful?
Thank Wspmf1
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Wspmf1, Greetings from the Holiday Inn Express Hotel & Suites Lacey, WA! Thank you for contacting us about your experience at our hotel. I am sorry to learn that you encountered inconveniences because of upkeep of your room. On the other hand, I'm glad to know that you found the breakfast option to your liking. IHG cares about your...

Spokane, Washington
Reviewed 13 December 2016 via mobile

This is the only hotel that I have stayed at that offers complimentary beer, wine and appetizers in the evening Monday thru Thursday. Plus, the property is clean and well staffed. I will definitely stay here again. Thanks.

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Helpful?
Thank Mandy199013
Jeetu C, General Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Mandy199013, I am thrilled that you had the opportunity to enjoy our evening reception! We appreciate you taking time to review our hotel; it means so much to us. Please come back anytime!

Reviewed 3 December 2016 via mobile

My wife, son, and I stayed and enjoyed the facility. The room was very big and clean. The breakfast has a nice variety of foods. The only disappointment was no hot tub and the pool was a little cold for us. The staff is very friendly and helpful.

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Helpful?
Thank Robb L
Jeetu C, General Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Robb L, We are truly thankful that you and your family enjoyed your stay with at our hotel. I am pleased to say that we have a very hard working housekeeping staff that we are quite proud of. I will have maintenance check the temperature of the pool to verify that it is within the proper range and if...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our Olympia-Lacey, Washington hotel is convenient to the Washington State Capitol. Ideally located in Lacey, the recently opened Holiday Inn Express Hotel & Suites is 100% non-smoking and is convenient to the Olympia area and just five miles from the Washington State Capitol. It is perfect for travelers looking for a hotel in the Lacey and Olympia area. Families will enjoy staying at our Lacey hotel while they explore everything the Olympia area has to offer. If you love the outdoors, you can take a short trip to numerous parks in the Olympia area. History buffs can enjoy touring Washington's State Capitol and State Capitol Museum. Our Olympia hotel is also near St. Martin's University and Evergreen State College, as well as Fort Lewis Army Base and McChord Air Force Base. Our Lacey, Washington hotel is perfect for business travelers, with convenient access to Intel, State Farm Insurance, Georgia-Pacific Corporation and Washington state government offices. During your stay, you can surf the web on free high-speed Internet access, enjoy a swim in our heated, indoor pool or work out in the fitness center. Every morning, you can start your day with the free Express Start hot breakfast bar with our signature cinnamon rolls and other hot items. Check out our great Olympia-Lacey hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lacey

Address: 4460 3rd Ave SE, Lacey, WA 98503-1021
Region: United States > Washington > Lacey
Price Range: $139 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lacey 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Lacey
Holiday Inn Lacey
Lacey Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lacey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is right on top of 3rd street which is a very busy street. However it is a business area, so at night it is practically deserted.”
 of 5 bubbles leftie9, 9 Feb 2017 | Read review
“Get a top floor room or leave a note for the guests in the room above you to tread lightly !! :o)”
 of 5 bubbles scrufgrove, 8 Oct 2016 | Read review
“If the room door is locked from the inside, the door won't unlock with the key card from the outside.”
 of 5 bubbles brookezc, 25 Apr 2016 | Read review
“Go even #s - side away from the highway is quieter”
 of 5 bubbles BMSIII, 17 Dec 2015 | Read review
“ask for a room on the 4th (top) floor on the side away from the Interstate! ... although don't be surprised if you don't get it.”
 of 5 bubbles unixwiz, 16 Oct 2015 | Read review
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