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Comfort Suites Moses Lake

331 reviews
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Traveller (17)
Room & Suite (18)
Dining (3)
Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(47 reviews)
“eggs”(21 reviews)
“in town”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (331)Write a Review
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LanguageEnglish
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17
4
6
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All reviewsfront deskeggsin towngrant countyhot tubgreat roomscookiesgreat staybusiness centerair conditionerbusiness tripnewer hotelwould definitely stay here againfast foodnext morningplace to staysitting area
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1 - 5 of 328 reviews
Reviewed 3 weeks ago

Excellent customer service. Offered warm soup on a cold snowy day upon arrival. Nice touch. Got to my room and about a half hour later, I received a call from the front desk asking how the room was to my satisfaction and did I need...More

1  Thank rosemary979
Response from FrontDesk_GM, General Manager at Comfort Suites Moses LakeResponded 3 weeks ago

Thank you for stopping by! We are so happy to read that our friendly and welcoming service spirit made a difference for you. It is our goal to help every guest feel right at home and we are honored to be recognized. We're delighted that...More

Reviewed 16 January 2018

I come to this hotel once a month for business and stay three nights. There was a issue with my reservation, however the staff was able to get me a room anyways!! Then they made sure all my reservations were in and sent me conformation....More

2  Thank Lena7150
Response from FrontDesk_GM, General Manager at Comfort Suites Moses LakeResponded 17 January 2018

Dear Lena, Returning guests pay us the greatest compliment by continuing to choose Comfort Suites Moses Lake. It makes us happy to know that our team was able to work out any issue with your reservation. We apologize for any inconvenience. We work diligently to...More

Reviewed 15 January 2018

Yesterday I had an unpleasant discussion with the desk manager of Comfort Inn & Suites in Moses Lake who told me she could not take our reservation because we live within a 50 mile radius of the hotel. She was rude and lacked compassion. We...More

Thank Kathryn J
Response from FrontDesk_GM, General Manager at Comfort Suites Moses LakeResponded 17 January 2018

Dear Kathryn, Please let us start by apologizing for the recent issue and miscommunication that you experienced when you attempted to stay with us recently. You are correct, that we have a policy that prevents us from renting rooms under most circumstances to locals who...More

Reviewed 9 January 2018

Exercise Room needs updated for function (broken seat) and safety. Dumb Bells could be a great addition. The staff was attentive and responsive. Property was clean and breakfast was convenient and tasty.More

2  Thank mark_l_stump
Response from FrontDesk_GM, General Manager at Comfort Suites Moses LakeResponded 10 January 2018

Dear Mark, It was a pleasure having you as a guest recently at the Comfort Suites Moses Lake and thank you for the positive review. Maintenance has been notified about the broken seat in the exercise room and your suggestion for the addition of dumbbells...More

Reviewed 3 January 2018

It was much larger than what my wife and I actually needed but it was a very quiet room, the bed was quite comfortable, the girl at the front desk was very friendly and polite and gave us all the information on breakfast for the...More

2  Thank sheldonb2018
Response from FrontDesk_GM, General Manager at Comfort Suites Moses LakeResponded 5 January 2018

Dear Sheldon, It's an honor to have earned your outstanding review of Comfort Suites Moses Lake! Our front desk attendant was delighted to provide a warm welcome and useful information. We're happy your spacious, comfortable accommodations were quiet as well. Being away from the bustle...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moses Lake
#1 Business Hotel in Moses Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$102 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Moses Lake
#1 Business Hotel in Moses Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
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Traveller (17)
Room & Suite (18)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Naomi H
31 March 2017|
AnswerShow all 2 answers
Response from Kim R | Property representative |
We have sealy posturepedic mattresses in every room.
0
Votes
triskele27
1 August 2014|
Answer
Response from Kim R | Property representative |
My apologies, yes, you can get a pet-free/feather free room. We look forward to your staying with us!
2
Votes
Room Tips
"We always prefer the top floor"
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"Top room far away from the ice machine and elevator."
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"They have music by the elevator so I would ask for a room at least a couple of doors away."
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"Price was reasonable considering it also offered breakfast."
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