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Quality Inn

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141 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Cincinnati, Ohio
Reviewed 21 August 2016 via mobile

I guess I didn't expect a lot from this hotel because I had already read the other travelers reviews. But I was hoping for a good nights sleep. The room was very noisy from traffic ,and trains. The parking lot is tiny. The room didn't smell clean. We paid way too much for the room.

Thank val s
Reviewed 29 July 2016

Yes it's located 100m from the i5, no it's not taj mahal, but for the price paid it served the purpose nicely. Hbo on the telly was a plus. Running out of decaf coffee at breakfast is a minus. Less said bout the food at brekky" it's egg, James, but NOT as we know it" , sums it up. Sugary...

1Thank r s
Reviewed 5 July 2016

Checked in Friday 7/1/16. The pics of the hotel rooms are not accurate. We received 2 run down rooms, one had a broken light in the bathroom and they were not cleaned well, they had hair all over the chairs. Carpeting was old and disgusting. Beds were comfy and staff was friendly but the hotel interior is pretty disgusting. Pool...

Thank Darby B
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Darby, I apologize for your disappointing stay. It is unfortunate that we have not perfected consistancy when it comes to resetting the rooms so that each of our guests experiences the same quality service and standard that other receive. This review was discussed in our staff meeting and we strive to become better at making sure that every room...

Milton Keynes, United Kingdom
Reviewed 24 June 2016

We stayed in that Motel close to Highway 5 south and the railway . First we had to change rooms, as their were water coming down from the ceiling, than the room was very noisy, you could hear the train the whole night and the car rushing down Highway 5

Thank evdg2014
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience with us. Although we are sad to hear of your poor stay with us, we are excited to share some news rergarding renovations and improvements to the rooms that will enhance the environment of the room and hotel overall. In regards to the train noise, we are working with the...

Farmington Hills, Michigan
Reviewed 23 June 2016 via mobile

My mother and I stayed here with my two young children while visiting family. I will start off by saying I am more of a Marriott hotel or nicer type gal but I did go in with a open mind on the fact this would not be the same level of quality. Staff was very friendly, there is a computer...

1Thank JLK41811
QualityInn_GM083, General Manager at Quality Inn, responded to this review

We appreciate your review and thank you for your time. Although we have no yet reached the standards of Marriott, we are making many changes in room improvements with new carpets, bedding, and overall improvements. Should you be in the area again we would be happy to hosting your stay and sharing a better experience with you.

Frederick, Colorado
Reviewed 21 June 2016 via mobile

We checked in a little late but the front desk staff was friendly, helpful & efficient. My husband is a light sleeper so we always request a top floor. They said that they were very full but to accommodate our request they upgraded our room to a suite at no extra charge. It was a maintenance nightmare: -The toilet in...

Thank Pam C
QualityInn_GM083, General Manager at Quality Inn, responded to this review

We are truly embarrassed to hear of your poor experience with us. This review has been discusssed numerously with management team members and our new maintenance personnel. Since this review we've been going through new preventetive maintenance plans and executing them. We will also be executing renovations early this year to improve the rooms. Please let us know when you're...

Harpers Ferry, West Virginia
Reviewed 18 June 2016 via mobile

Comfortable beds, fluffy pillows, soft towels, great breakfast, friendly staff, quiet, close to Walmart for all those things you forgot. A great beginning point for the cascades. Only reason for not giving it a 5 is that it needs updating.

Thank Margaret D
Reviewed 18 June 2016

Had to stay at hotel that accepted my companies Credit Card. First two day NO HOT WATER or fridge in room called and visited front desk nothing. The 3 day called male clerk handled my problem and offered to move me to a different room also due to noise. Hotel is older and in need of a face lift it...

Thank Paul L
QualityInn_GM083, General Manager at Quality Inn, responded to this review

Hello Paul, Thank you for taking the time to let us know about your stay. After checking our records, I found that you were with us when our water heater was being replaced. I apologize for not informing you while here. We agree that the hotel is in need of a face lift and have thus made plans for updates...

Reviewed 30 May 2016 via mobile

The man who checked me into my room was very friendly and this hotel can truly say they are pet friendly. The encounters I've had with other members of this hotel have equally been just as friendly. They worked with me on providing me a discounted rate for an unknown extended stay while my husband is recovering in the hospital...

Thank Amanda M
Friday Harbor, Washington
Reviewed 22 May 2016

I've stayed a most of the hotels in the Mt. Vernon/Burlington area, and the Quality Inn stands out among the crowd. There are cheaper hotels (beware all-night train whistles at Cocusa, run-down Days Inn), but if you want a good hotel at a reasonable price, the Quality Inn is your best option. The Quality Inn has a lot going for...

1Thank rnbnut

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 1910 Freeway Dr, Mount Vernon, WA 98273
Region: United States > Washington > Mount Vernon
Price Range: $94 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 68
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Also Known As:
Quality Hotel Mount Vernon
Comfort Inn Mount Vernon
Quality Inn Mount Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Tucson, Arizona
9 months ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from freeway noise, if possible. Top floor.”
 of 5 bubbles MeBeTraveling, 18 Dec 2016 | Read review
“If you want a good room, pay extra to stay at Holiday Inn or Best Western.”
 of 5 bubbles 968darbyb, 5 Jul 2016 | Read review
“Requested 2nd floor for added security as rooms were outside access.”
 of 5 bubbles TwoForTheRoad8, 8 Apr 2016 | Read review
“No tip want to be able to come back without too much competition”
 of 5 bubbles plaza7, 27 Nov 2015 | Read review
“Make sure the rooms heating/AC works before you move in.”
 of 5 bubbles PinkSoxusa, 19 Jul 2015 | Read review
5 of 5