Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Peppertree Inn at Omak you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Peppertree Inn at Omak will stand out among other hotels in Omak,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Peppertree Inn at Omak will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We were on a long road trip and stayed here while on our way to North Cascades National Park. This Best Western was very nice. We had a spacious room that was clean and comfortable. Excellent breakfast. We got a great dinner recommendation from the desk clerk (Breadline Cafe).
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations lead, Owner at Best Western Plus Peppertree Inn At Omak
Responded Oct 23, 2024
Thank you for the feedback. We are so happy that you had an excellent stay at our property in Omak. We hope your travels bring you back this direction again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Peppertree Inn at Omak is our preferred choice of accommodations when in the area on business. The hotel is fairly new, well laid out, with all the typical amenities, plus some extras like a game room, with billiards tables. Due to Governor Apple Maggot Inslee's lockdown of Washington State, we were unable to use the pool or hot tub, but in the past both have been very clean and relaxing. The Staff was very friendly and helpful when we experienced a problem with the HVAC in our room, they promptly relocated us with minimum inconvenience to a new room directly across the hall from our old room. We experienced no bandwidth issues with the WiFi, and breakfast was good, served in a sanitary and professional manner. I recommend staying here if overnight in Omak WA.
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Review collected in partnership with Best Western
Date of stay: December 2020
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Mar 2, 2021
XxBrucexX, Thank you for letting us know about your stay with us. We appreciate your feedback and hope to see you again soon. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OmakGM, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Feb 9, 2020
IllyCoffeeDrinkers, Thank you for taking the time and writing a review about our hotel. We love hearing about guest experiences so that we can grow and achieve the highest level of customer service possible. We are so pleased that you had such a wonderful experience with us and we would love to have you experience more. We look forward to your future reservations. Have a great day. Jennifer Farmer
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The hotel is clean and staff are friendly. The continental breakfast was as good as it could be. We had issues with the A/C keeping the room cool. We had it set at 60° but it would automatically shut off at 69°. With the 100° weather we really couldn’t get fresh air in. The beds are pretty hard and the pillows aren’t great. The towels are very thin and rough. They will clean your room once every 5 days but you can place towels and garbage bags in the hall and they are supposed to refill your area. There was no bag placed in the garbage can and they left one clean bath towel and one hand towel for two people so we had to go get extra in the lobby. In future visits we will try to find different accommodations. I’m pretty disappointed.
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Date of stay: July 2024
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Trip type: Travelled with family
Room Tip:Â Make sure the amount of towels taken from a room are replaced. Upgrade A/C units to provide a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations lead, Owner at Best Western Plus Peppertree Inn At Omak
Responded Oct 23, 2024
So sorry to see that this stay seemed to be a "miss" on our behalf. We hope to see you again so that we have the opportunity to turn that around and exceed your expectations. Thank you.
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Stayed here for one night. Good thing it was quiet and comfortable. We were actually pleased about the latter as our room had a lovely view overlooking the highway. Breakfast was above average and served on real plates with real flatware.
But the clock in the room was unplugged (and moving the top-heavy night stand in order to plug it in was quite a challenge).
The conditioner dispenser in the shower was empty
Meanwhile the bath sink (which was actually located IN the room) was super-wobbly. As a result when you tried to turn the water on, it came so far forward it forced the water out of the sink and onto your feet.
Still, compared to the other places we saw in town, this might be your best option.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Sep 24, 2023
MongoSchwartz, Thank you for reviewing your stay with us. We appreciate your feedback and will address the conditioner with housekeeping and sink with maintenance. We hope to see you again soon. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1) our reservations were mishandled and it took me over 30 minutes on the phone and two departments to handle it today 2) you now charge an additional exorbitant fee if we want to get onto our room (which we are told is ready), only an hour before you stated check in time. 3) when I made the reservations I originally booked 4 nights. Later I realized I needed to arrive a day earlier. When I call to change my reservation to 5 nights, I was told that they couldn't change my existing reservation (it was still at least two weeks away) and that they would have to add a day by doing a new additional reservation. Ok fine if that's the only way your system will do it, I told him as long as we can stay in the same room. He told me yes 4) when I checked in I was told that me reservation was for just one night. I said check again, there should be another reservation for 4 more nights. She found it but told me that I would have to check in tomorrow morning for the additional nights ! I asked if we were going to be in the same room. She said she would check with her manager and let me know. Bree next morning I went to the front desk and she had to give me new room keys. But we did get to stay in the same room. Thank goodness for small favors. 5) we have not been given new towels or our beds made 6) your hot tub has been out of service for quite some time, according to your staff 7) your pancake machine is terrible and your coffee is undrinkable On a positive note, you front desk staff have been very friendly and helpful to the limitations and excessive charges they are forced to charge.
I would suggest some major training on your reservations system.
We are not likely to use a Bedt Western in the future if there is another option in the area.
Nor will we be recommending you.
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Date of stay: September 2024Trip type: Travelled with family
Room Tip:Â Ask questions because they will forget to tell you things, like you have to ask for room service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Needs to step up on cleaning and Food Handling rules. Beds were stained, coffee maker dirty, floors not clean, refrigerator was leaking and had mold in freezer section. Toilet paper was not a new role, chair was not wipeable. Breakfast staff did not wear gloves while handling food and food area.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded May 30, 2023
We apologize for not meeting your expectations. We appreciate your feedback and are working to improve. Thank you for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for one night, but was charged for two nights. I booked two rooms for the same night. I confirmed on checking in that my family and I were only there for the one night. Due to social distancing, we were encouraged to use express checkout. When we left the next morning, the front desk was busy with other guests and my granddaughter was delighted to return the keys for both rooms in the little key dropoff box. I received the receipts by email, extremely small print on my phone, thought the charge for both rooms looked right. Only when I looked at my credit card bill, did I see that they had charged me correctly for my daughter's room, but had charged me for two nights for my room. I called the hotel, expressed my unhappiness (not very pleasantly, I must confess), but their response was that I signed the receipt so it was my problem. Despite emails and phone messages, management did not contact me to discuss the problem. We will not stay here again.
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Date of stay: June 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Dec 7, 2020
We apologize for the inconvenience of the charges you received. If you have any additional concerns please let us know.
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An error while booking meant that I booked 2 rooms instead of 1. Despite asking for a refund as a goodwill gesture (the hotel wasn't full), management refused to do so. The hotel itself was fine and the room price would have been okay if I hadn't had to pay twice.
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Review collected in partnership with Best Western
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms are mainly clean with the bathrooms being the least and the bedding could use a wash a little more often. Staff is very friendly and accommodating with the exception of the individual that vacs the halls and bangs the door 2 or 3 times. The pool isn’t open during the week in which we found odd as there are many workers who would enjoy it after a hard day!! Overall good stay.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie Santillanes, Owner at Best Western Plus Peppertree Inn At Omak
Responded Jul 28, 2022
Thank you for the review. We appreciate you taking the time to let us know about your stay. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our hotel has a 24 hour cancelation policy and during black out dates that policy is subject to be different, of which we inform our guests when they make the reservation. If a guest is unable to cancel before the 24 hours we do have to charge for the stay. Typically it is only for that first night of the stay. If it is a blackout date then it can be different.
If you have more questions please feel free to call the hotel directly at 509-422-2088.
Thank you,
Jennifer Farmer
Assistant Manager
There are more places to choose from in the Omak area.
PRICE RANGE
C$210 - C$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western omak, omak best western
LOCATION
United StatesWashingtonOmak
NUMBER OF ROOMS
117
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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