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All reviewscookiesfront deskparking lotgreat place to staypool areaevery morningclean hotelwould stay here againfree coffeenice breakfasthot breakfastup to datebed was comfortablenice stayfreewayelevatorhousekeeping
Clean room. Comfy bed. Funky location with no view, but close to a bunch of restaurants. Typical HIE breakfast. Friendly staff with quick and efficient check in. Free wifi and morning newspaper. Grade level parking in front of the building.More
Response from Steven D, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 1 week ago
Thank you for the feedback about your stay at Holiday Inn Express Puyallup. We wish we had a better view too but hopefully being close to restaurants and the mall made up for it a little bit. Our staff will love to hear the kind...More
We stayed at this location a couple times. Once in November and also December. Staff was always so friendly and willing to assist when needed. The facility is clean and the rooms were clean. Bed was comfy and the stay was nice. The breakfast is...More
Thank Karen T
Response from Steven D, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 12 January 2018
Thank you for your wonderful feedback! We take a lot of pride in providing great customer service and our housekeeping staff works very hard to keep the hotel clean and inviting. We appreciate you taking the time to acknowledge these details about your stay. We...More
I was very impressed with the cleanliness of our room. Housekeeping even changed my pillowcase after the first night. Beds were super comfy. Loved the bath and body works lotion and shampoo. Location was convenient, but the freeway was very loud.
Typical mediocre holiday inn...More
Response from Tiara R, Supervisor at Holiday Inn Express Puyallup (Tacoma Area)Responded 22 October 2017
Thank you so much for the wonderful review! We would absolutely love to have you back as our guest again in the future!
The hotel was easy to find and thanks to IHG making the reservation was a breeze. Check-in took all of about 60 seconds and the lady that checked me in was friendly and obviously very efficient. The room was very nice- with a nice comforter...More
Thank Greg R
Response from Tiara R, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 2 October 2017
Thank you so much for the wonderful review. It would be our pleasure to have you back as our guest in the future!!
We asked for a room away from the freeway and got one overlooking front parking lot. Room was clean and the AC blew nice and cold on a hot, smoky day. Had a fridge and Keurig in the room which was nice. Customer service was...More
Thank Laurie D
Response from Pablo N, Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 6 September 2017
Thank you so much for your feedback. We appriciate that you took he time to let us know how we are doing! I am sorry you received a room on the freeway side of the building. If you do stay with us again,...More