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All reviewscookiesfront deskparking lotgreat place to staypool areaevery morningclean hotelwould stay here againfree coffeenice breakfasthot breakfastup to datebed was comfortablenice stayfreewayelevatorhousekeeping
We stayed at this location a couple times. Once in November and also December. Staff was always so friendly and willing to assist when needed. The facility is clean and the rooms were clean. Bed was comfy and the stay was nice. The breakfast is...More
Thank Karen T
Response from Steven D, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 12 January 2018
Thank you for your wonderful feedback! We take a lot of pride in providing great customer service and our housekeeping staff works very hard to keep the hotel clean and inviting. We appreciate you taking the time to acknowledge these details about your stay. We...More
I was very impressed with the cleanliness of our room. Housekeeping even changed my pillowcase after the first night. Beds were super comfy. Loved the bath and body works lotion and shampoo. Location was convenient, but the freeway was very loud.
Typical mediocre holiday inn...More
Response from Tiara R, Supervisor at Holiday Inn Express Puyallup (Tacoma Area)Responded 22 October 2017
Thank you so much for the wonderful review! We would absolutely love to have you back as our guest again in the future!
The hotel was easy to find and thanks to IHG making the reservation was a breeze. Check-in took all of about 60 seconds and the lady that checked me in was friendly and obviously very efficient. The room was very nice- with a nice comforter...More
Thank Greg R
Response from Tiara R, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 2 October 2017
Thank you so much for the wonderful review. It would be our pleasure to have you back as our guest in the future!!
We asked for a room away from the freeway and got one overlooking front parking lot. Room was clean and the AC blew nice and cold on a hot, smoky day. Had a fridge and Keurig in the room which was nice. Customer service was...More
Thank Laurie D
Response from Pablo N, Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 6 September 2017
Thank you so much for your feedback. We appriciate that you took he time to let us know how we are doing! I am sorry you received a room on the freeway side of the building. If you do stay with us again,...More
Stayed here for three nights. Room is large but smelled like cleaner (which may be a good thing or bad thing - maybe it shows they really clean the rooms, or maybe the people before us really had a problem!). Breakfast was just ok -...More
Response from Pablo N, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 6 August 2017
Dear Mr. Jason,
Thank you for being honest and letting us know about your experience, your feedback means a lot to the overall success of the hotel. I am disappointed to hear your stay was just ok and hope you give us another opportunity to...More