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Hampton Inn & Suites Puyallup

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1515 S Meridian, Puyallup, WA 98371-7501
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (87)
Room & Suite (66)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-03-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Puyallup
Updated 21-03-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Puyallup
Location
Cleanliness
Service
Value

Finding an ideal hotel in Puyallup does not have to be difficult. Welcome to Hampton Inn & Suites Puyallup, a nice option for travellers like you.

Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.

The property also features a pool and free breakfast to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.

Puyallup has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Happy Teriyaki, Ayothaya Thai Cuisine, and Bangkok Thai Restaurant, which are serving up some great dishes.

Puyallup is also known for some great parks, including Pioneer Park, Bradley Lake Park, and Kiwanis Kids Spray Park, which are not too far from Hampton Inn & Suites Puyallup.

Hampton Inn & Suites Puyallup looks forward to welcoming you on your visit to Puyallup.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Business Centre with Internet Access
Meeting rooms
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Convenience store
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
812Reviews5Q+A74Room tips
Traveller rating
  • 498
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  • 29
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Popular mentions
Ralph C wrote a review Jan. 2021
Madison, Alabama6 contributions1 helpful vote
11-night stay made great by an excellent staff. My diamond status was honored by an upgrade to a Studio. Room was clean and in great repair. All of the staff were courteous and helpful in every way. Anna cheerfully served by breakfast every morning and went out of the way to insure I was satisfied.
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Date of stay: January 2021Trip type: Travelled on business
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BurnoutBrown wrote a review Nov. 2020
Puyallup, Washington10 contributions4 helpful votes
Hilton touts their clean stay and the clean stay stickers on the doors. OK, but when the hair dryer has LONG HAIRS hanging off of it, I question how detailed the room cleanings are. Rooms are dated and in need up updating. Shower head needs to be replaced. For our purposes the room was adequate, but will stay at the Marriott across the street.
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Date of stay: November 2020
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The_Wanderer1992 wrote a review Sep. 2020
Columbia, Maryland1,328 contributions216 helpful votes
My husband and I stayed here for two nights. The price was decent for a Hampton Inn. The bed was super comfortable. The shower head needed to be replaced. This hotel is right down the road from the Washington State Fair. It's about 30 mile drive to the airport from the hotel. A number of restaurants and stores are nearby. We slept badly the night before as we could hear people talking at 3-4 am. We are not sure if it was TV or something, but we were happy that the noise was gone the second night. The room had a sticker before you walk in telling you that it was cleaned due to Covid. They have a breakfast in the morning with a small menu where they serve you. Since we were not able to make it to breakfast the second morning due to having to go to the airport, they gave us a bag with breakfast foods and water in it.
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Date of stay: September 2020
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Response from Jaimille Leavitt, Sales at Hampton Inn & Suites Puyallup
Responded Sep. 15, 2020
Thank you for taking the time to share your experience. We appreciate you! We are happy that you had a good experience. We take the health of our guests and staff very seriously and appreciate that you noticed our efforts. I've shared your comments with our staff to address the shower head. We hope to see you again soon.
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Wilson C wrote a review Jul. 2020
Foster City3 contributions3 helpful votes
If I could give Hampton Inn & Suites Puyallup a negative 5-star rating here, not even a 1-star rating, I would. The experience was all bad and there were way too many problems, many of which could have been avoided by the hotel staff. This hotel is definitely not worth staying unless you want the same aggravation like mine. This review is long but definitely worth reading. Details are as follows. The biggest problem was (and still is a problem at the time of writing this review) that the hotel overcharged me during checkout and worse yet, did not bother or care to make it right for the customer. When I made the reservation online via my Hilton Honors account, I was offered the long weekend rate where one night would be charged at half the rate (50% discounted). This lower rate was confirmed in writing by email and confirmed again when I checked in with the staff person at the hotel front desk on the first day of stay. After staying for 4 nights, it was time to check out. I had to check out early in the morning at 5 am to catch an early flight at the airport. I first walked up to the front desk to attempt to check out in person. No one was there and the door behind the front counter was closed. I thought to myself that if I waved my arms in front of the two security cameras, they would see me waiting (and there was no desk bell to ring by the way). I waved my arms and jumped a few times for 5 minutes. No response and no one staff ever showed up at the front desk. Ok fine. I went back to my room and checked out on Hilton Honors mobile app, and got the folio receipt by email quickly. This was when I got the sticker shock. The hotel did not honor the Hilton Honors long weekend rate for one night and charged me for the full rate, again, even though the lower rate had been reconfirmed during check-in. I was confused and decided to walk to the front desk hoping to find a person to speak to. Again, no one was there and I waved my arms again. This time, after a few minutes, a staff person showed up and I started explaining how I was overcharged and showed her proof of the lower rate in the email confirmation on my phone. Shockingly, she did not care a bit about the problem. Her exact responses after I tried to address the problem politely and persistently in a few different ways were (i) you did not talk to me when you made the reservation; you did it with Hilton Honors, (ii) you did not talk to me when you checked in here to confirm the lower rate; I don’t know who you talked to at the front desk, (iii) the charge was already made on your credit card. I can’t do (and like I said, I can’t do) anything in my system. I can’t, I can’t, I can’t, (iv) You did not check out in person with me. I can’t do anything if you don’t check out with me directly, (v) You have to contact Hilton Honors customer service. I can’t help you here. Oh my goodness, since when Hilton and its affiliated brands became so customer unfriendly and uncaring? I missed that memo. Lots and lots of “I can’t” responses during my conversation with her. I guess one thing they did care duly was about overcharing my credit card knowing I gave it to them to put on file. Bottom line for this first problem – Hampton Inn & Suites Puyallup was greedy to overcharge the hotel guest and the hotel was lazy and uncaring to make any efforts to make right by customer even though they had been notified of the problem with full evidence in writing and in person. The second problem was the hotel clearly failed to follow and comply with COVID-19 protection rules. The front desk staff did NOT wear a face mask during the entire conversation with me. I certainly wore a face mask to protect myself, but she did not. In addition, when I checked in on day 1 and went to the room. I started unpacking and wanted to store some bottled water in the mini-fridge in the room. Holy cow, there was a plastic container of leftover salad that had turned dark brown sitting inside the fridge. I did not know how that happened but guessed that the previous guest might have left behind the salad. This would have been no big deal, but at the outside of my room door, there was a big, bold blue signage claiming and certifying (or bragging) the room had been properly cleaned, sanitized, and safe to stay. Really? Should this sanitization marketing signage come with a leftover salad that had turned dark brown in the room? 20 minutes later after reporting the problem, a gentleman came and picked up the smelly salad from the fridge. Surprisingly, he only brought a garbage bag with him and did not clean or sanitize the inside of the mini-fridge. He just left the room after taking the disgusting salad away. No sanitization at all. I did not use the fridge during my entire stay. So much (or lack thereof) about claiming to be COVID-19 compliance. The third problem was the room being lack of sound insulation, not even basic insulation. I stayed at a so-called studio suite, which was an upgrade from the basic room. The street noise ¬– cars, trucks and motorcycles driving by, the conversation by other guests from the next room, and the stepping noise from the ceiling when the other guest was walking in the room above me – was so much and so ongoing. I wasn’t in the room during daytime doing my own business, but in the mornings and at night times, I was literally in the center of many sources of noise. I didn’t expect a completely quiet room, and some noise would be standard, but my goodness, where was the basic sound insulation? None is the right answer. There were other problems but relatively small compared to the above. There was no hand sanitizer anywhere in the public areas of the hotel, for example, except only in the elevator, but that’s it. Many guests weren’t wearing face masks throughout the hotel in the public areas. Needless to say, the experience was all bad and disappointing. I am still dealing with the hotel overcharge problem at the time of writing this review. I did call Hilton Honors customer service. After holding on the phone for 48 minutes, I could only laugh when they said they could not do anything and had to transfer me to the front desk of the hotel. Wow! What a great service to pass and kick a customer around like a football. Give him all the run-arounds and Hilton would be doing just fine. My next step is to file a dispute with my credit card company. At all cost, I will avoid all Hilton-branded hotels going forward. And so should you. Hilton today is not the same as the old good days Hilton. Their quality is totally down and out. Safe travels and stay healthy.
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Date of stay: July 2020
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2 Helpful votes
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Response from LORI CHANDLER, Guest Services / Front Office at Hampton Inn & Suites Puyallup
Responded Jul. 22, 2020
Thank you for taking the time out of your day to write such a detailed review. I will assure you that your comments will be shared to all as this is what we use for training tools here at our property. I would like to personally apologize for the unfortunate events during your stay. I have personally looked into your reservation. You are correct. It looks like you were overcharged on your stay as it should have been your long weekender rate. We did upgrade your stay complimentary to a suite as it looks like our system did not read the change as it should have. You should see a refund of this rate change within 3-7 business days. This is very disappointing to hear, we do take this matter seriously as well as Covid- 19 regulations. We hope you give us another chance to make it up to you. Thank you for your feedback and we hope you will come back and stay with us again.
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OCtraveler2018 wrote a review Mar. 2020
Orange County, California23 contributions30 helpful votes
We were in town for a youth hockey championship. The hotel was conveniently located near freeways, food choices and shopping. Although the rooms are showing wear and the walls are a bit thin, the staff more than made up for any of my gripes. Breakfast staff: Excellent/Friendly. Front Desk staff: Excellent Housekeeper: Excellent/Friendly. I would definitely stay again for similar travel.
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Date of stay: March 2020
1 Helpful vote
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Response from 00gc, General Manager at Hampton Inn & Suites Puyallup
Responded Mar. 11, 2020
Thank you for being our guest at Hampton Inn & Suites Tacoma/Puyallup while you were here to witness a youth hockey championship, and we appreciate your kind review. It is a pleasure to know that our ideal location with easy access to freeways, many dining options, great shopping, and other points of interest worked well for your plans. We are also delighted to read that you were thoroughly satisfied with our quality of service provided by our associates. Your compliments will be shared with our entire team for a job well done. We value your feedback and look forward to hosting you again on your next trip to Puyallup. Javier Victoriano General Manager
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PRICE RANGE
US$107 - US$214 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonPuyallup
NUMBER OF ROOMS
122
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Frequently Asked Questions about Hampton Inn & Suites Puyallup
Which popular attractions are close to Hampton Inn & Suites Puyallup?
Nearby attractions include Pioneer Park (1.4 km), Bradley Lake Park (1.7 km), and Puyallup Farmers Market (1.3 km).
What are some of the property amenities at Hampton Inn & Suites Puyallup?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Puyallup?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Puyallup?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Puyallup?
Conveniently located restaurants include Happy Donut, Crockett's Public House, and Bob's Burgers and Brew.
Are there opportunities to exercise at Hampton Inn & Suites Puyallup?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Puyallup?
Yes, laundry service and self serve laundry are offered to guests.
Does Hampton Inn & Suites Puyallup offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Puyallup?
Many travellers enjoy visiting W.W. Seymour Botanical Conservatory (14.9 km), Tacoma Armory (14.3 km), and Thea's Park (14.3 km).
Is Hampton Inn & Suites Puyallup accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.