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Shilo Inn Suites Hotel Richland

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Shilo Inn Suites Hotel Richland
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Mt Vernon, WA
Reviewed 3 weeks ago

The best thing about this hotel is that it is cheap and as they say, you get what you pay for. No elevators and lots of stairs and ramps. Rooms are so-so, a little smelly, and the staff nothing to brag about. It is old and hasn't been maintained very well. Beats a Motel 6 but not by much. The...

Thank Boppy3
Management response:

Thank you for your review. We are an older property, however, we are currently under renovation to update. We do provide a clean, safe environment for our guests and would appreciate further input from you in regards to what would make your family feel safer. Please feel free to call or email me directly with suggestions. Once again Thank you!...

Orem, Utah
Reviewed 5 December 2016 via mobile

Found this Shilo Inn to be priced right. Service was good. Room was clean and comfortable. Breakfast was good. Didn't take a swim as the pool looked pretty much like green slime. Overall our stay was good and we would stay here again.

Thank Stomper81
Management response:

Thank you very much for taking the time to review our hotel. I am very happy you were pleased with your stay. Just a short note though to let you know our pool is seasonal because it is outdoor, so the pool was closed during your recent visit. I look forward to seeing you on your next visit.

Mount Vernon, Washington
Reviewed 8 November 2016

In case you don't read the whole review, this hotel has no elevators, but lots of ramps to the first level rooms. I shared this room with three other ladies for only one night. An extra sink and mirror outside the bathroom was helpful. There was a kitchenette area with fridge, microwave, drawers and cupboards (this is why I said...

1Thank Judy P
Reviewed 7 October 2016

We were there for a wedding suppose to get a discount since we all stayed there we got ours at $59.00 and paid for our Granddaughters at $89.00 it was the room she had and she never asked for it, they just gave it to her. I never got a bill I paid for it when we checked in and...

Thank Maureen W
Boise, Idaho
Reviewed 3 October 2016

We happened upon the Shilo because the air conditioning at the Red Lion in Richland was broken. The Shilo is set back from a main street and so not so obvious a choice. As noted in other reviews, it does badly need a renovation. Worn carpets, older televisions, tired looking bed linen - all gives a drab impression. However, a...

2Thank Laura R
Maple Ridge
Reviewed 28 September 2016 via mobile

We were looking for an inexpensive place for one night during our drive down to Arizona. The tri-cities area was the right distance for us so gave this a try. Impressed as soon as I walked into the lobby. It looked nice but what got me was that the staff (3 of them) stopped what they were doing to greet...

2Thank Dawn P
washington state
Reviewed 23 September 2016

Overall I'm pleased with my stay here considering that I paid half of what other hotels were charging. With one BIG exception - there was a very noticeable hair on the bathtub. The maids should not have missed this in my opinion and it made me leary of how clean the sheets might be - tho they looked fine but...

1Thank morejourneystocome
Budapest, Hungary
Reviewed 6 September 2016

Price was reasonable but property is very old. Room was clean on first look but old carpet was sticky and bathrooms could be cleaner. Furniture was very old including the old tube TV. Pool area looks nice and clean but we did not have a time to use it. Location near the river is also nice. Women who serve us...

1Thank putnik84
Reviewed 5 September 2016 via mobile

This hotel is ok if you expect it to be like A motel 6. It was quite and bed was comfortable but that's it. Customer service sucks. Won't be staying again. And don't even bother with the free breakfast, it's not worth the aggravation because the restaurant sucks. They don't help you , don't even talk to you , and...

1Thank Julieta B
Reviewed 22 August 2016 via mobile

We held the primary night of our 45th high school reunion at the Shilo. The facility is very dated, the food was average-to-okay, the drink prices seemed a bit high for beer and wine or hard drinks, and the desserts were very basic. For the organizers of the reunion, the price was low and apparently the facility work with them...

1Thank Geoff H

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  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Shilo Inn Suites Hotel Richland

Address: 50 Comstock St, Richland, WA 99352-4413
Region: United States > Washington > Tri-Cities > Richland
Price Range: $107 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
Number of rooms: 150
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel Richland staff and other travellers.
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Questions? Get answers from Shilo Inn Suites Hotel Richland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Columbia River. No elevators.”
563judyp, 8 Nov 2016 | Read review
“Try to get a room on the riverside..very peaceful .”
I7691SSalanl, 20 Aug 2016 | Read review
“River view 2nd floor was nice for me.”
wacorbanaz, 11 Jul 2016 | Read review
“We enjoyed a great room on the 2nd floor overlooking the pool. Was great!”
771tanyal, 9 Jul 2016 | Read review
“Rooms on the south side are quiet.”
MaryF321, 27 Jun 2016 | Read review
5 of 5