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Shilo Inn Suites Hotel Richland

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181 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Albuquerque, New Mexico
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 May 2013

I go to Richland a fair bit for work and have stayed elsewhere. I keep going back to Shilo Inn. I find the people that work there to be very friendly. I like that there is a restaurant in the hotel that serves breakfast (don't forget your daily coupon) I like that the hotel is quiet, especially on the waterfront... More 

Helpful?
Thank poboi
Shilo I, General Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear poboi, Thank you very much for your comments. We appreciate all of our return regular guests as they have a special place in our hearts. Our goal is to provide an affordable, enjoyable comfortable stay for each and every guest. We appreciate your business and from all of our staff, we extend a big “thank you” Best regards, Ray... More 

Moscow, Idaho, USA!
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 April 2013

We stayed here one night while shopping in the area. Originally attracted by a $59.00 per night rate, I looked elsewhere when I found out my Saturday night stay would be $119, only to find that Shilo was the only one around that would accept pets. Nice area, nice view of the river, close to decent dining, but, like others... More 

Helpful?
Thank Bodeen72
San Diego, California
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2013

Windy night shakes the walls but great staff and breakfast. Good internet, older rooms but everything worked. Gazebo on the river - great sunrise. Location and price are big drivers and both were met.

Helpful?
Thank TC B
Seattle
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 April 2013

For a very reasonable price (lower than anything else in the area) we got a nice room overlooking the beautiful river. We went for a long walk on the river walk before dinner. Room is very clean and although a little dated in decor all was very nice: refrigerator, micro, movies, free wireless internet. We were very pleased -- we... More 

Helpful?
Thank sweeneyn14
Federal Way, Washington
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 February 2013

Older hotel that needs some updating. Rooms are small and heating unit was very noisy. The breakfast was great and the location is too. It was very nice to be right along the river-great place for a walk.The staff is wonderful.

Helpful?
Thank briachel
Shilo I, General Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear briachel, Thank you for taking the time to share your experience with us, many of our guests enjoy our central location right on the river. We care about each and every guest, and customer service is our staff’s top priority. Should you visit us again – please do not hesitate to let our staff know of any maintenance concerns... More 

Portland, Oregon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2013

we came to the hotel to check in and realized there was a gun show at the hotel. It felt a bit uncomfortable guys wondering around dressed in Camo and packing guns. Went to check in and this hotel still uses actual keys for the rooms. The room key just happen to be taken by the last guest which was... More 

Helpful?
Thank journeyman52
Shilo I, General Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear journeyman52, We are sorry that you felt uncomfortable with the Gun Show convention being held onsite and that our tv, keys and room accommodations did not meet your expectations. All of our guestrooms are inspected by our Head Housekeeper prior to being released for our overnight guests. We care about all of our guests experiences as cleanliness, customer service,... More 

Florence, OR
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2013 via mobile

Traveling across country and needed a place for the night. Found on Expedia but didn't book it, front desk quoted me a different price when I got there but when I mentioned Expedia she price matched it. Informed them I had service animal and they upgraded me to a bigger room on the first floor. Awesome! Room was huge and... More 

Helpful?
1 Thank Charoni
Vancouver, Washington
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 December 2012

This hotel has a great location but it is desperate need of an overhaul.the beds need replaced as does the decor it is very outdated and falling apart in many places. The staff though is fantastic. !!

Helpful?
Thank BA B
Spokane, Wa
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 November 2012

I got a good price at hotels.com for a last-minute stay, so the price was ok, but, wow, does this place need some help! The location on the river is awesome, but that's as far as it goes. The outside of the building is dated and has been neglected. The lobby is very nice, the pool area is clean, a... More 

Helpful?
Thank Spokane203
Corvallis
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 November 2012

Room was clean, quiet (end room near the river), food was warm and tasty, staff was friendly and helpful. This is a motor inn so there are no elevators but multiple ramps for the main floor. Parking lot lighting is bright.

Helpful?
Thank KandLand5

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Shilo Inn Suites Hotel Richland

Address: 50 Comstock St, Richland, WA 99352-4413
Region: United States > Washington > Tri-Cities > Richland
Price Range: $89 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
Number of rooms: 150
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel Richland staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Columbia River. No elevators.”
 of 5 bubbles 563judyp, 8 Nov 2016 | Read review
“Try to get a room on the riverside..very peaceful .”
 of 5 bubbles I7691SSalanl, 20 Aug 2016 | Read review
“River view 2nd floor was nice for me.”
 of 5 bubbles wacorbanaz, 11 Jul 2016 | Read review
“We enjoyed a great room on the 2nd floor overlooking the pool. Was great!”
 of 5 bubbles 771tanyal, 9 Jul 2016 | Read review
“Rooms on the south side are quiet.”
 of 5 bubbles MaryF321, 27 Jun 2016 | Read review
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