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TownePlace Suites Richland Columbia Point

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Room & Suite (19)
Traveller (29)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Dry Cleaning
Meeting Rooms
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Kitchenette
Non-Smoking Rooms
Microwave
Family Rooms
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Family
Business
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Location
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Getting there
Tri-Cities Airport10 km
Pendleton Airport70 km
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Reviews (118)
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117 results
Traveller rating
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49
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5
9
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LanguageEnglish
39
49
15
5
9
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1 - 5 of 117 reviews
Reviewed 4 weeks ago

First-class treatment for every guest here from every single staffer: Blake in Maintenance, who was putting in new cable boxes on TVs for the whole hotel but came right to our room to do ours next when we checked in… Brandy on the Front Desk...More

Date of stay: November 2018
Thank MMPJMH
Reviewed October 16, 2018

Normal TownePlace Suites with King Size bed, full size refrigerator, microwave, small stove, and dishwasher. Staff friendly. Room clean. Gym is typical for small hotel. Free breakfast is good....typical for TownPlace, Spring Hill or Fairfields.. Rooms closer to highway a little noisy, but traffic not...More

Date of stay: October 2018
Thank floridasquid
Response from Serena R, General Manager at TownePlace Suites Richland Columbia PointResponded October 19, 2018

Thank you so much for taking the time to submitt a review through Trip Advisor, your feedback is appreciated. I happy to hear that you enjoyed your stay, and I am sorry for the noise from the traffic. Next time you stay with us please...More

Reviewed October 10, 2018 via mobile

We stayed here on the first night of a road trip to the Southwest. The woman who checked us in was very friendly and went to some effort to find my wife a wine glass as our suite didn't have any (they really should considering...More

Date of stay: October 2018
Thank BlackberryBoy
Reviewed August 4, 2018

We reserved, via Marriott's website directly, a 2 bedroom suite that they indicated specifically as "2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: King, Sofa Bed." Since traveling with a teenager son and daughter, we were looking for accommodations with three beds and this...More

Date of stay: August 2018
Thank Melanie I
Response from Serena R, General Manager at TownePlace Suites Richland Columbia PointResponded August 4, 2018

Dear Melanie, Thank you for choosing to stay at the TownePlace Suites Richland Columbia Point and providing your honest feedback.. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I completely understand...More

Reviewed July 22, 2018 via mobile

After alerting the staff that I was not sure that my door was a locking correctly, I came back from a day of work only to find that the door has not been fixed. When I mentioned this to the front desk they said oh...More

Date of stay: July 2018
Thank Mark G
Response from Serena R, General Manager at TownePlace Suites Richland Columbia PointResponded July 23, 2018

Mark, I apologize that you feel we did not respond promptly, our intention was not to make you feel as though we did not care. Our guests safety and security is our number one priority and I can assure this was handled in-house. As for...More

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Jeannette M
September 28, 2018|
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Response from Melissa B | Reviewed this property |
We didn’t use outside transportation. That being said there is Uber and Lyft though :)
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Votes
Room Tips
"Go somewhere else if you want a good room. If you MUST stay here, call them directly to confirm the room is..."
113melaniei
Aug. 4, 2018
Read review
"Stay on the river side. Freeway on the other side but the noise did not bother us."
3616ng
Mar. 8, 2018
Read review
"Away from highway"
peakrangerinco
Dec. 26, 2017
Read review
"West end rooms are quieter. Highest floor eliminates heavy-footed upstairs neighbors. Call hotel to make..."
kerick5700
Aug. 8, 2017
Read review
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PRICE RANGE
US$90 - US$172 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonTri-CitiesRichland
NUMBER OF ROOMS
90
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