Ramada by Wyndham SeaTac Airport



About
Ramada by Wyndham SeaTac Airport is an excellent choice for travellers visiting SeaTac, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.
Ramada Inn & Suites Sea Tac Airport Hotel features 24 hour front desk and room service, to help make your stay more enjoyable. The property also boasts a pool and a restaurant. If you are driving to Seatac Ramada, free parking is available.
If you like Italian restaurants, Seatac Ramada is conveniently located near Galliano's Cucina, Pallino at Seatac Airport, and Sbarro.
If you are interested in exploring SeaTac, check out a garden, such as Highline SeaTac Botanical Gardens.
Enjoy your stay in SeaTac!
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I’ve also been reading from several guests on here about the deplorable way that the front desk staff treat their guests. My question to those at Ramada central who read these reviews. I’m surprised that with the decent reputation most of your other hotels around the nation have, that you’d even allow this to happen to paying guests ONE TIME without taking proper action and REMOVE those who’d tarnish the name of Ramada! Do you condone such actions? People reading these reviews are going to tell others and this place will eventually be black listed by the unruly actions of those people at the desk who don’t care at all about the comfort and satisfaction of their guests. For my party, this is the first and last time we will stay here. Thankfully the management didn’t treat us too badly and good thing for them they didn’t. I would suggest considering a good overhaul of this place. In a neighborhood like this, your guests do not want to travel out beyond the confines of this property to find good food sources. The price for the service etc overall was too high. This is my opinion.I know most all would agree
I was in an unfamiliar airport, so I called the hotel lobby for the shuttle. Her unpleasantness should have been my first clue, but I let it go. The shuttle arrived and the seats were stained and not all of the seat belts worked, this should have been my second clue (although the driver was pleasant), but I was cold, tired and hungry.
The front desk receptionist was not hospitable when I arrived, the lobby and elevators were dirty, and when I asked how early the shuttle left in the morning, she just pointed to the gross dirty signs that are scotch taped to the counter. All that and the plexiglass that extends to about two inches from the desk makes you feel as though you are in a pay by the hour establishment. Exhausted, I grabbed a bite to eat and a beer (as they don't have cocktails) from the hotel lobby restaurant then headed to my room.
I walked down the hall to my non-smoking room through a haze of pot smoke and past the person just standing in the hall looking my way. The room was shabby, but the bed seemed okay. The next morning, I needed to check out early to catch the first flight out and couldn't find somebody at the front desk to give me a receipt, even after calling the front desk multiple times trying to get somebody's attention. Finally, the shuttle driver got somebody from the office, literally the office was only 5 feet away from me and the ringing phone, to come assist. Thankfully, I only needed the room for 6 hours; I am happy to be home.
What then proceed from this was an utter disgrace - our room had been given away as we were classified as ‘no shows’ and there was no room for us (again to reiterate we had already paid for this room). No apologies for this or willingness to try and help, just blame from staff to us that their system had no notice of our late check in, and it was our fault which then proceeded into an argument in which we had to ask the staff members numerous times to watch their tone, and one of the members of staff had to be held back by another member of staff as she could clearly not control the situation.
We then asked for a solution where one of the checked out rooms that morning could quickly be cleaned and made available to which the response was ‘would you like to go and clean the room yourself’. We then asked for the individuals names so we could call head office to which they refused.
The staff unwillingness to even empathise or acknowledge meant we had no choice but to leave the hotel and return to SeaTac airport and wait for 8 hours despite booking a hotel we couldn’t access.
Whilst I would never would wish this upon anyone, I would not be upset to discover if the two individuals had been sacked from their position due to completely unprofesssional, borderline ghetto behaviour - I am very confident we were neither the first or will be the last to receive such treatment.
Absolute joke of a hotel, and even more of a joke were the two women behind the front desk.
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