SureStay Plus by Best Western SeaTac Airport

SureStay Plus by Best Western SeaTac Airport

Traveller (43)
Room & Suite (33)
Dining (4)

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Avg. C$127 /night, 2/8 - 2/9
C$163
per night
C$144
per night
C$124
per night

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About

#23 of 38 hotels in SeaTac
3.9 of 5 bubbles
Location
3.4 of 5 bubbles
Rooms
3.6 of 5 bubbles
Value
3.8 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.6 of 5 bubbles
Sleep Quality
Asian-owned, Women-owned
Tripadvisor allows businesses to update and manage their attributes and details, but does not verify the accuracy of this information.
At the SureStay Plus By Best Western Seatac Airport in Seatac, WA, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Secured parking
Public wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Seating area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Arabic, Chinese and 3 more
Hotel links

Location

19260 28th Ave S, SeaTac, WA 98188-5121
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Seattle-Tacoma Intl Airport
2.6 km•
See all flights
Boeing Field Intl Airport
11.1 km•
See all flights
3.0
3.0 of 5 bubbles87 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The SureStay Plus by Best Western SeaTac Airport offers a mix of experiences. Guests commend the professional staff and the hotel's cleanliness, noting particularly fresh and quiet rooms. However, the reliability of the airport shuttle service and front desk assistance sometimes falls short of expectations. While the location is praised for its convenience to transportation and highways, some guests face challenges finding the hotel. Amenities like secure parking and free shuttle service are appreciated, though the breakfast and parking situation have drawn criticism. Opinions on value vary, with reasonable pricing offset by concerns over bed quality and overall experience.
Location
Convenient
Atmosphere
Uninviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
cwalter2022 wrote a review Jun 2024
3.0 of 5 bubbles
At the time when we made the reservation, this location was the cheaper of the 3 Best Westerns in the immediate area. So we chose this one. Upon arrival, we found the parking lot extremely tight to park in and a required separate security deposit at check in. The parking lot is shared with another hotel, so there are parking passes and the threat of a huge tow bill is posted all over. We weren't welcomed as Best Western Rewards members and found the toilet seat up with pee in the toilet when we got to our room. Disappointing and we wouldn't stay there again.
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Review collected in partnership with Best Western
Date of stay: June 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel40931928010 wrote a review Oct 2024
4.0 of 5 bubbles
A comfortable hotel, close to Seatac Airport, with an excellent free shuttle service to and from the airport. It is also within walking distance (1 km) to the Angle Lake Light Rail Station which gives easy rapid access to . Recommend buying an Orca card at the station. $3.00 card deposit plus $6.00 daily pass gives 24 hour travel on all transport in the Seattle area. The Sure Stay by Best Western is a great base to tour Seattle and easily get back to the airport when it is time to leave.
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Date of stay: September 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
theotter1 wrote a review Nov 2023
Ithaca, New York
4.0 of 5 bubbles
I stayed at this hotel for the second time this year (5 nights total)
and about the 6th time in the past 3 years.
I am 77 years old and traveling alone. The manager was at the front desk and personally helped take my large suitcase and two bags plus a walker to my room.
The next day, I missed the wakeup call for breakfast by 45 minutes so the person at the front desk asked me to come down and she would try to get a "Grab & Go bag" for me. She too me to the breakfast area and the wonderful lady in charge fixed me a full hot breakfast plate, yogurt, and coffee. She went out her way to give extra service! This was especially kind since I flown all the way from Boston to Seattle arriving late at night and did not have a rental car yet to get breakfast elsewhere.
I feel that both employees represented the independent owner of this hotel as well as the Best Western Brand, extremely well!
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Review collected in partnership with Best Western
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at SureStay Plus by Best Western SeaTac Airport
Responded Nov 2, 2023
Hi theotter1, Thank you so much for your compliments and great review of our hotel! We take pride in our staff and the quality of service that we can provide for our dear guests. We also appreciate your appreciation on our breakfast menu as we try our best to satisfy our guests as they stay with us. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MinnieSota wrote a review Jun 2022
Worthington, Minnesota
5.0 of 5 bubbles
Flying into Seattle in the evening, we wanted a reasonable hotel near the airport for a one night stay before our cruise. The SureStay Plus was brand new and located just a few minutes away from the airport but yet one of the lower priced hotels in the area. The free shuttle arrived to pick us up at the airport within 15 minutes of our call.

We stayed on the 4th floor (room 411) and it was extremely quiet considering how close we were to the airport. The light rail train tracks were literally right outside our room, but I only realized that when I saw a train when I opened the curtains. There was no sound inside the room from the trains going by. One drawback is that there are no restaurants close by.

Our room had a king-sized bed, couch and comfortable chair along with a fridge and microwave. An in-room coffee maker was also provided. I was most impressed with how well the temperature in the room could be controlled. I was able to adjust the thermostat to have the room very cool during the night when we were sleeping but warmer when we were awake. I liked that the fan kept the air circulating without being loud.

A hold of $100 was placed on our credit card when we checked in, but later removed. The friendly front desk clerk told us that the hot breakfast buffet had just returned two weeks before our stay. (Only grab and go items were available previously.) Being on a low carb diet I was happy to find scrambled eggs and sausage on the buffet. Make your own waffles were also available as well as quite a few cold options…yogurt, cereal, muffins, toast, etc. I enjoy good coffee, and what was offered in the lobby was decent.
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Date of stay: April 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blessed wrote a review Jul 2024
Lake Stevens, Washington
1.0 of 5 bubbles
Avoid this hotel
Their shuttle is not available when we needed it and was forced to get our young children up at 2:30 am to a shuttle that ended up arriving late.
The room was not the cleanest and looked like it needed some TLC
Bad small in room
Difficult location to find as it is tucked behind the comfort inn.
Check in staff not helpful in figuring a solution for getting us to airport.
This is the first and last time we will ever stay here.
Best Western should not have their name on this property. This was a disappointment.
No manager available to discuss any concerns with. No one at desk at check out- had to call to email receipt.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jerryamyv wrote a review Jul 2024
Elmhurst, Illinois
1.0 of 5 bubbles
I've stayed in a lot of Best Western hotels but this was by far the worst. Breakfast was a joke...less choices than other BW hotels and attendant was oblivious to when things kept running out, limited seating, poor decor. Showerhead small with limited pressure, towels very thing. Loud! Check-in woman was very helpful, efficient and welcoming. Check-out man was outside on his phone and only pointed instructions to us when we went outside to find him.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hermes_NL 🇳🇱 wrote a review Jun 2022
Amsterdam, The Netherlands
+1
5.0 of 5 bubbles
The SureStay Plus offers great value for money in the Seattle-Tacoma airport area. Great reliable AirPort shuttle and good hot breakfast included. Very large rooms with good beds, fridge and microwave and a good desk as well. The only remark could be that sound insulation both with the hotel as towards outside is not perfect. But probably not worse than the other chain motels in the neighborhood.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Airport Shuttle is useful, helpful and very reliable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ritasF4275VA wrote a review Apr 2022
Port Orchard, Washington
2.0 of 5 bubbles
4/17/22: I was informed by the desk agent of this shabby hotel that I would be required to insert my credit card a second time to charge me $100 for ‘Incidentals’. After voicing my complaint, the agent tells me I wouldn’t be able to check in without doing so and my $100 would be credited at checkout. Room 301 was cleaner than expected; however there was nothing in it that could prompt a charge for incidentals. Upon checkout, the $100 was not shown as a credit on my folio. The agent tells me I should see the charge credited in a few days. There was nothing provided in writing to indicate this. I’m supposed to take this on faith? I insisted the agent hand write on my receipt about the $100 charge. He reluctantly did so. I’ll be submitting a formal complaint to the appropriate corporate office. This is completely unacceptable.
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Date of stay: April 2022Trip type: Travelled solo
Room Tip: Don’t stay here. Spend more for a quality hotel with skilled professionals running it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus Seatac, Owner at SureStay Plus by Best Western SeaTac Airport
Responded Aug 13, 2022
The hotel booking side states that the hotel is holding $250 for secure deposit. At the check in, the front desk only hold $100 instead of $250 to your card. On the Registration card, it states that you agree to pay fine up to $250 if there is any damage. This security Deposit is just a hold on your account, not an actual charge, so not show in your hotel folio, even though you bank may show it is a charge. If there is no damage, the hold of the deposit will be released by the hotel the date you check out. If there was a damage, the damage charge will in the folio. After our release, your bank may still has the hold and not release for several days depends on your bank's rule. Thanks. SureStay Plus Seatac.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia5000 wrote a review Jun 2024
Chilliwack, Canada
3.0 of 5 bubbles
Older hotel, beds comfortable, secure long term parking on site, Breakfast hot and cold items. Shuttle to the airport on time. Had to wait about 20 minutes for shuttle back from airport to hotel. Friendly staff . There is no restaurants on site.
Read more
Date of stay: May 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tolka84 wrote a review Oct 2023
1.0 of 5 bubbles
Room was not properly cleaned and beds had stains and would make noise when moving. For the price and being a Best Western hotel, it did not meet our expectations. Breakfast was good and person taking care of breakfast was very friendly.
Read more
Review collected in partnership with Best Western
Date of stay: October 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at SureStay Plus by Best Western SeaTac Airport
Responded Oct 30, 2023
Hi tolka84, Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jotmar wrote a tip Nov 2024
Bellingham, Washington12 contributions2 helpful votes
3.0 of 5 bubbles
"Give yourself adequate time to accommodate for poor shuttle service."
Read full review
Teresa T wrote a tip Oct 2024
Anchorage, Alaska13 contributions1 helpful vote
1.0 of 5 bubbles
"Stay away from here, it's terrible2! 😖 "
Read full review
Shelly J wrote a tip Sep 2024
1 contribution
1.0 of 5 bubbles
"Stay at another hotel"
Read full review
flumpy2083 wrote a tip Aug 2024
Sacramento, California29 contributions3 helpful votes
2.0 of 5 bubbles
"Expect a parking hassle. Don’t leave valuables in your car. Skip the terrible breakfast. Stay somewhere else."
Read full review
Regina B wrote a tip Aug 2024
San Francisco, California1 contribution
5.0 of 5 bubbles
"Make your reservation early because the rooms get snatched up fast."
Read full review
Not the right property for you?
There are more places to choose from in the SeaTac area.
PRICE RANGE
C$126 - C$167 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonSeaTac
NUMBER OF ROOMS
58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SureStay Plus by Best Western SeaTac Airport - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about SureStay Plus by Best Western SeaTac Airport
Which popular attractions are close to SureStay Plus by Best Western SeaTac Airport?
Nearby attractions include Angle Lake Park (0.3 km), Las Palmas Restaurant (0.7 km), and Silver Dollar Casino Seatac (0.2 km).
What are some of the property amenities at SureStay Plus by Best Western SeaTac Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at SureStay Plus by Best Western SeaTac Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus by Best Western SeaTac Airport?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at SureStay Plus by Best Western SeaTac Airport?
Yes, free parking, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to SureStay Plus by Best Western SeaTac Airport?
Conveniently located restaurants include Copperleaf Restaurant & Bar At Cedarbrook Lodge, Mango Thai Cusine & Bar, and Sharps Roasthouse.
Does SureStay Plus by Best Western SeaTac Airport have an airport shuttle?
Yes, SureStay Plus by Best Western SeaTac Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does SureStay Plus by Best Western SeaTac Airport have airport transportation?
Yes, SureStay Plus by Best Western SeaTac Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Plus by Best Western SeaTac Airport?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does SureStay Plus by Best Western SeaTac Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at SureStay Plus by Best Western SeaTac Airport?
The staff speaks multiple languages, including English, Spanish, Chinese, Hindi, Arabic, Filipino, and Afrikaans.
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