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BEST WESTERN PLUS City Center

Booking.comUS$130*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS City Center
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778 Reviews from our TripAdvisor Community

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Showing 772: English reviews
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Redmond, Oregon
Reviewed 2 days ago NEW

I recently stayed 3 nights at this Hotel. The staff on every shift were very polite, friendly and helpful! The house cleaning staff even left personalized, had written notes thanking you for your stay. The rooms were very clean and modern. The reception and breakfast areas were also. The location is fantastic right across the street from the convention center...

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Helpful?
Thank bacuff13
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

We're glad you came from Oregon to do business in Spokane and decided to stay with us. Thank you for taking the time to review our hotel, and to leave such great remarks! We do focus on customer experience, and are glad to know that your experience was exceptional. We'll be here, looking forward to your next trip to Spokane....

Kimberley, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

We recently stayed at the BW+ for a concert and some shopping. It was a great location for the ease of walking to the arena and the many resteraunts in the area. The room was clean and had all the amenities you could possibly want. The only negative that we could come up with was the parking lot issues. We...

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Helpful?
Thank Sherryd
About Hotel's Favourite Review
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thank you for your review ... we love our guests from Canada! We are glad to hear that you liked the location and it worked well for you. We're sorry to hear that your friends had some difficulty with parking, as we had spaces blocked off for a bus or two; we do welcome teams occasionally, and it can be...

Snohomish, Washington
Reviewed 3 days ago NEW

Dropped in for business. Clean hotel with recent updates. Friendly staff. Breakfast was beyond the typical bagel and cream cheese. Eggs, sausage, cereal, fruit, etc were all available and fresh. Indoor parking is also a very welcome bonus when traveling

Review collected in partnership with Best Western
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Helpful?
Thank J9729XRmatthewb
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thank you for dropping into Spokane on business and staying with us. We're so glad to hear that you were satisfied, and spoke well of our hot buffet breakfasts and indoor parking, when you made out your review. We look forward to serving you once again the next time you are in Spokane!

Salt Lake City, Utah
Reviewed 6 days ago NEW

We arrived later in the day without a reservation. The front desk person was very accommodating in helping us get a room that was comfortable and fit our needs. Next time I'm in Spokane, this is where I'll be staying.

Review collected in partnership with Best Western
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Helpful?
Thank R719OSpauls
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

We're so glad you found us and want to stay again. This is exactly what we like to hear! Thanks so much for taking the time to put your review into words. We look forward to your next stay with us!

Reviewed 2 weeks ago via mobile

We checked into the hotel and there was a reception for us! It was a wonderful welcome after a long travel delay. The check in process was quick. Our rooms were clean and very spacious. There is 20 of us in our party.

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Helpful?
Thank Leslie M
Sarah P, Front Office Manager at BEST WESTERN PLUS City Center, responded to this review

Dear Leslie M: Thanks so much for taking the time to leave us some feedback about your stay! We are so glad you enjoyed our open house event with great food, drinks, and prizes! What a relief to have a smooth check in process after unexpected delays. I'm glad that we were able to turn around your travel day for...

Reviewed 2 weeks ago

The staff at the Spokane Convention center Best Western Plus are the best I have dealt with in a long time. They quickly corrected a problem, were kind and courteous, and offered apologies and discounts when the services were not what I expected. I would definitely recommend this hotel to anyone visiting Spokane.

Review collected in partnership with Best Western
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Helpful?
Thank Krystal Y
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thank you for your fine review and recommendation of our hotel to others. It sounds as if we originally did not exceed your expectations, which is something we strive to do. As a sales person for the hotel, I'm very glad to hear that we finally got it right and you were satisfied. Please consider exploring Spokane in the future,...

Yakima, Washington
Reviewed 2 weeks ago

I would recommend this hotel to anyone attending events at the Spokane convention center. Safe parking, great value and delicious breakfast. The beds were very cozy and they had firm and soft pillows to choose from.

Review collected in partnership with Best Western
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Helpful?
Thank yakijax
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

We're so glad to hear that you enjoyed your stay at our hotel while attending a conference at the Spokane Convention Center across the street. You have a lot of hotels from which to choose in the area, and we're so glad you selected the Best Western Plus City Center. Please come back again to visit us!

Helena, MT
Reviewed 3 weeks ago

Called and made reservation while we were on the road. We had difficulty finding the entrance to the hotel because it looked like a parking lot. Office entrance needs some work. Staff was so friendly and helpful recommending places to eat. Room clean and appointed nicely. We would stay here again now that we know where the entrance is.

Review collected in partnership with Best Western
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Helpful?
Thank Mtimesthreeplusp
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

Thank you for taking the time to submit a review and for visiting us from Montana. We are sorry there was some confusion about how our hotel's entrance, but glad you decided to stay with us! We greatly appreciate your kind words about our clean rooms and helpful office staff, and hope you found an exciting new restaurant in our...

Reviewed 3 weeks ago

Staff was very nice and helpful. Always willing to help and give directions. I love staying here because it is close to the University. The warm cookies at night makes the stay even better. The only thing lacking is a hot tub.

Review collected in partnership with Best Western
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Helpful?
Thank 926tarid
Helen J, Director of Sales at BEST WESTERN PLUS City Center, responded to this review

The University District of Spokane is a nice area, and we're so happy to hear that you like staying at our hotel because of the closeness to your University. Thank you for your review of our staff, facilities, and especially, the warm cookies. No, we do not have a general hot tub for our guests, but for the future, some...

Kettle Falls, Washington
Reviewed 4 weeks ago

We stayed at the Best Western when we attended the Spokane First Night for New Year's Eve. We usually stay at the Oxford for overnight Spokane trips but decided on the Best Western because of its central location. The price was comparative to Oxford but we soon found out that we had to pay for parking. When we received our...

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Helpful?
Thank Stephanie A
Sarah P, Front Office Manager at BEST WESTERN PLUS City Center, responded to this review

Dear Stephanie A: Thank you for your feedback about your stay with us over New Years Eve. On behalf of our entire staff I wanted to apologize that we did not exceed your expectations. By letting us know the pros and cons of your stay, you are helping us improve and provide better experiences in the future. I am happy...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of downtown, directly across from the Spokane Convention Center and the INB Performing Arts Theater, near Riverfront Park, the Spokane Arena, Riverfront Park Shopping Center, and The University District. Be close to all the exciting action on your Northwest getaway at our BEST WESTERN PLUS City Center hotel. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. Spokane International Airport is just eight miles away. Begin your stay at our pet-friendly Spokane, WA, hotel with 24-hour check-in, and let our friendly staff help you get the most out of your stay. Park for free outside, or in our indoor parking garage (fees may be applicable.) Perk up with a free full hot breakfast, then head to our fitness center for a workout. Each non-smoking guest room features new furniture, 40-inch flat panel HDTV and Keurig Coffee, plus microwaves and refrigerators are available upon request. We offer guest laundry as well. Free Wi-Fi Internet access means you can go online from your room or our business center. Mobility accessible rooms and jetted tub suites are also available. Ask about our suites, and for those "special evenings with your significant other", ask about our Fireside Suite with hot tub. ... more   less 

Additional Information about BEST WESTERN PLUS City Center

Address: 33 W Spokane Falls Blvd, Spokane, WA 99201-0120
Region: United States > Washington > Spokane
Price Range: $168 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS City Center 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Travelodge At The Hotel Spokane
Travelodge Spokane
Travel Lodge Spokane
Spokane Travelodge
Spokane Travel Lodge
Hotel Style:
#5 Romantic Hotel in Spokane
#6 Family Hotel in Spokane
#8 Business Hotel in Spokane
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS City Center staff and other travellers.
8 questions
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4 months ago
Libby, Montana
2 months ago
8 months ago

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Questions? Get answers from BEST WESTERN PLUS City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First stay, on the top floor with beautiful views!”
sir18, 4 Feb 2017 | Read review
“Ask for the 4th floor to avoid noise from rooms above”
266Maggie46, 19 Oct 2016 | Read review
“Upper rooms facing the convention center (front of the hotel) have better views.”
gomk, 10 Oct 2016 | Read review
“We were on the 4th floor, if you get on the backside not a great view but little to no noise”
DoughertyMichelle, 25 Sep 2016 | Read review
“A room close to the lobby or main floor, I stayed on a third floor room 329 about a football fields length away from the elevator.”
noral526, 20 Sep 2016 | Read review
5 of 5
Booking.com
US$130* /night
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Prices are for 1 room, 2 adults
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