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Holiday Inn Express Spokane Downtown

419 reviews
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Traveller (95)
Room & Suite (41)
Dining (6)
Overview
  • Excellent58%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“hi express”(16 reviews)
“top of the rock”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
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Offers from Holiday Inn Express Spokane Downtown
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Rooms
Feb 6Feb 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)Write a Review
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234
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LanguageEnglish
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All reviewshi expressmilk and cookiestop of the rockthe rivercinnamon rollssmall balconybreakfast ladythe hotel sitsthe breakfast areabeautiful propertyyogurthighly recommend this hotelparking lotriverfront parkrooms were clean and comfortablespokane downtownmorning breakfast
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1 - 5 of 417 reviews
Reviewed 1 week ago via mobile

This is a clean hotel with the expected amenities of holiday inn express. the lobby is really new and lovely but the rooms are outdated. That being said, their dog policy is fabulous if you are a dog person... no fee!

Thank Katie R
Response from Julie C, General Manager at Holiday Inn Express Spokane DowntownResponded 1 week ago

Thank you so much for staying with us and for you review! I’m glad you enjoyed your time with us and I will certainly pass your comments on to the ownership! Thank you again and we look forward to seeing you again soon. Safe travels!

Hotel's Favourite
Reviewed 8 November 2017 via mobile

We rented our car in Seattle and were flying out from Chicago to visit the states in between and decided to stay over in Spokane. (We have previously visited Seattle) The hotel looks like a castle from the outside giving it the name ‘castle on...More

Thank coollilygirl19
Response from Julie C, General Manager at Holiday Inn Express Spokane DowntownResponded 10 November 2017

Thank you so much for staying with us at the Castle on the Rock and for your lovely review! Our mission is Impress Guests and it looks like Dzenana and the rest of the team did just that with you! I will pass your kudos...More

Reviewed 2 weeks ago

This hotel looks beautiful from the outside, like a castle, and in the lobby. It's location is perfect for downtown access. The breakfast bar manager was outstanding, very friendly and helpful. The hallways and rooms could use a little updating. The front desk staff was...More

Thank Karen H
Response from Julie C, General Manager at Holiday Inn Express Spokane DowntownResponded 2 weeks ago

Thank you so much for staying with us and for your feedback. I am glad you enjoyed your time with us (with the exception of the staffing on the holiday.) I am sorry your stay was not 100%. I will pass along your kudos to...More

Reviewed 4 weeks ago

I stay here every time I go to Spokane. It's conveniently located, a very well-maintained property, wonderful staff at all hours of the day. They have bent over backwards on multiple occasions to help my family of six have a good stay. We've tried other...More

Thank Bob T
Response from Julie C, General Manager at Holiday Inn Express Spokane DowntownResponded 3 weeks ago

Thank you so much for staying with us and for your lovely review! I am glad that time and again you have an amazing experience with us as it is our mission to Impress Guests! Thank you again and we look forward to seeing you...More

Reviewed 4 weeks ago

Great location/ value. Dzenana (Breakfast Bar Manager) is always so helpful and friendly. This hotel is really vacation friendly as we have brought our dog on family vacations. All in all great experienceMore

Thank marty55476543
Response from Julie C, General Manager at Holiday Inn Express Spokane DowntownResponded 3 weeks ago

Thank you so much for staying with us and for your great review! Our mission is Impress Guests and it looks like we do that (especially Miss Dzenana) each time you stay! Thank you again and we look forward to seeing you again soon! Safe...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane
#5 Family Hotel in Spokane
#13 Romantic Hotel in Spokane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Spokane
#5 Family Hotel in Spokane
#13 Romantic Hotel in Spokane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (95)
Room & Suite (41)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (80)
Bathroom (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
264Lee
12 October 2015|
Answer
Response from Julie C | Property representative |
I Good morning! Our location does not have a pool or jacuzzi. Our Valley location does! :)
1
Vote
Kerry B
11 June 2015|
Answer
Response from Julie C | Property representative |
We do have an executive suite that has 2 queen beds in the sleeping area and a pullout couch in the living area!
1
Vote
seattle1299
7 April 2015|
AnswerShow all 4 answers
Response from Julie C | Property representative |
Thank you for your question, yes the hotel has a complimentary shuttle that can accommodate you and your parents!
0
Votes
Room Tips
"We paid extra for the city view and had a great view of the New Year's Eve fireworks."
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"get a high floor river side room for a great view"
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"Top floor room with a balcony."
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"Our room was quiet and wonderful!"
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