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The Madison Inn by Riversage

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#20 of 46 Hotels in Spokane
Certificate of Excellence
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1 room 2 adults 0 children
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The Madison Inn by Riversage
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190 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Pullman, Washington
Reviewed 12 September 2016

Great staff. Very helpful. Quiet, clean rooms. Close to hospital. Arrived in the middle of the night for medical emergency and they were so helpful. Always glad to have them nearby when needed. It's so easy to go back and forth from the hospital. Breakfast lady was very helpful also.

Thank Monica P
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We're so glad to have provided the comfort and convenience you needed during such an emergency, Monica. The Madison Inn by Riversage is always here to help anyway we can! Joan, the breakfast attendant, is never too busy to see how everyone is enjoying their day. We hope to see you again soon, hopefully during a "fun" visit to the...

Wetherby, United Kingdom
Reviewed 9 September 2016 via mobile

Our room was very clean, comfortable and quiet and the reception very helpful and friendly. However, the self service, preprepared breakfast left much to be desired. The cooked items were overdone, and both cereals and fruit juice were laced with sugar. No healthy options were seen.

Thank David190343
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We are happy to hear that, overall, you enjoyed your stay at The Madison Inn by Riversage, David. At our room rate price point, we offer as much as we possibly can as part of the daily complimentary free breakfast. You can find: eggs, biscuits & gravy, pancakes, muffins, cereals, fruit, toast, bagels, a variety of spreads, coffee, tea, juice,...

Fountain Hills, Arizona
Reviewed 9 September 2016

Staff is incredibly helpful. Housekeeping re-arranged their cleaning schedule so that they cleaned our room while my husband was in early morning day surgery so he could go right to bed when we got back. The breakfast lady would not let my elderly husband carry packages to the cat. She carried them out for him saying she wouldn't let her...

Thank Rurallady41
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We are thrilled to hear we could make your stay as comfortable and convenient as possible, Rurallady41. No matter the reason for your visit to Spokane, we will do whatever we can to ensure you enjoy your time at The Madison Inn by Riversage. We love a happy guest. We hope to see you again when you return to Spokane...

Kennewick, Washington
Reviewed 6 September 2016

This hotel always has hot coffee, have gone out of their way to help us, clean & nice rooms. Quiet area considering closeness to Sacred Heart Hospital. Will be back for 3rd time in 6 months. Front desk great for recommendations on dinner.

Thank P R
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

Thank you so much for staying with us during all your visits to the Spokane area, PR. We absolutely love to make our guests happy! The South Hill neighborhood and the Spokane area have a plethora of excellent restaurants from which to select. I can only imagine how much fun you're having exploring them! We look forward to seeing you...

Polson, Montana
Reviewed 31 August 2016

We always stay at the Madison Inn when in Spokane for medical appointments. My husband says it's just like home only quieter. Parking is very well lighted and feels secure, the hotel is clean and well kept. The beds are very comfortable, bedding and towels are high quality. Breakfast has been expanded to include sausage, eggs, mini pancakes, biscuits and...

1Thank Betty H
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We're more than happy to be your home away from home, Betty. Traveling for medical purposes is never fun, but we aim to make our guests as comfortable as possible. We hope you will also consider staying with and recommending us for any and all visits to Spokane as many of our guests have come to the area for a...

Highlands Ranch, Colorado
Reviewed 29 August 2016

I stayed here during a recent visit to Spokane to take my daughter to college. Rooms were clean, beds were comfortable. Breakfast was certainly adequate. Parking lot got a bit crowded late in the evening but it was a busy weekend in Spokane! Fitness room had 3 pieces of equipment-an elliptical, treadmill and an old elliptical but better than nothing!...

Thank lisajcolorado1
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We welcome your family to the Spokane area, Lisa! It's a great college town that you will enjoy visiting during move-in, parents' weekends, and other special events. The Madison Inn by Riversage will be more than thrilled to welcome you back during your visits as we really love getting to know our guests. See you again soon!

Reviewed 29 August 2016 via mobile

My friend and I stopped here for one night on our road trip and it was pretty nice. Quite neighborhood just off the I90 but not too close but close to lots of food places. The building is non-smoking which I loved. It's also a very well run clean hotel for your money. It is right across from a children's...

Thank Angela C
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We are very to hear you enjoyed your stopover in Spokane at The Madison Inn by Riversage, Angela. Next time you stop through, you should definitely try the recommended Mexican restaurant -- it's delicious! We hope to welcome you back during the return leg of your road trip, and as always, never hesitate to let us know if there is...

Walla Walla, Washington
Reviewed 25 August 2016

For the most part this was really a great hotel experience. We arrived to a friendly greeting and were promptly checked in. We requested a crib for our child and it was already in the room with a clean sheet when we arrived which almost never happens, so that was a great bonus. Although this was the first place that...

Thank plaidbagel
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We are happy to hear that, overall, you enjoyed your stay at The Madison Inn by Riversage, plaidbagel. Next time you don't see an item at breakfast, don't hesitate to ask. We just might have it. We're also happy to recommend local places, such as The Rockwood Bakery. They have quite a few gluten-free options, and is a great place...

Reviewed 18 August 2016 via mobile

I would recommend this hotel for anyone traveling through Spokane. Good prices, a good nights sleep, professional staff, clean and well appointed rooms. A major hospital is next door making the Madison Inn the perfect place for family and friends of loved ones in the hospital to stay.

Thank opie1Poulsbo
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We so appreciate the kind words, opie1Poulsbo. We work hard to provide the best possible guest experience while also maintaining a great value. We are adjacent to the Sacred Heart Medical Center, but our location in Spokane's South Hill neighborhood makes us extremely convenient for anyone needing access to downtown or the great South Hill restaurants/shops. Many of our guests...

Reviewed 4 August 2016 via mobile

I have no expectation in our first hotel in half way trip. But they arranged the room with the suck toilet! My daughter and husband went poop after their breakfast provides. The toilet was suck after the last one used. The water kept coming out and got the washroom flood. We notified the front desk staff right away. They done...

Thank Jessica N
Lucy C, Director of Development at The Madison Inn by Riversage, responded to this review

We are sorry you had a bad experience at The Madison Inn, Jessica, but people have to take some responsibility for their actions. You were issued the key to a clean room, with fresh linens, and a fully operating toilet. The toilet was cleaned and checked before your arrival. It was your family that plugged it up. We understand, these...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Madison Inn by Riversage - Spokane WA Clean, Quiet, Friendly, Affordable Lodging, Situated Next to Providence Sacred Heart Medical Center and Children's Hospital, Close to Restaurants, Downtown and Entertainment Venues, Free Hot Breakfast, Pet Friendly, Microwaves & Refrigerators (Available), Irons & Board, Hair Driers, Individually controlled HVAC, Free Wi-Fi, Completely Non-Smoking Facility, Room service meals available from the hospital, delivered to the patient's hotel room, for a charge. Exceptional Value and Comfort. ... more   less 

Additional Information about The Madison Inn by Riversage

Address: 15 W Rockwood Blvd, Spokane, WA 99204-2311 (Formerly The Madison Inn by Riverstone)
Region: United States > Washington > Spokane
Price Range: $113 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Madison Inn by Riversage 3*
Number of rooms: 80
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Also Known As:
The Madison Inn By Riverstone Hotel Spokane
Madison Hotel Spokane
The Madison Hotel By Riverstone
Hotel Style:
#12 Business Hotel in Spokane
#14 Romantic Hotel in Spokane
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Questions & Answers

Questions? Get answers from The Madison Inn by Riversage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd or 4th Floors are best, facing the parking area.”
 of 5 bubbles raymondm681, 9 Jan 2017 | Read review
“Rooms on parking lot side cooler in summer. Less traffic.”
 of 5 bubbles 248pr, 6 Sep 2016 | Read review
“Get a room on the 4th floor facing north”
 of 5 bubbles plaidbagel, 25 Aug 2016 | Read review
“I can recomment the 4th floor.”
 of 5 bubbles Jorn, 1 Aug 2016 | Read review
“South side room can be noisy, with traffic noise in the morning, if you want to sleep with the window open or forget to close it.”
 of 5 bubbles cz2day, 20 May 2016 | Read review
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